Rating Details:
The vacation rental was very clean.
I was happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was clean and well equipped. The first code for the front door given by Bryant Real Estate did not work. We asked for an early check in and were allowed to check in 15 minutes early, by the time we got to the house it was 4pm. The neighbors in 24 W Oxford were very loud and let their dogs roam freely, I realized I left my new bathing suit, cover up and shorts and tshirt when I got home that Saturday night. I called Bryant Real Estate and spoke to Lisa, she said she would call housekeeping and have them check and call me back, she never called back. On Monday I called Bryant Real Estate and was told that the property manager said I would have to wait until the current renters leave before housekeeping could check for my items, asked them if they could call to find out if the items were still there since I was in town. Was told a flat No! Told them I could stop by there since I was in town and was told that I would be trespassing. We have rented from Bryant Real Estate for over a decade, but after this experience and the terrible customer service, we will NOT be back. Too bad because I really like this house.