The photographs oversell this property, and the poor service from the rental management company is unacceptable. I write this review as an owner of two VRBO properties, one self-managed.
We booked this house for a family wedding weekend, but thankfully not everyone could travel as we would have been painfully cramped. Yes, the home is 2,002 sq feet, but most of that space is the bedroom/dining room wing and the upstairs loft. The common gathering area - kitchen/living - is small. Two bathrooms for 12 people, only one is downstairs. As others have noted, there is no dishwasher for this house with a 12-person occupancy. There is no ice maker, and only three trays for ice cubes. There are no closets for guests (they are locked off for owners) and thus for our full-length wedding clothes, we used wall hooks in the living room. No TVs in the bedrooms, if that's a need for guests with kids. The only TV in the house had issues with streaming (poor internet I guess) and no instructions for how to access channels. We watched using a previous guest's (from Boston!) already-signed-in streaming service account.
Our bed was comfortable, and the mattress seemed new. I would have preferred something more than sheers on the windows of the bedrooms, especially those with views of the road outside. The views to the rear of the house were lovely, and would be spectacular in the fall. We did not use the hot tub.
The property is managed by Vacasa, and they were disappointing. I have been approached by them for my properties but know now not to consider them. The garbage can outside by the front entrance (not by the road for pick-up) was full and overflowing when we arrived. The biggest complaint, however, is the lock on the back door leading to the hot tub, a real safety issue. Our grandchildren could not join us, but if they had, I would not have allowed them to sleep in the bedrooms on that side of the house due to the inability to lock the back door. Vacasa's response, once notified, was to push a chair against the door (it was after hours). The next day, a maintenance person came by while we were attending wedding festivities, and texted it was an uncommon kind of lock that was "tricky" to use. It was locked when we returned but after going out and back in the door, could not be locked again, even when attempted by three adults. Early check-in is not allowed due to extra Covid cleaning measures (we asked).
Vacasa asked me for this review.
