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Opiniones sobre The VUE Boutique Hotel & Boathouse

2.5 out of 5
The VUE Boutique Hotel & Boathouse
1015 River Rd, Wisconsin Dells, WI

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 507 de 1161 opiniones" "
Evaluación: 8 - Bueno. 334 de 1161 opiniones" "
Evaluación: 6 - Aceptable. 148 de 1161 opiniones" "
Evaluación: 4 - Mediocre. 99 de 1161 opiniones" "
Evaluación: 2 - Terrible. 73 de 1161 opiniones" "

8,2/10

Limpieza

8,4/10

Personal y atención

7,8/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The view was amazing
Se hospedó 3 noches en octubre de 2023
Respuesta de Natura Destination. el 30 oct. 2023
Thank you for staying with us. See you next time!

10/10 Excelente

Brandon

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo muy bien super limpio personal atentos y amables muchas opciones para disfrutar tu estadia me encanto volvere.
Se hospedó 1 noche en junio de 2023
Respuesta de Natura Destinations el 5 jun. 2023
Thank you for your feedback!

10/10 Excelente

Jacqueline

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2022
Respuesta de Cyndi C el 1 nov. 2022
Thank you for your feedback. Glad you enjoyed your stay with us.

10/10 Excelente

Jacqueline

Viajó con su familia
Se hospedó 1 noche en octubre de 2022
Respuesta de Natura Destinations el 30 oct. 2022
Thank you for your feedback!

10/10 Excelente

Juan Manuel, Zapopan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nos gusto mucho por la cercania con el rio
Se hospedó 1 noche en julio de 2022
Respuesta de Natura Destinations el 29 jul. 2022
Thank you for your feedback!

6/10 Aceptable

José

Very bad service with the cleaning rooms
Se hospedó 2 noches en julio de 2022
Respuesta de Natura Destinations el 25 jul. 2022
As is indicated at check in, stay over service for guests with short stays is only done by request, all you needed to do is let us know. We appreciate your feedback.

10/10 Excelente

Dalia Nancy

Se hospedó 2 noches en julio de 2022

10/10 Excelente

Jacanamijoy

Se hospedó 2 noches en mayo de 2022

4/10 Mediocre

Karla

Viajó con su familia y niños pequeños
No le gustó: Limpieza, estado de la propiedad e instalaciones
Nos hospedamos 3 dias. Pedimos linpiaza a la habitación y se negaron a pesar de solicitarlo. Ne parece muy mal.
Se hospedó 3 noches en febrero de 2022
Respuesta de The Natura Natural Destinations Family el 22 feb. 2022
Gracias por tu realimentación! Debido a las restricciones por Covid19, no tenemos servicio de limpieza en las habitaciones, esto es por seguridad de nuestros huéspedes y también de nuestros colaboradores y lo informamos en el ereg que usted firmo al hacer check in. Nosotros proveemos toallas frescas y las amenidades que necesite durante su estancia con nosotros.

10/10 Excelente

Luis, Bellefontaine

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 2 noches en diciembre de 2021
Respuesta de Natura Destinations el 4 ene. 2022
Thank you for your feedback!

10/10 Excelente

Isaac

Se hospedó 1 noche en noviembre de 2021
Respuesta de The Vue Boutique Hotel el 8 nov. 2021
Thank you for your review and feedback. We are happy to read you enjoyed your stay with us.

6/10 Aceptable

Aaron

Didn’t have balcony room
Se hospedó 1 noche en abril de 2024
Respuesta de Natura Destinations. el 11 may. 2024
Hi Aaron. Thank you for staying with us. We appreciate your feedback! See you next time.

8/10 Bueno

Andrew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay at The Vue was very nice! Beautiful view, though our rooms window was a bit dirty on the outside, maybe they could hire some window washers. :) No other issues
Se hospedó 1 noche en mayo de 2024
Respuesta de Natura Destinations. el 9 may. 2024
Thank you for staying with us. We appreciate your feedback! See you next time.

6/10 Aceptable

Christopher

No le gustó: Personal y atención, servicios
Just OK. Lady at front desk was a snarky "I want to speak with your manager" type. Arrived a little after 2pm...the lady at the front desk was very assertive that check in is at 4pm and she would not be able to accommodate an early check in...on a Sunday...during the off season. Do better...this is the hospitality industry. If the lady at the front desk can not be hospitable and at least a little pleasant...then she's in the wrong business.
Se hospedó 1 noche en marzo de 2024
Respuesta de Natura Destinations. el 11 may. 2024
Thank you for staying with us. On Sunday is very difficult an early check in even in the off season because most of the guests are checking out on Sunday and we take care every single detail in the cleaning of the room for next guest staying. Thank you for your feedback.

6/10 Aceptable

Moss, Marshfield

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Ok
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 5 may. 2024
Thank you for your feedback

2/10 Terrible

Brooks

Viajó con su pareja, Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I attempted to request a new room (current room was on top floor) due to a few Pigeons that appeared to be nesting on the roof, that kept me up while napping and early morning. When I went to Recepentionsit to request a new room, she informed me that I did not know what birds I was talking about, and that it was a "mourning dove" and that they should be quitet by dusk. She also informed me that she knew better, since she lived in the woods and that I didn't know what I was talking about since pigeons weren't in the Wisconsin Dells area. To minimize the situation, I walked away and allowed her recommendations to be the course of action. After waking early the next morning due to the bird noises, I proceeded to the receptionist to inform her of the mishaps from the bird and the experience with the staff member. The staff member the next day was very kind and took my complaint, and informed me that they could not provide any type of refund, but that the manager would be in touch to speak with me about their employee. But after 3 days, I have not received an email or phone call.
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 5 may. 2024
Thanks for your feedback

8/10 Bueno

Joseph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We stayed the weekend and loved being on the river. The hotel was quiet and very clean. Parking was a little odd but ok
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Kristin

Le gustó: Estado de la propiedad e instalaciones
I very much enjoyed the view of the river, the patio and bar/restaurant is a nice atmosphere. The breakfast is outstanding!!! I did however not enjoy the size of the room's bathroom and its oldness. The bathrooms need improvement & remodeling bad.
Se hospedó 2 noches en abril de 2024
Respuesta de Natura Destinations el 3 may. 2024
We appreciate your feedback Kristin! Thank you for staying with us!

8/10 Bueno

heather

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This was our third stay. Always a good stay. This time was a bit different. Site said we get free tickets to zoo in town with our stay. Upon checking in-i asked about the tickets and was told the zoo was closed and they were not allowed to give them out until the zoo opened for the season. We drove by the very next day and they were in fact open. So wasn’t happy about that. Stopped in the restaurant for breakfast. Was served water and proceeded to wait 20 minutes and nobody came to the table. No coffee offered. Nothing. So we walked out.
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 28 abr. 2024
Thank you for your feedback, Heather. With the zoo tickets, we are sorry for the misunderstanding. The zoo is NOT open for general admission, which is what we have tickets for. Right now they are only open by appointment, for VIP tours. Our website states zoo tickets are only available May-October. We apologize for any issues with the restaurant. We will pass your feedback to their manager.

10/10 Excelente

Edward

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great
Se hospedó 1 noche en abril de 2024
Respuesta de Cyndi C el 27 abr. 2024
Thanks for the feedback, Edward. We are glad you enjoyed your stay with us, and hope to see you again soon.

8/10 Bueno

Robin

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was very clean. The beds were comfortable.
Se hospedó 1 noche en abril de 2024
Respuesta de Cyndi C el 26 abr. 2024
Thank you for your feedback, Robin. We are so glad you enjoyed your stay, and hope to see you again soon.

10/10 Excelente

Daniel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the restaurant downstairs and it's a short distance down the river walk to downtown. The pool and spa were great!
Se hospedó 1 noche en abril de 2024
Respuesta de Natura Destinations el 25 abr. 2024
We appreciate your feedback Daniel! Thank you for staying with us!

10/10 Excelente

Shawn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Natura Destinations el 26 abr. 2024
Hi Shawn. Thank you for staying with us. We appreciate your feedback. See you next time.

10/10 Excelente

sally

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautifully styled, beautiful water views, friendly staff, slept wonderfully and really enjoyed our stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Cyndi C el 23 abr. 2024
Thank you for your feedback, Sally. We are so glad you enjoyed your stay, and hope to see you again soon.

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Cyndi C el 24 abr. 2024
Thanks for your feedback, Jennifer. We are very glad you enjoyed your stay, and hope you stay again soon.

10/10 Excelente

Caroline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Natura Destinations el 21 abr. 2024
Hi Caroline, Thank you for your stay. We appreciate your feedback. See you next time.

8/10 Bueno

Isabel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Cyndi C el 17 abr. 2024
Thank you for your feedback, Isabel. We are glad you enjoyed your stay, and hope to see you again soon.

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Natura Destinations el 16 abr. 2024
Thank you for your feedback!

10/10 Excelente

Kendra, Marshfield

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Super cute hotel and gorgeous location on the water! The bar had amazing views and great service.
Se hospedó 1 noche en abril de 2024
Respuesta de Cyndi C el 8 abr. 2024
Thanks for the feedback, Kendra. We are very happy you enjoyed staying with us, and hope to see you again soon.

10/10 Excelente

LuAnn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a perfect place to sleep seeing we spent the day at Khalahari
Se hospedó 2 noches en abril de 2024
Respuesta de Natura Destinations. el 5 abr. 2024
Thank you for staying with us. We appreciate your feedback. See you next time.

6/10 Aceptable

Ayana, Madison

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
Love the view and the food at the restaurant wasn’t bad. I checked in with two kids one 6 months and the other 2 years old. When we travel and stay in hostels we bring our own pack n play so we don’t risk having the baby sleep in the bed with anyone. They were aware that we were checking in with two adults and two kids. The room had no place to set up the pack n play other than in the bedroom. So mom got little to no sleep the time we spent. Room was way to small only had space for the two queen beds.
Se hospedó 2 noches en marzo de 2024
Respuesta de Natura Destinations. el 5 abr. 2024
Hi Ayana, thank you for staying with us. We appreciate your feedback. For future stay your best choice could be the 2 bedroom suite for more bedding and space in the room with the king size bed. See you next time.

10/10 Excelente

Hope

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Completely satisfied with the hotel and the customer service was great.
Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndi C el 1 abr. 2024
Thank you for your feedback, Hope. We are very glad you enjoyed your stay with us. We hope to see you again soon.

8/10 Bueno

James D

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Can't beat the view. Walking distace to old downtown. Great staff. Nice bar and restaurant. Poor lighting and space in bathroom area. Thin and rough washcloths and towels.
Se hospedó 3 noches en marzo de 2024
Respuesta de Management el 1 abr. 2024
Thank you for your feedback, James. We are glad you enjoyed your stay.

10/10 Excelente

Janice

Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 2 abr. 2024
Thanks for the feedback, Janice. We are glad you enjoyed your stay.

10/10 Excelente

Edgar

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Second time staying here and by far best place to stay at dells!
Se hospedó 2 noches en marzo de 2024
Respuesta de Natura Destinations el 24 mar. 2024
We appreciate your feedback Edgar! Thank you for continuing to stay with us.

10/10 Excelente

Ginger

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Will stay again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndi C el 24 mar. 2024
Thanks for the feedback, Ginger. We are glad you enjoyed your stay, and hope to see you again soon.

10/10 Excelente

Chris

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndi C el 24 mar. 2024
Thank you for your feedback, Chris. We are so glad you enjoyed your stay and hope to see you again soon.

8/10 Bueno

Ryan

Viajó con su familia
Le gustó: Limpieza, personal y atención
Overall nice place on the river with a pretty view. The rooms were a bit dated in the bathroom. The pool area has a sauna and hottub, but the ceilings above the pool is in rough shape. The staff was super friendly and I would stay there again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Natura Destinations. el 22 mar. 2024
Hi Ryan, Thank you very much for your stay. We appreciate your feedback. See you next time.

10/10 Excelente

Eric

Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndi C el 10 abr. 2024
Thank you for your feedback, Eric. We are glad you enjoyed your stay and hope to see you again soon.

10/10 Excelente

Mercedes

Viajó con su pareja
Nice and friendly staff. Fast service
Se hospedó 1 noche en marzo de 2024
Respuesta de Natura Destinations. el 18 mar. 2024
Hi Mercedes. Thank you for staying with us. We appreciate your feedback. See you next time.

6/10 Aceptable

Richard

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
good deal for the money
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 17 mar. 2024
Thank you for your feedback. Richard.

10/10 Excelente

Duane

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms were great. Veiw was excellent.
Se hospedó 1 noche en marzo de 2024
Respuesta de Natura Destinations. el 16 mar. 2024
Thank you for staying with us. We appreciate your feedback. See you next time.

10/10 Excelente

Bryan

Le gustó: Limpieza, personal y atención
Room was clean and nice, great view. Only complaint is the Hot tub and sauna were cold when I went in the morning
Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndi C el 16 mar. 2024
Thanks for the feedback, Bryan. The sauna must be turned on each time someone wants to use it, not turned on and left on all day. Not sure what happened with the hot tub, because we have no complaints or maintenance issues listed for the days you were here. But we are happy you enjoyed your stay anyway, and hope to see you again soon.

6/10 Aceptable

Kandise

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Walls are very thin. You can hear everything in the hall. When bar closes people hangout in the halls instead talking throughout the night. Room was nice and so was the restraunt.
Se hospedó 2 noches en marzo de 2024
Respuesta de Natura Destinations. el 16 mar. 2024
Thank you for staying with us. We appreciate your feedback. See you next time.

10/10 Excelente

Maria

Viajó en grupo
Le gustó: Limpieza, personal y atención
Beautiful view
Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndi C el 16 mar. 2024
Thanks for your feedback, Maria. We are so glad you enjoyed your stay with us, and hope to see you again soon.

8/10 Bueno

sundeepa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet and safe with spectacular views from the river view room. Loved watching the sunset and sunrise. Can’t beat the view!
Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndi C el 13 mar. 2024
Thank you for the feedback, Sundeepa. We are so glad you enjoyed your stay with us, and hope to see you again soon.

10/10 Excelente

Judy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
During the winter months the Vue is our go to whenever we are in the area!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndi C el 9 mar. 2024
Thanks for your feedback, Judy. We are honored you keep choosing us to stay in the Dells. Can't wait to see you again soon.

8/10 Bueno

Jessica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
We enjoyed that there was a restaurant/bar in the hotel. The hotel is nice but rooms could use updating. For the price we would def stay there again.
Se hospedó 3 noches en febrero de 2024
Respuesta de Management el 4 mar. 2024
Thank you for your feedback, Jessica. We are glad you enjoyed your stay. We are sorry you felt the rooms were outdated, since they were remodeled within the last 5 years. Hope to see you again soon.

10/10 Excelente

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All the staff was great! Very personable.
Se hospedó 1 noche en febrero de 2024
Respuesta de Cyndi C el 24 feb. 2024
Thank you for your feedback, Michelle. We are so glad you enjoyed your stay, and hope to see you again soon.

8/10 Bueno

Kelly

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Management el 24 feb. 2024
Thanks for your feedback, Kelly. Glad you enjoyed your stay.