6/10 Aceptable
Jessica A.
9 jun. 2025
Le gustó: Limpieza
Overall a wonderful week
The house and surroundings are absolutely stunning. During our stay, on the 4th day the septic tank was pumped. This led to the entire porch and front room smelling like sewage for an hour which was absolutely disgusting. My small toddler who is sensitive to smells was miserable, & we had to leave the home for a while. We had no notice of this occurring, or we would have left beforehand to avoid the smell. We ran out of water that same night, and half of our party (7 people) were unable to shower or bathe after spending a full day at Dollywood in the summer heat. We could not flush toilets without using buckets of water from the hot tub. We were not told ahead of time to be conservative with the water we had. We did receive a delivery of water the next day around 4pm, but having 13 people in a home using toilets with no water for nearly 24hrs was not expected or fun. The homeowner offered nothing for the inconveniences we encountered, aside from a brief response that they were working on the situation. I feel like we should have at least had one night refunded considering we paid for a home with amenities and were without for quite some time. I would recommend this home to others, but would advise them to be aware of the water situation. Considering the cost of our stay in this home, I expected to have the basics during our entire stay, and that simply was not the case. Overall we had a wonderful time & the home as well as the area it was located was gorgeous.
Jessica A.
Se hospedó 6 noches en junio de 2025