8/10 Bueno
Helen S.
28 sept. 2025
Le gustó: Limpieza
The house was very comfortable, the position was fabulous however for the price charged the house is very dated with old tired furniture, poor layout with tripping hazards everywhere. There were many issues like handle on oven was broken, most of the outside lighting didn’t work, bifold doors were stiff and scraped on the bottom tracks, only one teatowel was supplied for two weeks and we were told to go to the store and buy more for ourselves. The extractor fan over the sunroom bbq plate did not work and the outdoor Bbq ignition switch did not work. Pool gate did not close automatically. Drains were blocked in the second bathroom ( we had to clear ourselves - lots of hair in them) While these issues were relatively minor we found to report them you had to email Made Comfy who are based in India and the process was very painful to get a response. I had to ring and email several times before I spoke to a representative who finally logged the issues and we did get some of them fixed but only two days before we left. The inconvenience caused by these issues did not match the price we paid for the accommodation. A local number could be provided to contact a maintenance team to deal with problems promptly. Apart from the above issues we did enjoy the house and our stay.
Helen S.
Se hospedó 14 noches en septiembre de 2025