6/10 Aceptable
Aislinn B.
29 may. 2025
Beautiful house.
The property was a beautiful huge house with everything we needed. However, my family and I booked this house with intentions of having a family lunch celebrations for my 21st. We booked this property to be closer to other family members and to host the lunch (when I booked I put that in the description). The day before we were due to check in the host asked me how many visitors we planned to have over. We were honest and told her 10-15 (I am 1 of 6 children, 2 of my sisters have kids and partners and then add on all the kids partners, grandparents and aunty’s & uncles not hard to exceed 14ppl). The host then informed me we are not aloud more than 14ppl at the property at 1 time and her neighbours will inform her if we do and we would be kicked out. I asked what my rights were for a refund because she claimed that the listing states that before booking, it doesn’t. It states that the house sleeps 14, not that you cannot exceed that number at any time. So my family & I were left with nowhere to host our lunch that was in planning for months, as you can imagine how much expenses were put towards it me and my family were very upset and wanted to cancel the booking. We weren’t even aloud a partial refund, so we had to loose all of our money towards everything else we payed for and have lunch at the local pub instead. I get not wanting damage to the property and being scared of parties but the amount we paid for bond/ the house, we thought it was pretty silly.
Aislinn B.
Se hospedó 2 noches en mayo de 2025
