Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 9 de 12 opiniones" "
10 - Excelente
9
Evaluación: 8 - Bueno. 2 de 12 opiniones" "
8 - Bueno
2
Evaluación: 6 - Aceptable. 1 de 12 opiniones" "
6 - Aceptable
1
Evaluación: 4 - Mediocre. 0 de 12 opiniones" "
4 - Mediocre
0
Evaluación: 2 - Terrible. 0 de 12 opiniones" "
2 - Terrible
0
9,4/10
Limpieza
9,4/10
Personal y atención
9,0/10
Servicios
9,2/10
Estado de la propiedad e instalaciones
10/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Dominique, Honolulu
17 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had a great time staying here. The staff is excellent in service, and was very helpful towards my itinerary. I greatly appreciated the amount of help, care and service all the staff here offered towards me. Will definitely return soon. Mahalo
Dominique
Se hospedó 3 noches en abril de 2024
Respuesta de tian el 20 abr. 2024
Thank you for your affirmation of our work. Serving you is our most basic responsibility. We hope that foreign guests who come to stay can be as convenient as going to their own country. We provide travel guides for various scenic spots in Zhangjiajie, provide detailed explanations of tourist routes, arrange time reasonably, and make it easy and enjoyable to see the beautiful scenery of each scenic spot. We can also arrange transportation to the scenic spot and buy tickets for you. Thank you again for your praise. We welcome you to come to Zhangjiajie again and stay at our house
10/10 Excelente
?
Viajó con su pareja
25 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
老闆人特別好,房間很乾淨溫暖,附近環境非常清幽,很用心在經營的民宿!非常喜歡有機會會在回訪
?
Se hospedó 2 noches en febrero de 2024
Respuesta de tian el 25 mar. 2024
Thank you for your positive feedback. The homestay is facing the Tianmen Mountain scenic area, and you can see the Tianmen Cave scenery in the room. There are small streams and villages nearby, and breakfast, lunch, and dinner are available. It is very convenient to take a taxi at the entrance, and it is only a few minutes' drive to the airport, city center, and Tianmen Mountain scenic area. It is only 7 kilometers and 15 minutes' drive to the high-speed rail station. If you need to pick up a plane or station, please send me your flight number or the arrival time of the high-speed rail after placing an order, and I will arrange a car to pick you up. At the same time, I will also provide you with travel guides for various attractions in Zhangjiajie, making it easy for you to visit them. I hope for friends who want to book a room at our home
10/10 Excelente
Matthew
Viajó con su familia, Viajó en grupo
4 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We’re so lucky to have stayed in this house, the hosts are so warm and welcoming, it absolutely made us feel at home, we will definitely back again if we come back to Zhang jia jie. The rooms were beautiful and the meals were delicious. Thanks again for your generosity, we very much enjoyed our stay. We would highly recommend this stay to anyone visiting the area.
Matthew
Se hospedó 3 noches en noviembre de 2023
10/10 Excelente
Cliente verificado
Viajó con su familia
25 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Helpful and friendly owner 👍👍
It is a 2 star accomodation located only 10 minutes from Hehua airport. We can see Tianmen from the backyard.
What is special about this property is the friendliness and thorough service of the owner. He does not speak English, but he has translation device which helped a lot with our communication. He picked us up from the train station, took us to the bus station, the ticket office of Tianmen, and finally dropped us at the airport.
Cliente verificado
Se hospedó 2 noches en junio de 2023
Respuesta de tian el 12 jul. 2023
Thank you praise, the home stay facility is located in zhangjiajie founded ping near the airport, the tianmen mountain at the foot, the yard has a swimming pool, can eat to authentic local dishes, within 5 minutes' drive from the tianmen mountain scenic spot, drops a taxi 7 yuan, the door has a bus stop. Home stay facility provides free pick up service, drive car doorway also have free parking lot, for the first time to zhangjiajie, don't know how to play the guest, the home stay facility according to different needs, provide play strategy, make you relaxed swim in zhangjiajie. Dust away from city, thank you!
8/10 Bueno
Ivin
6 oct. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The perfect prelude to Zhangjianjie national park.
We love the hotel. The staff amazing. We trully enjoyed been there.
Ancizar
Se hospedó 1 noche en septiembre de 2019
Respuesta de Tian el 18 sept. 2019
I am very glad to see your good comments and thank you for your recognition of our hotel. Your full marks are the motivation for us to do our best! Thank you very much.
10/10 Excelente
Olivia
24 jul. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
10/10
This accommodation is very “foreigner-friendly” with the staff providing guidance, airport pick-up and drop-off, and anything else you could need. The location is beautiful and only a 30 minute walk from the city center. Overall a 10/10 experience.
Olivia
Se hospedó 4 noches en julio de 2019
Respuesta de Tian’s el 27 jul. 2019
Thank you very much for your stay experience. Your satisfaction is also our ultimate goal. The hotel is only 7 minutes away from Tianmen Mountain scenic spot, 10 minutes away from the city center, railway station, bus station and 8 minutes away from the airport. We provide free pick-up service. If you need to use your car when you go out, we can also call for you. Or take a bus at the door. Hotels can also help you plan free travel routes and free maps for your reference. Thank you again for your good comments and wish you a happy life!
6/10 Aceptable
Cliente verificado
20 jul. 2019
Personal was freundlich. Die kennen kein Englisch. Die Komunikation war schwierig. Schwimmbad war nicht sauber, und mehrere Tage lehr. Konnte man dieser nicht benutzen. Die schließen das Hotel und Restaurant um 21:30 Uhr.
Cliente verificado
Se hospedó 9 noches en julio de 2019
Respuesta de Tian el 20 jul. 2019
Thank you for your evaluation, hotel translation something these days, not 24 hours in the store, give you inconvenience please understand, outdoor swimming pool water in recent days has been rain, so the water quality is bad, yesterday is clean, can swim, is to bring up our family room, under normal circumstances to open up hall closes at nine point three. Thank you again for your stay. We will pay attention to the bad work and strive for the customer satisfaction.
8/10 Bueno
Debra Jean
5 oct. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel is out of the city center so can be inconvenient, however the staff procured taxis every time we needed them. Much appreciated as we do not know the area. Did not eat at the hotel as we were out and about for the short time we were there. Staff was very helpful organizing our time so we could see the highlights of the area in a very short amount of time.
Debra Jean
Se hospedó 2 noches en septiembre de 2018
Respuesta de Jess el 31 oct. 2018
Thanks for your appraise. It's our pleasure that you choose our inn. Wish you a happy life.