Unacceptable accommodations- wish I could post pics
-notified Larry(homeowner) we awoke to find DOG FOOD in two pair of our boots (sign of rodents). His reply/attitude was rude, unprofessional and dismissive. Rental management refused to send over a “troubleshooter” unless we could submit picture evidence of rodents. That challenge provided us with the following horrific findings:
-lower KITCHEN cabinet had owners bag of dog food chewed in two places, surrounded by rodent droppings. Also a chewed bag of what appeared to be wood chips for grilling. Condo Kleenex supply also stored in same cabinet surrounded by droppings. Empty kitchen cabinets by stove were filthy and contained more droppings.
-after sending above information to Larry (owner) he instructed us by text to search private closet and remove more bagged dog food. This bag was also chewed with dog food spread everywhere. The closet floor and shelves were littered with rodent droppings and chewed candy wrappers.
-1/2 bath downstairs unusable due to rodent droppings around door and on bath mat. There is a large hole in sheetrock behind toilet appearing to be an entry point.
-upon above findings submitted to both Larry and management Larry contacted the next door neighbor to enter the home and set out traps.
-rodent caught in trap, other traps tripped
-STILL NO CONTACT FROM LOCAL MANAGEMENT AFTER MULTIPLE PHOTOS SENT AND REQUEST FOR HELP!!
Additional complaints:
THERE IS NO LAUNDRY ROOM!!! Descend down narrow, steep stairs to stacked units. Must sit on stairs to put laundry in machine. Large hole in Wall beside units with evidence of rodent nesting activity. Curtain behind units hides a horrible filthy sight with more rodent droppings. (Welcome bags with guests snacks were labeled and stored there)
Misleading booking information that prior negative reviews of filth had been resolved.
-inside washer door still covered in black mold. Detergent dispenser also showed mold. Kitchen cabinets/countertops have not been updated as advertised.