I booked this trip for my parents, as a birthday gift for my Dad's 60th. The staff was so cooperative and easy to work with to organize this for me. I am in the USA, so I was worried about hearing back from the property. But the hotel staff, especially Mr. Dilip Singh, were fantastic in constantly communicating with me regarding the booking. They personally emailed my Dad regarding the gift on his birthday and spoke with them many times before they reached Sasan. I highly recommend the hotel just based on the service!
Now to the resort. It is extremely well-maintained, beautifully designed and has everything within it. My parents had an excellent and relaxing stay there. They reached well before the check in time but they were still immediately shown to their room which gave them time to relax. The breakfast buffet was also amazing. All the pictures that I got from my parents said the same story, that the entire resort is sophisticated and beautiful.
This resort is on my to-do wishlist when I come to India!