This charming house in the Cannaregio neighborhood in Venice was a spacious place to stay in a great location. Close to bars, restaurants, grocery shops, yet it's in a quiet courtyard. The kitchen made it easy to prepare breakfasts in the house, plus there are tables and chairs outside to sit and enjoy your morning coffee. The air conditioning was also quite welcome during a hot Venice summer.
Communication with the company was okay, but our check-in manager, Simon, was super helpful and accommodating. He showed us around the house during check-in and helped us to pre-arrange a water taxi to the airport on our checkout date.
The reasons why I didn't give 5 stars for this property are:
1) Although overall the property was mostly clean, the floors were a bit dusty and the kitchenware - the moka pots, in particular - were a bit grungy. The drain in the shower was clogged at the beginning, but when we cleaned it out, it worked. (We did not inform the property of the issue, so they may have fixed it for us if we had).
2) The second reason is garbage disposal. We were told at check-in to leave our garbage in the basket outside of the house. However, on the day before we checked out, we received an email from the property manager informing us that we needed to take our garbage to the nearby canal between 6:30-8:30am the morning of our checkout (and should have been doing it for different recyclables each day). This is something we hadn't been told ahead of time and since Venice collects different recyclables on different days, we hadn't been taking them on the proper days. Since we were only staying for a few days, garbage collection was something I expected the property to handle.
Overall, I would recommend this property as it's a spacious and convenient place in Venice. It's just good to keep in mind you may need to handle some things yourself.
