2/10 Terrible
Jennifer C.
10 jul. 2025
No le gustó: Limpieza
Disappointing Dauphin Island Condo Stay
Our recent Dauphin Island condo stay was deeply disappointing. High hopes for a relaxing getaway were shattered by a poorly maintained unit, far from advertised.Upon arrival, we lacked a room number, causing check-in delays. Immediately, the living room's patio door jammed wide open for our entire stay. A neighbor's maintenance person assisted, but couldn't fully close it and we were stuck with a gaping hole that exposed outdoors and let bugs in the entire stay. We learned owners knew of this pre-existing issue (suction cup handle had been added as temp fix that did not work, parts ordered) and rented it anyway. This safety hazard, forcing us into an, exposed living room, was unacceptable, with no refund offered.Further issues included a non-functional TV in the full-size bedroom, forcing us to move our son. The master bath shower door was also broken, remaining open during use, and the ceiling above the tub showed significant water damage. Persistent noise from the unit above disrupted our sleep daily.Communication with management provided no resolution for these numerous problems. We also received no check-out instructions, leaving us unsure how to lock the keypad.These issues made our vacation incredibly stressful. This very old unit, despite its convenient ground-floor access, should not be rented without major renovations. I love Dauphin Island, but avoid this property! It fails to meet basic rental standards.
Jennifer C.
Se hospedó 6 noches en julio de 2025
