2/10 Terrible
Richard L., Santa Monica, California
24 oct. 2023
My Last VRBO Rental
This was a VERY poor experience, for which I hold VRBO largely responsible. This property was full of charming, if not very functional, 19th century furniture that photographed well but hid the fact that the property was also 19th century and in desperate need of a complete renovation to address both convenience and safety issues. VRBO's website presentation, whether deliberately or through incompetence, hid that fact. For example, the kitchen was two steps up from the main apartment, the dishwasher (which didn't work) was two steps up from the kitchen, and the kitchen sink was two steps up from the dishwasher, all in all a very awkward and unsafe arrangement. The main bath had no shower, that feature was in a separate bathroom a long flight of stairs down from the main apartment, the lighting was simultaneously harsh and yet the place was gloomy. The bedding had a distinct "thrift store" quality and the apartment's closets and cupboards were full of junk. The place desperately needs a top to bottom clearing out, cleaning and serious renovation. The owner was very nice but lives in a different city and her local representative was useless, e.g., I had to download the users manual for the clothes dryer to figure out why it wasn't working and fix it.
Richard L.
Se hospedó 6 noches en octubre de 2023