6/10
We stay at/around Northstar throughout ski season, year after year. This house only had 2 reviews, one was pretty bad- but I decided to take my chances that they upped their game and the hot tub would work and trash would be cleared out. We were hoping for a gang of ravens that was previously complained about. The house itself was weird and spacious and you can tell the original owner put a lot of time into the customizations. The house is large with ample space for everyone. The views are lovely and the wood fireplace was great. When we arrived, there was a mystery wet-spot next to the master bed, I sent a message to Vacasa and they responded pretty quickly apologizing for it and offered to bring a blower to dry it. I said I put towels down and it should be an issue but that it was gross. And it was. It was passed off like a spot clean, but the towels ended up yellowed, spotty and the carpet beneath was dirty. Ew. The bedding is really cheap, has a very strong fragrance of detergent or spray and even the kids complained. The pillows are flat and cheap and just bring your own. The kitchen was a disaster of what seemed like stuff just left behind. All kinds of accessories thrown into drawers and cabinets, some is helpful like a peeler but most are junk/broken/dirty/missing pieces. Bring your own cookware. Vacasa was nonresponsive the rest of the trip and thought we had already left so didn't answer questions.
Stephanie F.
Se hospedó 3 noches en marzo de 2025