Where do we start? The place was a shell of what was advertised. After seeing the managemant and cleaning fees literally doubled the price of the stay we debated getting a hotel instead, but this place seemed to check all the boxes: fireplace, hot tub, kitchen. The advertisement said the condo had a fireplace - it did not have a working fireplace (our "agreement" did have mention there was not fireplace - but I missed that, since the advertisement highlighted the fireplace - and the pictures showed one,. I've never had such a bait and switch before). The permanent, framed sign above the fireplace saying it was temporarily out of order was insulting. The hot tub was disgusting. It looked like something from the 70's. The deck where the hot tub was had been inundated by snow and half of it was blocked off. The walkways and staircases were closed due to snow and ice so you had to walk around the entire place to get to the hot tub. We actually had to do our own snow and ice removal. Did I mention the high mgmt fee? What are they providing? The kitchen was OK at best - old coil stove - are those even allowed in rentals? The instructions for check in and out were confusing and mostly wrong. To top things off, when we got home one day, the management company was parked in our (only) parking spot. We had to park in a loading zone. We left a note asking them to tell us when they left, but they didn't. And the laundry was shared with other units - we barely got to use it.