2/10 Terrible
Richard L.
25 jun. 2025
Le gustó: Limpieza
Never Again
After years of renting vacation homes, this was the worst vacation rental we have ever stayed in. The description in the listing is deceptive and does not show the true character of the cottages. The cabins are severely outdated with carpet, bathroom, kitchen fixtures and amenities from the 80s or earlier. The small cabins have tiny bathrooms that you can hardly shower in and have no bathroom counter space. One of the sofa beds did not even have a mattress. We also did not have enough towels or sheets for our party. The screens on the windows and doors have holes in them which let in plenty of bugs. The carpet is dirty and damp. The place smells musty, because of the humidity and lack of fans or AC for air circulation. It was in the 90s during our stay and absolutely miserable. Vacasa refused to provide us with portable AC units or even box fans until we threatened to leave. After two days, they eventually brought fans. The customer service with Vacasa was terrible! The area property manager was rude and unaccommodating. The only good thing about this rental was the lakeside location and view. Oh, and the kind neighbor.
Richard L.
Se hospedó 4 noches en junio de 2025