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Opiniones sobre Northstar California Resort

3 out of 5
Northstar California Resort
100 Northstar Drive, Truckee, CA

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 417 de 1002 opiniones" "
Evaluación: 8 - Bueno. 288 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 127 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 102 de 1002 opiniones" "
Evaluación: 2 - Terrible. 68 de 1002 opiniones" "

8,2/10

Limpieza

8,2/10

Personal y atención

7,8/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Esmeralda

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Tuvimos un problema con el estacionamiento. Nos pusieron un ticket a pesar de tener permiso.
Se hospedó 2 noches en julio de 2022
Respuesta de Summer S. el 20 jul. 2022
Gracias por tomarse el tiempo para brindar sus comentarios.

10/10 Excelente

Constanza

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 4 noches en enero de 2022
Respuesta de Reid el 13 ene. 2022
Thanks for the feedback

10/10 Excelente

Christian

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Increible viaje en familia nos dieron un ascenso a una mejor habitacion la cual disrutamos bastante volveria a reservar este hotel sin duda
Se hospedó 3 noches en febrero de 2019

8/10 Bueno

Pete, Farmington Hills

Viajó con su pareja
The area and resort are nice. Nothing spectacular. The 1 bedroom condo that we stayed in was quite comfortable but the finishes and furnishings were outdated and need updating. Location is convenient to downtown Truckee which is nice.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Suzana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is ski in ski out property located on the slopes of Nortstar resort. Very beautiful views, cabin was modestly cozy and comfortable.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Stefan

Se hospedó 4 noches en abril de 2024

4/10 Mediocre

Israel

Viajó con su familia
The beds were absolutely horrible. We checked out a day early they were so bad. We tried to get an upgrade and pay extra but that didn’t really materialize. If I returned to timber creek lodge it would only be with the option to change rooms based on the condition of the beds.
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Mohammad

Viajó con su familia
Le gustó: Servicios
Amazing
Se hospedó 2 noches en marzo de 2024
Respuesta de Summer S. el 20 mar. 2024
Thank you for taking the time to provide your feedback!

2/10 Terrible

horacio

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Bed was terrible. Felt every spring in the bed. Did not sleep.
Se hospedó 3 noches en febrero de 2024
Respuesta de Summer S. el 20 mar. 2024
Thank you for taking the time to provide your feedback, I am sorry your stay with us did not meet your expectations.

6/10 Aceptable

Daniel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
The down stair heating ducts need restrictors, the rooms downstairs heat to 80 degrees and then 15 minutes later all the heat has gone upstairs. So the temperature swing between 55 degrees to 80 degrees downstairs.
Se hospedó 2 noches en febrero de 2024
Respuesta de Summer S. el 20 mar. 2024
Thank you for taking the time to provide your feedback, I am sorry your stay with us did not meet your expectations.

8/10 Bueno

Yang

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Iris

Se hospedó 2 noches en febrero de 2024
Respuesta de Summer S. el 20 mar. 2024
Thank you for taking the time to provide your feedback!

8/10 Bueno

Isabel

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en enero de 2024
Respuesta de Summer S. el 20 mar. 2024
Thank you for taking the time to provide your feedback!

10/10 Excelente

Nick

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024

4/10 Mediocre

Kyle

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024

4/10 Mediocre

Alexander, Wilmington

Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 6 noches en enero de 2024

10/10 Excelente

Roy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Loiret

Se hospedó 4 noches en diciembre de 2023

2/10 Terrible

Charles

Se hospedó 2 noches en enero de 2024

2/10 Terrible

Zunhang Yu

Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
The property they gave us was far away from village and not at all matching how it was advertised. We actually had to take shuttle to the village which again was not at all mentioned anywhere. Complained to Expedia but they are blaming the Northstar resort and saying the resort is not responding. The place was old and noisy. It was not at all worth it for the high price we paid thinking we will be in the village.

4/10 Mediocre

Jeff

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No WiFi, lights not working , too far away from village and way too expensive
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Kathy A.

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great room
The stay at Northstar was awesome. Room was great. Would do it again!
Se hospedó 4 noches en noviembre de 2023
Respuesta de Justin. el 5 dic. 2023
Thank you for your feedback. :)

6/10 Aceptable

Caroline

Viajó con su familia
No le gustó: Limpieza
Se hospedó 3 noches en noviembre de 2023
Respuesta de Summer S. el 18 nov. 2023
Thank you for taking the time to share your experience.

10/10 Excelente

Jane

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de Summer S. el 26 oct. 2023
Thank you for taking the time to provide your feedback. I am glad you enjoyed your stay with us!

10/10 Excelente

Fatimah

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing
Se hospedó 2 noches en octubre de 2023
Respuesta de Justin. el 18 oct. 2023
Thank you for your response, we appreciate your feedback.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Summer S. el 1 oct. 2023
Thank you for taking the time to provide your feedback.

2/10 Terrible

Thomas

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Access was difficult with several flights of stairs, Aspen 3162. TV wasn't working. Coffee maker was broken and light over the sink didn't work. Freestanding lamp socket was broker away from the base, but was able to reinstall so we could get it to work. We were not warned that heater was cast iron gas stove that made a terrible condition racket when warming up and cooling, unable to sleep. Asked front desk to get repairs done. Repairman showed up over an hour later not able to replace coffee maker or repair lights. As an independent consultant who audits commercial properties this was on of the worse hospitality units ever encountered. Don't know the condition of other units just this one. We will not return.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Summer S. el 1 oct. 2023
Thank you for taking the time to provide your feedback

8/10 Bueno

Jolene

Viajó con su familia
Le gustó: Comodidad de la habitación
It was ok- Useful, just needs updates
Check in personnel was kind and friendly. Since it's their slow season no one was really there to keep things in order. No one vacuumed or took care of the common hallways. There was a half eaten granola bar that was there from Friday-Sunday. I finally just picked it up and threw it away. Carpets were tearing and stained. I would go with vinyl flooring to help with wear and tear- especially for snow season. Location was great and Inclined Burger and Rubicon had great food. Wish we didn't have to pay $10 per person per day for the fitness/ community center.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Justin el 13 sept. 2023
Thank you for your feedback, We greatly appreciate your response.

8/10 Bueno

maria

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was fantastic. The room was great but had difficulties with the tv turning off after 15mins being on. That was the only complaint.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kennedy el 11 sept. 2023
We appreciate you taking your time to provide us with this feedback! We are glad that you enjoyed your stay!

10/10 Excelente

Karthik

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was a very good stay
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kennedy el 5 sept. 2023
Thank you for providing us this feedback! We are glad that you enjoyed your stay!

10/10 Excelente

Jaime

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient for me since I like riding my bike
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kennedy el 5 sept. 2023
We are glad that you enjoyed your stay! Thank you for providing us this feedback.

10/10 Excelente

Lorena

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice stay
Se hospedó 3 noches en septiembre de 2023
Respuesta de Kennedy el 5 sept. 2023
We are glad that you enjoyed your stay! Thank you for providing us this feedback.

6/10 Aceptable

Evgeniya

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Not as advertised. I was expecting to stay at the condos that were depicted on the picture which overlook the Village with ice skating rink and shops and restaurants but was given a condo that was in a different corner of Northstar, not walking distance so we had to drive about 5 mins to get to the area where we expected to stay at. Other than that, the condo was as clean as it can be, the carpet was filthy dirty but everything else was relatively clean. My biggest disappointment was the false advisement of the location
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kennedy el 3 sept. 2023
Thank you for taking the time to provides us this feedback. We will be sharing this with all partners to ensure we are providing the best experience.

10/10 Excelente

Katherine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked that we had plenty of quiet privacy. I really liked the digital key pad for the gated entry and the door to the unit. Check-in and check-out were very simple. Communication through text and email was helpful.
Se hospedó 2 noches en agosto de 2023
Respuesta de Kennedy el 28 ago. 2023
Thank you for providing us this feedback!

10/10 Excelente

daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de Kennedy el 27 ago. 2023
Thank you for providing us this feedback! We are glad that you enjoyed your stay.

10/10 Excelente

Gregory

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en agosto de 2023
Respuesta de Justin el 24 ago. 2023
Thank you for your feedback.

10/10 Excelente

Sarah

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de Kennedy el 22 ago. 2023
Thank you for this feedback! We are glad you enjoyed your stay!

4/10 Mediocre

Alain

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
No air conditioning, bathroom was in poor condition, renovation was in progress on the outside and balcony during our stay.
Se hospedó 2 noches en agosto de 2023
Respuesta de Kennedy el 14 ago. 2023
Thank you for this feedback, we are sorry that you did not enjoy your stay. We will work hard to correct the issues that you experienced.

6/10 Aceptable

Alina, San Francisco

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
The property was dated and the lesther couches in the living room were rather tattered. It was advertised as having two tvs, but tbe one in tbe bedroom only had a DVR. No DVR s were provided and we were never told about it before we arrived. Also, pool and gym charve $10 per day, per person. They should add thT to tbe daily rate and offer it as a comp Last but not least, the place had no AC. For a winter rental, it's ok For a summer rental it is not as it gets up in the 80's in the area. The Villave is really nice, the unit was large and confortable
Se hospedó 2 noches en agosto de 2023
Respuesta de Kennedy el 14 ago. 2023
Thank you for this feedback, we are sorry that you did not enjoy your stay. We will work hard to correct the issues that you experienced.

6/10 Aceptable

diana

Le gustó: Estado de la propiedad e instalaciones
Things that would have been helpful to know in advance; • $10 fee per person per day to use pool, gym • Most restaurants close by 9:00pm/ no convenience store open late • DON’T waste your money at Euro Snack INC. the frozen yogurt was terrible the gelato was ok but everything was way overpriced and poor quality. Check in staff wasn’t very helpful and or friendly.
Se hospedó 2 noches en agosto de 2023
Respuesta de Kennedy el 13 ago. 2023
Thank you for this feedback!

4/10 Mediocre

Matthew

Viajó con su pareja, Viajó con su familia
Le gustó: Personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Overwhelmed by how out of date the property decor was - a tape deck, telephone, dirty worn out shag-pile carpet, uncomfortable worn out sofas and chairs from the 90's. Humidifier/fan in bedroom did not work; fan in main area too small to make any impact. Items in dishwasher still dirty from last occupants. For first time visitors no useful info was easily available - need info like legible trail map in unit, how the door lock works, 'things-to-do' brochures - there was nothing for first time visitors. There was a wooden shelf under the TV, above the easy chair that nearly decapitated us as we sat down. No wash clothes in the bathrooms and no dish towels for the kitchen.
Se hospedó 7 noches en julio de 2023
Respuesta de Justin el 9 ago. 2023
we apologize for the inconvenience caused during your stay, we will work hard to resolve the problems caused during your stay with us. Thank you.

2/10 Terrible

Carmen

Viajó con su familia
No le gustó: Servicios
To old end no good cleaning
Se hospedó 2 noches en agosto de 2023
Respuesta de Kennedy el 7 ago. 2023
Thank you for this feedback, we are sorry that you did not enjoy your stay. We will work hard to correct the issues that you experienced.

10/10 Excelente

Jon

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great. Enjoyed friendly staff at the swimming area.
Se hospedó 4 noches en agosto de 2023
Respuesta de Justin el 7 ago. 2023
Thank you!

10/10 Excelente

Stacey

Le gustó: Limpieza
Se hospedó 3 noches en julio de 2023
Respuesta de Summer S. el 2 ago. 2023
Thank you for taking the time to provide your feedback

2/10 Terrible

John Boone

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Non-existent service staff for WIFI not working and our balcony being taped off and painted while we were staying there. Then they had the audacity to lie that someone would be by to take it down when I finally went into the office. Ripped it down ourselves that night and it was right back up the next morning. Worst hotel experience I've ever had.
Se hospedó 2 noches en julio de 2023
Respuesta de Kennedy el 31 jul. 2023
Thank you for providing us this feedback.

2/10 Terrible

Mike

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Do NOT book here unless you know someone. Northstar resort show photos of buildings in their new village, but once you get there, they put you into old beaten condos. When I called, they simply said talk to Expedia, I called Expedia, they could not do anything, it is like I booked something in Russia, 0 service. The condo we got had break in marks on the front door, the bed drawers can not close, carpet is dirty, the bedrooms and baths were low n cramped. Definitely won’t stay at anything northstar again.
Se hospedó 3 noches en julio de 2023
Respuesta de Kennedy el 31 jul. 2023
Thank you for providing us this feedback.

10/10 Excelente

Joseph

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Outside of condo needed cleaning. Cobwebs everywhere. Shower had mildew. On arrival they had weedeated and did not blow walkways off.
Se hospedó 3 noches en julio de 2023
Respuesta de Kennedy el 28 jul. 2023
Thank you for taking the time to provide us this feedback. We will work hard to correct the issues that you experienced.

8/10 Bueno

Stella

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2023
Respuesta de Kennedy el 28 jul. 2023
Thank you for taking the time to provide us this feedback.

4/10 Mediocre

Chris

Se hospedó 4 noches en julio de 2023
Respuesta de Kennedy el 28 jul. 2023
Thank you for taking the time to provide us this feedback. We will work hard to correct the issues that you experienced.

10/10 Excelente

Carletta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2023
Respuesta de Kennedy el 24 jul. 2023
We are glad that you enjoyed your stay! Thank you for this feedback!