2/10 Terrible
G N.
24 sept. 2025
No le gustó: Limpieza
BEWARE We were thrilled to visit Venice for the first time and began our trip with sightseeing and a lovely visit to Murano Island (highly recommend!).When we arrived at the apartment, it was relatively easy to find. However, we immediately noticed some issues: the staircase leading up is extremely steep — understandable in older buildings — but the handrail was not securely attached, making it potentially dangerous. The stairwell light also went out before everyone reached the top, and there was no clear indication of a light switch.After dropping off our bags, we headed out for a gondola ride and dinner. But when we returned later that evening, we were horrified to find a rat on the bed, along with rat droppings and other signs of rodent activity throughout the apartment.We left immediately and did not stay the night.I called the listed contact number and left a voicemail, and also emailed the address provided. I followed up again the next day, and now, five days later, I’ve received no response from VRBO, Bookings, or WonderfulItaly.com. Update- they finally (after six days) contacted me.
G N.
Se hospedó 1 noche en septiembre de 2025