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Opiniones sobre Wellesley on the Lake Taupo

3 out of 5
Wellesley on the Lake Taupo
100 Lake Terrace, Taupo, Waikato

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 182 de 984 opiniones" "
Evaluación: 8 - Bueno. 336 de 984 opiniones" "
Evaluación: 6 - Aceptable. 274 de 984 opiniones" "
Evaluación: 4 - Mediocre. 144 de 984 opiniones" "
Evaluación: 2 - Terrible. 48 de 984 opiniones" "

7,6/10

Limpieza

7,6/10

Personal y atención

5,6/10

Servicios

6,6/10

Estado de la propiedad e instalaciones

Opiniones

8/10 Bueno

Daniel Oscar

Le gustó: Limpieza, estado de la propiedad e instalaciones
Aceptable
Muy buena ubicación. Habitación muy pequeña
Se hospedó 1 noche en mayo de 2018

10/10 Excelente

Tomi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen hotel
Muy buena relación precio-calidad, linda decoracion, heladerita y servicio de limpieza.
Se hospedó 2 noches en abril de 2018

10/10 Excelente

CECILIA MARCELA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un lugar soñado
Nuestra experiencia fue muy buena la gente hospitalaria y muy amable super recomendable qued a unas cuadras del centro y la vista frente al lago es soñada
Se hospedó 5 noches en julio de 2017

8/10 Bueno

Valeria, Argentina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen hotel frente al lago
Muy lindo y cómodo hotel. Muy bueno su restaurante The Lazy Trout. Las camas muy cómodas.

4/10 Mediocre

Cliente verificado

No le gustó: Comodidad de la habitación

2/10 Terrible

Cliente verificado

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We liked it because it was very near the lake. We disliked it because our bedroom was filthy. There was thick dust everywhere in our room. The back of the tv was disgusting. The air vent was filthy, the upturned lamp shade in the bedroom had whole families living in there. Even in the corridors there were swathes of dust. When we asked to move, the receptionist took us to another room this one the paint work was white and it was just as dirty, the receptionist didn't seemed bothered. She then told us to go to the Hilton their sister Hotel and so I phoned them and they were full. The receptionist then said well I can't help you, you better find another hotel. I expected our room rate to be refunded but they refuse to refund.
Se hospedó 2 noches en febrero de 2019

2/10 Terrible

Marg

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
The property was in an excellent condition and had adequate parking. The Relieving Manager was very pleasant
Se hospedó 1 noche en abril de 2019

4/10 Mediocre

Marion, Napier

No le gustó: Servicios, estado de la propiedad e instalaciones
The position was good but there was no electric blanket, the restaurant was closed. Nowhere to place anything e.g cup, kettle, bathroom items and was locked out when returning from dining.
Se hospedó 1 noche en mayo de 2019

4/10 Mediocre

CWB

Viajó en grupo
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Broken furniture, only one fan heater, place looked tired
Se hospedó 1 noche en mayo de 2019

4/10 Mediocre

A.

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I rang to confirm reception would be there until 8pm. They had locked up and left before 7.20pm. Key was left however no wifi details or welcome info. Staff didnt sound professional on the phone always in a hurry. Room wasn't clean (found a hair in the bathroom draw) and all furnishings were very old and worn, bedding had all the inner from the duvet coming out everywhere. Paint job had been done without finishing tape - lots of paint where it shouldnt be making it look messy. Lastly, i received a phone call the following night, i thought it would be to apologise (as i had commented at checkout) however staff were asking if i was going to be checking in - for some reason they thought i had booked another night.. to be fair, this would have been ok if i was looking for a hostel, does have the basics.
Se hospedó 1 noche en mayo de 2019

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was a handy location, warm clean room altho a little cramped for 3 people and luggage. I think the room could've been reconfigured to make more space. it was OK for 1 night tho.
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Great location, good price, a little small and due for an update.
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2019

6/10 Aceptable

Tee., OHAKUNE

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
apart from the pool and spa being filthy and very smelly and I think the staff slept in a bit the next morning we were there. Otherwise not to bad for what we payed for and only needed a bed for the night.
Se hospedó 1 noche en mayo de 2019

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Great location on the lake. Room comfortable enough, but tap in handbasin broken, no soap in shower, and no teaspoons. No one at checkout early this morning to tell about these deficiencies.
Se hospedó 1 noche en mayo de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2019

6/10 Aceptable

Cliente verificado

Viajó con su familia
it was ok..nothing fansy about it but more convenient. i guess we got what we paid for.
Se hospedó 2 noches en mayo de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2019

6/10 Aceptable

Cliente verificado

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Family room without the basics stocked. One pump bottle of soap in the bathroom acting as hand wash and shower wash. No other Only one plate supplied in the kitchen cabinet for a room that sleeps 5. Mould issue in the bathroom. A constant water unit running 24/7 next to our room making it noisy to sleep. No outside lighting up the path upstairs leading to our room.
Se hospedó 1 noche en mayo de 2019

4/10 Mediocre

Cliente verificado

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Bed and hot shower. Well advertised meals, Happy hour for guest. No food no happy hour. Fair Trading Act ??? Only one staff member. Chef called in sick at 5.30pm. A complete lie. Neon light outside advertises breakfast, lunch and dinner. Menu board in foyer. What a farse A disappointment for Taupo
Se hospedó 2 noches en mayo de 2019

6/10 Aceptable

Cliente verificado

Viajó con su familia
No le gustó: Limpieza
Great location close to lake and town. Old and in need of modernising. Mould in the bathroom etc
Se hospedó 1 noche en abril de 2019

6/10 Aceptable

Nicholas

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2019

4/10 Mediocre

Leo

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Upgrade the Wellesley
The owners have let The Wellesley deteriorate. On Friday and Saturday evenings, no bar service or meals. The relief manager said, 'the Chef had just, not turned up'. It is in a Prime position, has great potential, but needs significant TLC. The owners should be taken to task.
Se hospedó 2 noches en abril de 2019

4/10 Mediocre

Cliente verificado

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I stayed with my family and expected much better than we got. A wet floor by a leaky fridge that caused the room to STINK of wet carpet was really not what you want to walk in to and have to put up with after a long drive. It was an old, dated room that is in need of a touch up urgently. So much potential but misses the mark big time.
Se hospedó 1 noche en abril de 2019

6/10 Aceptable

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Viajó en grupo
No le gustó: Estado de la propiedad e instalaciones
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Se hospedó 1 noche en abril de 2019

8/10 Bueno

Cliente verificado

Viajó con su pareja
No le gustó: Servicios
Great location,great price.clean. Lightning was terrible at night couldn’t see very dangerous.
Se hospedó 3 noches en abril de 2019

2/10 Terrible

Cliente verificado

Viajó con su familia y niños pequeños
No le gustó: Personal y atención
I liked the closeness of Wellesley to the shooping centre. I didnt like - I had to ask for extra towels and only two was provided. We only had one face cloth and one handtowel. No soap in shower only a pump soap for wash basin. No tea twoels in kitchen. No sparer blankets as it got very cold at night. Spa wasnt available and swimming pool was dirty.
Se hospedó 1 noche en abril de 2019

2/10 Terrible

Cliente verificado

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2019

4/10 Mediocre

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza
Location is good being close to the lake & restaurants. Cleanliness was not good, mould in shower & on shower curtain, & the spa pool smelt like swamp water
Se hospedó 1 noche en abril de 2019

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
Nice looking Hotel from the outside but the room was a little bit outdated and dirty
Se hospedó 2 noches en abril de 2019

8/10 Bueno

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
value for money. Small room but comfortable. Staff helped us find a park, they were friendly and helpful. Despite being road front with a lake view it was quiet. The building is old and tired, but we were pleased to find it.
Se hospedó 1 noche en abril de 2019

2/10 Terrible

Cliente verificado

Viajó con su familia y niños pequeños, Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Where to start. to start with booking dates were wrong. No confirmation call to ask if we were arriving or not. Person that served was very rude and abrupt. My advise never stay here again.
Se hospedó 1 noche en abril de 2019

2/10 Terrible

Cliente verificado

No le gustó: Personal y atención
The room was VERY small. No fridge. To run the electric clock had to unplug the electric blanket. No restaurant although that was advertised
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Close to shops, close to lake, easy check in and easy check out, premises look nice
Se hospedó 1 noche en abril de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What a grotty hotel! No lights on, in hallways, freezing cold only heating a dusty burning dirty heater. The fridge seal was broken & filled with dirt. The bathroom was so dirty the kids refused to shower, i only did so putting flannels down to stand on. Mold in the sealant, the fan chooked with dustbunnies, the floor dirty in bathroom & carpets not cleaned since laid. Not only marked & dusty with crumbs which were not ours. The single beds only had
Se hospedó 1 noche en abril de 2019

4/10 Mediocre

Cliente verificado

Se hospedó 1 noche en abril de 2019

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The owner has no love of being a hotelier. While we expected rates to be hiked over Easter this was triple what we paid anywhere else and was the worst in terms of service, cleanliness and just run down amenities.
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Only issue we had with the property was that there was no cooking facilities at all so we had to eat out every day which can become rather expensive
Se hospedó 3 noches en abril de 2019

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en abril de 2019

6/10 Aceptable

Cliente verificado

The room wasn't ready, no extra pillows ( had to ask for it, no teaspoons, no where to hang cloths). I would not come back or tell my friends. I had to ring 4 a iron and ironing board it took 2 days before someone showed me where it was. Not Happy!!!
Se hospedó 4 noches en abril de 2019

6/10 Aceptable

Cliente verificado

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Overall is good except the heater didn’t work on my second night stay and I was freezing all night.
Se hospedó 2 noches en abril de 2019

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
It was run down. My husband has banned me from choosing accommodations in the future.
Se hospedó 1 noche en abril de 2019

4/10 Mediocre

troy

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Disappointing venue in Taupo
Hotel location is good with views of the lake - we chose one of the rooms with a lake view. Initial impression of the hotel as we walked in was not positive, fried food smells assuaged our senses even though the restaurant was closed. Restaurant was supposed to be open 7 days yet not open at all on Sunday nor for breakfast on Monday. Room left a lot to be desired, an effort had been made to refresh our room but the refresh did not extend to the bathroom, which had rotted through skirting boards allowing very cold air into the bathroom. Cleanliness was not a trait this hotel was aiming for. Room was cold with condensation on old single glazed windows. A small portable electric fan heater was in the room.
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza
The room we were in had a bit of character about it and had plenty of room
Se hospedó 2 noches en abril de 2019

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en abril de 2019

10/10 Excelente

Sebastian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2019

4/10 Mediocre

Cliente verificado

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones
It was a lovely location over looking the lake. Having on site restaurant/ bar was a plus.
Se hospedó 2 noches en marzo de 2019

8/10 Bueno

Adrian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place
Nice clean hotel cross from the lake
Se hospedó 1 noche en marzo de 2019

6/10 Aceptable

Cliente verificado

Viajó por negocios
No le gustó: Personal y atención, servicios
Location is convenient. Stayed here a few years ago with my family and enjoyed our stay and the amenities. Unfortunately it now seems to be under new management and condition of room (bed was supported by a brick, mould on silicone in shower), pool, spa (slimy feel to walls) and service (I felt I was inconveniencing them) has declined.
Se hospedó 1 noche en marzo de 2019