Dear guest , Thank you very much for your great feeback. We hope that you enjoyed your time in Berlin and in our Hotel Amano HOME. With sunny regards, C.Butt Hotel manager

Dear Jessica,thank you so much for your outstanding rating for cleanliness and hotel condition during your stay at AMANO Home Berlin by AMANO. We are thrilled to hear that you were completely satisfied with both aspects of your stay. Your satisfaction is our top priority, and we are always committed to providing our guests with impeccable service and accommodation.We hope to welcome you back soon and to provide you with another exceptional experience.Warm regards,Your AMANO Home Berlin

Hello Nabil,Thank you for taking the time to share your feedback. We're delighted to hear that you had a great stay at AMANO Home Berlin and that you found the rooms clean and very spacious, especially compared to most European city center hotels.We appreciate your input regarding the check-in process and the use of the app. Your feedback is valuable as we continuously strive to improve our services, and we will take your comments into consideration.Additionally, we understand the importance of luggage storage, and we apologize for any inconvenience you experienced in this regard. We'll explore options to address this concern and provide a more convenient solution for our guests.Thank you for your understanding, and we're thrilled to hear that you would stay with us again. We look forward to welcoming you back to AMANO Home Berlin in the future. If you have any further comments or suggestions, please feel free to let us know.Best regards,Your AMANO Home Berlin

Dear Cathleen,thank you for choosing AMANO Home Apartments Berlin, and for taking the time to share your feedback. We appreciate your good rating and are glad to hear that you had a generally positive experience during your stay.If there are specific aspects or suggestions you'd like to share that would have made your stay even better, we would be grateful for any additional insights.We look forward to the possibility of hosting you again in the future and providing you with an even more enjoyable stay.Your AMANO Home Apartments Berlin

Dear Faina,Thank you for your perfect rating! We're thrilled to learn that you had such a positive experience during your stay at AMANO Home Berlin. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.If you have any specific comments or suggestions you'd like to share, or if there's anything we can do to make your next stay even better, please feel free to let us know.We look forward to hosting you again!Best regards,Your AMANO Home Berlin

Liebe Sibel,Es freut mich zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren! Tolle Lage, schöne Zimmer und gute Ausstattung sind wichtige Aspekte für einen angenehmen Hotelaufenthalt. Wir danken Ihnen für Ihr positives Feedback und würden uns freuen, Sie in Zukunft erneut bei uns begrüßen zu dürfen. Falls Sie weitere Anregungen oder Kommentare haben, lassen Sie es uns gerne wissen. Vielen Dank für Ihre Wahl und bis bald!Viele Grüße,Amano HOME

Lieber Tobias,Vielen Dank für deine Bewertung! Wir freuen uns, dass dein Aufenthalt positiv war, und schätzen deine Rückmeldung. Wenn es etwas gibt, das wir verbessern können oder wenn du spezifische Anmerkungen hast, lass es uns bitte wissen. Wir hoffen, dich bald wieder bei uns begrüßen zu dürfen!Ihr Amano HOME

Dear guest,Thank you for your review! We're glad to hear that your overall stay was good. If you have specific suggestions or comments regarding the absence of a dining area, please feel free to let us know. We appreciate your feedback and hope to welcome you again in the future!Kind regards,Your Amano HOME

Dear Sonya,It brings us immense joy to know that your experience with us was nothing short of excellent. From your late-night check-in to the design and practicality of your apartment, we are glad everything was to your satisfaction.It warms our hearts to know that our reception team was able to meet your expectations with their friendly service. Moreover, we are happy that you found the location convenient and that you could enjoy the various coffee shops and restaurants in the vicinity.We eagerly look forward to having you back and assure you of our best services at all times.Kind regards,Your Hotel Amano HOME

Dear Johannes,we are glad that you appreciated the cleanliness and condition of our hotel. We strive to provide our guests with a pleasant stay and are pleased that we were able to meet your expectations.Kind regardsYour Hotel AMANO Home by AMANO Group

Dear Judith,thank you for your positive feedback about your stay. We are pleased to hear that you found the condition and cleanliness of our hotel to your satisfaction. We thank you for your stay with us and look forward to welcoming you back soon.Kind regardsYour Hotel AMANO Home by AMANO Group

Dear Simon,we are glad to hear that you had a pleasant stay at our hotel and enjoyed the cleanliness of our rooms. We take great pride in providing our guests with a comfortable and enjoyable experience and are pleased that we were able to meet your expectations.Thank you for choosing us!With kind regardsYour Hotel AMANO Home by AMANO Group

Dear Gustavo,thank you for choosing our hotel and sharing your feedback. We apologize for any inconvenience you experienced during your stay.We understand your disappointment with the absence of air conditioning, which was mistakenly mentioned in the advertisement. We regret that we do not have individual control over the heating system in the rooms. We provided two fans to help alleviate the situation, but we understand that this may not have been sufficient.We appreciate your feedback regarding the room size and the completeness of the kitchen utensils. It's great to hear that the room was functional and well-equipped for your needs.Your feedback is valuable to us, and we will use it to improve our services and communication with our guests. If there is anything else we can do to assist or if you have any further concerns, please don't hesitate to reach out to us.We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay.Best regards,Your AMANO Home by AMANO Group

Hallo Menno,thank you for taking the time to provide us with your valuable feedback. We are glad to hear that you chose our hotel for your stay. We understand that air conditioning is an important matter and we regret that it has not worked in your favor, and we apologize for any inconvenience caused. The comfort of our guests is always a priority, so we take feedback such as yours seriously and appreciate the time taken to share this information with us. Our goal is to provide the best possible service and experience to each guest at our hotel, and we are continuously working towards this goal.We thank you once again for your review and hope you had an enjoyable stay despite the issues mentioned.If you have any questions, please let us know.Kind regardsYour AMANO Home

Hallo Susanne,thank you for taking the time to share your experience about your recent stay. We are delighted to hear that you found our hotel clean and in overall good condition. We strive to ensure our guests have an enjoyable and comfortable stay, and we are glad that we were able to meet your expectations. Your feedback is highly valuable to us as it helps us identify areas of improvement or areas where we can focus more attention. We value your patronage and look forward to welcoming you back soon!Kind regardsYour Hotel AMANO Home

Dear Traveler,thank you for choosing our hotel during your stay. We are delighted to hear that you had a pleasant experience and enjoyed the cleanliness of the room. We strive to ensure that all of our guests have a comfortable and enjoyable stay.We hope you will visit us again soon!Kind regardsYour AMANO Home

Dear Axel,thank you for your feedback on your stay.We are delighted to hear that you were pleased with the condition and cleanliness of our hotel. We strive to ensure that our guests have the best possible experience, and we are glad to see that this was achieved in your case.If you have questions, please let us know.Kind regardsYour AMANO Home

Dear Paul,thank you for your review of our hotel. We appreciate your feedback regarding our great location in the heart of the Berlin Mitte district. However, we apologize for the issues you encountered with our customer service and the lack of flexibility in changing your reservation.We understand that these issues have led to frustration and dissatisfaction with your experience. We apologize for any inconvenience caused by the charging discrepancy and the inability to obtain a refund. We will investigate these matters further to understand what went wrong and to ensure that they are addressed promptly.We value your feedback and take it seriously as we strive to improve our services and provide a positive guest experience. We apologize for not meeting your expectations on this occasion and understand your decision not to stay with us again.If you have any further comments or concerns, please feel free to reach out to us. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.If you have any questions, please let us know.Best regardsYour AMANO Home