Property was great - fantastic views -4 large bedrooms with en suites. Swimming pool - beautiful, more sun lounges & shading would've been nice, as there was no where to sit during busy times.
Very disappointed with the cleanliness and amenities .... no soap, shampoo/shower gel in bathrooms or kitchen areas, one toilet roll per bathroom - no extras !! No vacuum cleaner, dirty cups and plates left in the cupboard. we washed everything by hand before use. Had to buy washing up liquid and cleaning cloths. No sugar or milk to make a quick drink when we arrived. BBQ was also left dirty. Considering how much I paid, I was expecting 5 Star facilities & service. Getting in touch with the owner at the beginning was difficult but when we finally got his contact details our requests for a change of bed configuration was dealt with immediately. Our biggest grievance was with the valet service that was organized to take us from the airport to our property. She was extremely rude and unaccommodating .... our group was 8 Adults & 4 kids, she could only take 6 and the luggage & didn't have time to do the two trips plus she would not take the baby ., because we were voicing our disappointment- she actually threatened to leave us, couldn't believe her attitude. Half the group was taken and the others including 2 Kids and a baby where left in the heat for one and a half hours until we could sort out the buggy and child seats. Not sure if that was bad communication between the Property Manager and the Valet Service - or the Valet driver( Female )just didn't give a Crap !!!