Hoteles en Whitacre Heath

"Excellent stay as usual thanks Belinda"

"The hotel and facilities are absolutely beautiful. The grounds are well maintained and the rooms modern. However, we experienced multiple issues with the disorganisation of the hotel and staff. When booking the spa the online booking system didn’t work, I tried to book over the phone and was passed from staff member to staff member and put on hold multiple times. When I finally managed to book, the confirmation email I received revealed the treatments were booked wrong. And it took another...

"El primer día de los 3 reservados, NO hicieron nuestra habitación y cuando reclamamos, no hicieron nada al respecto y pretendieron invitarnos a una tacita de té..! Sin conentarios !!"

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Clean room, easy parking with friendly and professional staff. Warm welcome with a lovely Tavern for a drink, limited menu for dinner but very tasty simple food. The inclusive breakfast buffet was excellent, good selection of cooked and continental breakfast items. We were a couple and enjoyed the knights sword fighting, brilliant performances. For families with young children there was a small park, story telling with Zog and Knights interacting throughout dinner."

"Nice clean room. Really big bathroom Very hot but it was a hot evening outside The check-in was weird because we were asked to pay £5 for parking which wasn’t mentioned anywhere in the booking process. Considering it’s a motorway services accommodation, there’s really no choice unless we parachuted in. The hotel should have the honesty to include it in the price at booking."

"Everything was amazing"

"Staff friendly and helpful. Both evening meal and breakfast very good"

"Es un lugar perfecto para descansar y estar cerca del aeropuerto"

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Lovely old building. Nice bathtub. Lots of parking. Staff were very helpful n friendly. Excellent breakfast. Lidl is right across the road."

"Room was pretty big with a wardrobe and the location was perfect since it is located close to the motorway exit. Parking spaces were there. We had a kettle jug/ coffee/tea/milk and sugar in the room. Bed was okay and we there were towels and hand towels as well. There were two hand wash bottles inside the bathroom and I believe it can be cleaned a little bit more. 2 bed side cupboards were dusty. Wifi is not available and the receptionist mentioned that they removed the TV and they mentioned it...

"Buenísimo. Volvería sin dudarlo."

"Los huevos eran horribles. El resto del hotel fantástico tanto la limpieza, la comodidad de la cama como el personal."