2/10 Terrible
Marisa
Viajó con su familia y niños pequeños
18 feb. 2026
No le gustó: Limpieza, estado de la propiedad e instalaciones
The place was filthy! Whilst the bedding looked like it'd been changed, and fresh towels had been laid, nothing else had been cleaned. There was dog fur and hair all over the floors, the kitchen and all the plates/ cutlery were greasy, and the toilets hadn't even been flushed since they were last used!
We also arrived to a broken (low battery) fire alarm. We were staying with our baby. When we enquired about fixing it, we were told to take the battery out or ignore it, with a promise it'd be fixed the next day (not what you want in a 3 storey building). All the other fire alarms had been removed. When we went to look at the battery, we found the fire alarm was 2 years out of date. The battery/ fire alarm was never replaced int eh time we stayed there.
When these concerns were raised with cottages.com and the owner, neither accepted responsibility, nor provided any feedback or means of resolution. I hate leaving bad reviews, but since they're ignoring me on all other channels, hopefully this will spur them into some action.
Marisa
Se hospedó 2 noches en enero de 2026