היי מורדי, תודה רבה על המשוב מחמם הלב :) נשמח לארח אתכם שוב איתנו! בברכה, צוות מלון רוטשילד

Thank you so much for your feedback, taking the time to write back is not taken for granted at all. Your opinion and ideas matter and I will do my best to address everything. Directing our team and supporting them with the positives is not less important to me, it actually gives them the push to continue and do a good job, giving our guests the best care. The building is a historic building under strict conservation laws. Unfortunately, there are many things that do not depend on the hotel itself, such as the size of the rooms. However, we have rooms of different sizes from 22 square meters to 58 square meters. We will always be happy to see what options are right for you in the hotel rooms next time you come to Tel Aviv. I hope we will see you again soon. Moshe Ben Moshe - Guest Relations Manager

Thank you for your feedback!

Thank you for choosing our hotel and thank you for your kind feedbaבk. we hope to see you again in our hotel.

Dear Avi,We are glad you liked the hotel! We would be more than happy to learn what aspect at the hotel did not meet your expectations, as the evaluation you have submitted is 3/5.We encourage you to contact us at anytime to share your experience with us.Kind regards,

Dear Motti,Thank you for your review!We are constantly working on our services, striving to the highest standards. We take seriously each and every review of our dear guests, as your feedback is the most authentic evaluation of our success.It seems like something extraordinary happened during your stay. We wish we had any details about your experience, however, we would like to apologize for any inconvenience caused to you.For the sake of other travelers, we would like to stress that almost any issue can be resolved on the spot during your stay, if it is brought to our attention. We are available 24/7 to serve our dear guests. Kind regards,

Dear Euodias,Thank you veru much for your kind review! It was so nice having you here with us :)We hope to welcome you soon again to our hotel!At your service,The Rothschild Hotel Team

Dear Jorge,Thank you for your outstanding evaluation! We are glad you enjoyed your stay with us and we are looking forward to your future visits :)Kind regards,

Dear Hili,Thank you very much for your evaluation!We are glad you enjoyed your stay with us and we are looking forward to welcoming you soon again to our hotel :)

Dear Yaron,Thank you for taking the time to provide feedback on your recent stay at our hotel. Following our conversation over the phone, we would like to sincerely apologize once again for the inconvenience and sleepless night you and your family endured due to the neighboring guest's disruptive behavior. We understand how crucial it is to provide a peaceful and enjoyable environment for all our guests.Upon learning about the situation, our team immediately took action to rectify the issue. We regret we were made aware of the misbehaving guest not sooner than the next morning, as if the matter was brought to our attention during the night, we would have swiftly addressed the matter and ensured a more comfortable stay for you. We have since reinforced our procedures to ensure better communication and prompt resolution in such situations.Once again, we apologize for the impact this incident had on your stay and the impression it left upon you. We genuinely hope that you will give us another opportunity to provide you and your family with the exceptional experience you deserve.Please do not hesitate to reach out to us directly if you have any further questions or if there is anything else we can do to address your concerns. We would be more than happy to assist you.Warm regards,

Thank you so very much for your review!The location is indeed a great advantage :) We are located on the fascinating Rothschild Boulevard. From here almost any point of interest is in a walking distance.We hope you had a pleasant stay with us and we are looking forward to your future visits at The Rothschild Hotel!Kind regards,

Dear Jael,Thank you for taking the time to share your feedback regarding your recent stay at our luxurious boutique hotel. We appreciate your input and would like to address the concerns you raised in your review.We were genuinely surprised to read your comments about the condition of the floors, stained area rugs, and dirty bedsheets. As a boutique hotel that takes great pride in maintaining the highest standards of cleanliness and comfort, we can assure you that such issues are not reflective of our usual standards. Our housekeeping team diligently inspects and prepares each room before guest arrivals to ensure a pristine environment.Furthermore, we carefully monitor the quality of our linens, including bedsheets and towels, and have strict protocols in place to ensure their cleanliness and freshness. We find it highly unusual that you encountered stained bedsheets or recycled towels during your stay. We apologize for any inconvenience caused, and we would have appreciated the opportunity to address these concerns directly had they been brought to our attention during your stay.Regarding the shower, we are committed to providing a delightful experience for our guests, and cleanliness is of utmost importance to us. We conduct regular inspections to ensure that all amenities, including showers, are in excellent working condition and properly cleaned. We regret that we were not made aware of any issues during your stay, as we would have promptly rectified the situation to your satisfaction.In regard to your experience during breakfast, we apologize if there was any miscommunication or oversight on our part. Our dedicated team strives to provide attentive and personalized service to all our guests. We are committed to learning from your feedback and will take steps to improve our service delivery.We value your feedback and would like to extend our gratitude for recognizing the efforts of some of our front desk staff. Their friendly and helpful demeanor is a reflection of our commitment to delivering exceptional guest experiences.If you would like to discuss your experience further or if there is anything else we can do to address your concerns, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future, providing you with the exceptional stay you deserve.Best regards,

Dear Sheila,Thank you so much for your continued loyalty and for taking the time to share your kind words about our hotel. We greatly appreciate your ongoing support and are thrilled to hear that you have been staying with us for years.It is always a pleasure to have you as our guest, and we are grateful for the opportunity to serve you. Your positive feedback means a lot to us and motivates our team to continue providing exceptional service and experiences.We look forward to welcoming you back for many more memorable stays in the future!Warm regards,

Dear Philip,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our hotel to be very nice.We strive to create an exceptional experience for all our guests, and your positive feedback is truly appreciated. We will continue working hard to maintain the high standards that have contributed to your enjoyable stay.We look forward to welcoming you back on your next visit and providing you with another wonderful experience.Warm regards,

Dear Flora,Thank you for taking the time to share your wonderful experience at The Rothschild Hotel. We truly appreciate your kind words and positive feedback.We are thrilled to hear that you found our boutique hotel to be excellent in terms of both location and atmosphere. Creating a friendly and welcoming environment where guests feel at home is our top priority. We are glad that you enjoyed the outside seating area and found the rooms to be nice and clean.Providing complimentary parking is something we feel strongly about, as we understand the challenges of finding parking in the bustling city center. We're delighted that this amenity added convenience to your stay.We are also grateful for your recognition of Vladimir, our dedicated team member. He takes great pride in providing exceptional service to our guests, and your appreciation will surely motivate him to continue going above and beyond.Thank you for recommending our hotel to others who seek a cozy place in the heart of the city. It means a lot to us that you would share your positive experience with others.Should your travels bring you back to Tel Aviv, we would be honored to host you once again at The Rothschild Hotel. If there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know.Warm regards,

Dear Hilda, We were saddened to read your review, as all our team including the management did its best to accommodate all your requests.The front desk manager (myself) and the hotel manager are of course at the hotel daily to assist our dear guests. I personally gladly took care of many of your requests during your stay, including the dates modification you requested out of the allowed time frame. By the way, the manager of the hotel approved this modification free of charge for you.As to the payments- you were charged exactly the amount of your reservation and not a penny more. There was a preauthorization made prior to your arrival, acvording to the policy of the hotel. We explained it to you during your stay.This authorization was released immediately after your check out. As you were skeptic about it, we sent you an email with an official statement from the credit card company concerning the cancellation of the authorization. Regarding the size of the room - we regret you found it small. Our Deluxe rooms are 24-26 m2, while the majority of double rooms in Tel Aviv offer 16-18 m2 rooms.We encourage to check our larger categories next time. We hope to see you soon again,Aenav and The Rothschild Hotel Team

Dear Gian Carlo,Thank yoou so very much for your kind review!We are glad you enjoyed your stay and we hope to welcome you soon again to our hotel!Aenav E. & The Rothschild Hotel Team

Dear Julian C,Thank you very much for choosing The Rothschild Hotel and for taking the time to review us!We were very happy to have you with us twice during your time in Israel :)We gladely helped you with the luggage during your stay. However we could not assist you with it upon your unexpected departure at 4 am. We wish we were informed in advance about your estimated departure time to be ready to assist you.We regret the complimentary bottle of wine was not to your taste. We would be more than happy to pamper you with something else next time.Regarding the bedding at The Rothschild Hotel - we have picked top quality items for the best sleeping experience. We are always happy to provide extra pillows and a softer mattress topper upon request. We encourage you to share your preferances next time and we will do our best to assist you.Kind regards,Aenav, E

Dear shahpor,Thank you for your nice review! What a delight!We were so happy to read all your kind words about your stay :)We are glad you loved the location, the size of the rooms and our team. It is so heartwarming to learn that our love for hospitality is noticed and appreciated.We are looking forward to welcoming you soon again!Kind regards,Aenav & The Rothschild Hotel Team

Thank you so very much for your kind review!We are glad you emjoyed your stay :) IT was a great pleasure having you here with us!We would love to become your home away from home and we hope to see you soon again!Kind regards,Aenav and The Rothschild Hotel Team

Hello Alexander Thank you for the review, it's very important for us to keep getting better. hope to see you here next time with a lovely stay and a smile .

Thank you for the review and we hope to see you again!

Thank you for the review ! hope to see you again :)

Dear Janet,Thank you so very much for your kind review! It was a delight having you here :)We are glad you enjoyed your stay with us and planning to visit us again.We are looking forward to welcoming you soon again to The Rothschild Hotel!Kind regards,Aenav

Dear Alexandr,Thank you very much for your kind review!We are doing our best to provide the highest service standards. We are glad you enjoyed your stay and we appreciate the time you took to share your experience with others.We are looking forward to your future stays with us!Kind regards,Aenav and The Rothschild Hotel Team

Dear Ronen,Thank you for choosing The Rothschild Hotel and for taking the time to evaluate us!We are so very happy you had a pleasant stay and we hope to be come your home while in Tel Aviv.See you soon,Aenav and The Rothschild Hotel Team

Dear Lizzi,Thank you very much for choosing The Rothschild Hotel and for taking the time to review us!The hotel is indeed located in an amazing area - The fascinating Rothschild Blvd and the White City. Most of the points of interest can be reached by foot from here. We hope you had some time to explore our vibrant city.As to the parking issue you have raised - Tel Aviv is well known for its praking shortage. While the majority of the hotels in the city has no parkings to offer, we are lucky to have two parking solutions with no additional charge1. An onsite parking - suitable to standard size private vehicals.2. Underground parking - located in our sister hotel, 400m awayWe are looking forward to welcoming you again soon!Happy New Year,The Rothschild Hotel team

Dear Tsur,Thank you very much for your review!Our handpicked team is striving to the highest service standards, trying to do our best for our dear guests.We are passionate about hospitality. we love providng service and meeting new people from all over the globe.We were wondering what made you feel the team was tired and disengaged.We would appreciate any further details concerning your stay.As to the working area; each and every room at the hotel is equipped with a full desk with an outstanding lighting and a very comfortable handmade chair to sit and work on.For the sake of other Expedia users, we would like to kindly remind that our front desk is manned 24/7. Our team will feel honored to assist you with any matter.At your service,The Rothschild Hotel Team

Dear Alan,Thank you very much for staying at The Rothschild Hotel and for taking the time to review us!We are glad you enjoyed your stay and hope to see you again very soon.At your service,The Rothschild Hotel Team

Dear Ilan,Thank you for staying at The Rothschild Hotel!During your stay we were under the impression that you are very much pleased with the hotel and with our services. However, according to your evaluation, there is much to be improved here.We are striving for the highest standards and the feedback of our guests helps us to figure out what aspects need special attentionWe would be very grateful for any details about your stay. Thank you very much,Shahar Ziv,The Rothschild Hotel ManagerWe encourage you to contact us

Thank you for your review!What a honor!Looking forward to your next stay with us,Shahar Ziv,The Rotschild Hotel Manager

Thank you very much for your review!We were very happy to have you here and hope to see you soon again.Kind regards,Shahar Ziv,The Rothschild Hotel Manager

Thank you very much for your review!We were glad to have you here and hope to see you soon again :)