The property was beautiful and peaceful as described. Some concerns with communication with the property management that I've not encountered before when using Homeaway. We followed the directions as outlined in the email a few weeks before we arrived. I printed the instructions as directed in the email since cell service is sketchy at best in this location. The code provided in the email didn't work to open the front door. I emailed the property management several times, and called and left 3 messages. We didn't receive a call or return email that day, which meant we were locked out. After waiting with no reply, I decided to search my email. I found a new email sent on 9/11/18 with a new code. We started our vacation on 9/9 at a different island. Since we had already received all the instructions it didn't occur to me that they would send an update (especially since we were already on vacation). We didn't receive a call telling us they had sent a different code, serious lack of communication. The house has a gas burning fireplace, which was a surprise. The description doesn't state this. After 1 night this no longer worked. Again, we emailed property management and after a couple days when we returned there was a note on the table stating the remote to the gas fireplace had bad batteries and is now working. This didn't make any sense since the remote was already working, but after a short time the fire would die out. It was either a connection issue from fireplace to propane tank or the propane tank was empty and would only burn residual gas. Again, the fireplace wouldn't stay on. Last issue, there are two master rooms off the main house with strong smells (possible bug spray?). We managed this, but if you lock the back door to the main house there's no way to get in if your sleeping in one of the disconnected rooms. There wasn't a key provided for this back door; you would have to walk around the main house and through the front door. I asked about this in one of my emails, but never received a response. It's disappointing to say the least. Now for the odd event; the microwave over the stove has a sign saying "broken." Not why this wasn't disconnected since it continually beeps and turns the light on and off over the stove. We decided it was haunted and left it at that. Didn't help that it was a loud beeping and could wake you up in the middle of the night. Again, the property is beautiful and the scenery is natural and true to Volcano.