Indoor pool, open 9:00 AM to 12:30 AM, sun loungers
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Reviews of Simma Hotel spa and waterpark

Simma Hotel spa and waterpark
Sergeli 5 A, Tashkent, Tashkent

Reviews

8.4

Very Good

Rating 10 - Excellent. 14 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 3 out of 23 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Simma Hotel Spa & Waterpark on 17 Oct 2023
Thanks for your review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Simma Hotel Spa & Waterpark on 24 Sep 2023
THANKS FOR YOUR REVIEW WE VERY APPRECIATE YOUR OPINION ABOUT OUR HOTEL

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Christina

Stayed 1 night in Apr 2023

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, thank you!

2/10 Terrible

Shamakhsudov

Stayed 1 night in Oct 2022

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best choice for transit stay in Tashkent
Although I only stayed here for a night for making a transit at Tashkent lnternational Airport, I can't recommend more for those planning to do the same. Airport transfer which is included was accurate, drivers, especially the one who picked me up at the airport was friendly. Bedroom is clean and spacious. Receptionist were attentive and speaks English. It was pity that I could not enjoy breakfast, as I left there at 04:45
Stayed 1 night in Sep 2022

10/10 Excellent

JOHN HENRY

Stayed 1 night in Sep 2022

10/10 Excellent

Khursheda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional stuff, cleanliness, amenities
Stayed 2 nights in Aug 2022

8/10 Good

ANDREAS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
I stayed on this hotel as part of a business trip. I found it hard to communicate in English sometimes. The pros are: It was close to my workplace, the industrial part of Tashkent. It has an amazing pool. Receptionists try really hard to fulfil whatever you ask. The cons are: They don't serve any kind of alcohol on this place. You are allowed to bring your own but not to drink it in public places. The food from the restaurant was reheated from the microwave sometimes and it was at least disgusting (it happens to be a chef as well and know when something is reheated). Due to the language barrier (the receptionist didn't speak/understand good English according to their manager's admission, although he seemed to speak and understand me very well when I talked to him) they didn't charge me for the transportation I was using during my whole stay, despite the fact that I mentioned all the days the places I had been during my stay, using their taxi driver. So, afterwards they called me asking me to transfer them money into a bank account, which is impossible.
Stayed 5 nights in Mar 2022

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Home away from home
If there was a better score to give than excellent I would. Every staff member seemed to have been trained to give exceptional service. We don't speak Uzbek or Russian and everyone from the receptionist to the food and beverage staff and servers to the GM and night staff (we arrived at 4am after a long flight from the US to Tashkent). They made us feel like we arrived at home een tho' we were far away from home. We would highly recommend anyone who is thinking about going to Tashkent to stay at the Simma Hotel. We returned home a couple of days ago but already miss the amazing people of Simma Hotel which created an image in our minds and hearts of the culture and incredible friendliness of Tashkent. We will definitely return to our 'Home away from Home'.
Stayed 9 nights in Feb 2022

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, delicious breakfast, clean modern homes. I’ll revisit again next time when I travel to Tashkent.
Stayed 2 nights in Dec 2021
Response from Shavkat Davlatov on 22 Jan 2022
Dear Amir, Thank you for your review and we look forward welcoming you in our hotel.

10/10 Excellent

Karim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Jawed, Afghanistan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the cleanliness of the rooms, the staff, and the waterpark. The food is also excellent, try their T-Bone steak.
Stayed 5 nights in Oct 2019

2/10 Terrible

Nasir

Stayed 1 night in Sep 2019

8/10 Good

Rico Carlo

Liked: Property conditions & facilities
Stayed 11 nights in Dec 2023

10/10 Excellent

Fevzi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Simma Hotel Spa & Waterpark on 25 Sep 2023
thanks for your review

4/10 Poor

TAKAAKI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設、スタッフの対応に関しては大変満足しましたが、ホテル側の事情で2泊中１泊ができず、別のホテルに泊まる必要があった（無料送迎もあり、紹介先ホテルは支払い不要で立派なホテルでした。）点が少し残念でした。 ホテルの空港への無料送迎もついており、また朝食も品数も多く豪華でした。総合的には非常によいホテルです。
Stayed 2 nights in Sep 2023
Response from Simma Hotel Spa & Waterpark on 18 Sep 2023
こんにちは、当ホテルでのご滞在を楽しんでいただけて大変嬉しく思います。次回のご来店を心よりお待ちしております。

10/10 Excellent

TAKAAKI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても過ごしやすい環境で、スタッフの対応もよく満足しました
Stayed 1 night in Sep 2023
Response from Simma Hotel Spa & Waterpark on 18 Sep 2023
こんにちは、当ホテルでのご滞在を楽しんでいただけて大変嬉しく思います。次回のご来店を心よりお待ちしております。

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the first visit there Tashkent. Clean and convient for everything. Fruit service was surprised. They picked up me and transport to the airport. Wish to visit there again!
Stayed 2 nights in Sep 2023
Response from Simma Hotel Spa & Waterpark on 10 Sep 2023
Thank you for your warm review, we are very glad that you enjoyed your stay at our hotel, we look forward to your next visit

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

Ali

Stayed 5 nights in Mar 2023