First, the property itself. The unit has been minimally maintained for years. The shower in the jack and jill bathroom is covered in mold. Don't look closely at the baseboards or anywhere a quick vacuum would miss. One of the bedroom closets was completely unusable because several old and musty queen size foam mattress pads were piled in there, preventing closet doors from opening. The bookshelf is full of books, knick knacks and games with missing pieces collecting dust. Laundry room brimming with even more stuff. I am used to an owner's closet, for sure, but not personal items spilling out into the rest of the home.
Finally, cookware is a known issue at every rental. This one was exceptionally poor. We tried to make some frozen pizzas. No oven mitts. We tried to make pancakes and the pans were so scratched and all non stick coating gone. There were very few spatulas and other cooking utensils and the ones that were there were partially melted, broken, bent, etc. Do not plan to make yourself anything more than a bowl of cereal in this house!
Now, on to vacasa, the property manager, who called at 3:47 PM to inform us our 4 PM check in time would not be possible and we should stall until 6 PM. They were behind schedule with cleaning, which should have been obvious much earlier in the day. I insisted they offer some accommodation and they did reimburse a portion of our dinner that evening as we waited to check in. I had to call about 4 times to have this taken care of.