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Opiniones sobre Tru by Hilton Stuttgart, AR

2.5 out of 5
Tru by Hilton Stuttgart, AR
204 W 22nd Street, Stuttgart, AR

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 133 de 242 opiniones" "
Evaluación: 8 - Bueno. 80 de 242 opiniones" "
Evaluación: 6 - Aceptable. 22 de 242 opiniones" "
Evaluación: 4 - Mediocre. 4 de 242 opiniones" "
Evaluación: 2 - Terrible. 3 de 242 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

JEAN

Se hospedó 5 noches en marzo de 2022

10/10 Excelente

Charlene

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I like that the building was built to be high tech and energy efficient. I would have loved to have guest laundry however.
Se hospedó 3 noches en mayo de 2024
Respuesta de The TRU Staff el 27 may. 2024
Thank you for staying with us at the TRU. Please travel safely and we hope to see you again soon.

10/10 Excelente

Vicki, Calhoun

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
In the middle of nowhere. But it was perfect. The place was amazing. Staff was great. Breakfast was awesome. Really enjoyed our stay.
Se hospedó 1 noche en abril de 2024
Respuesta de The TRU Team el 10 abr. 2024
Thanks for staying with us. We hope to see you again soon. Please travel safely.

8/10 Bueno

Georgette

Viajó con su familia
Great employee
Se hospedó 1 noche en abril de 2024
Respuesta de The TRU Team el 5 abr. 2024
Thanks for staying with us. Have a great weekend.

6/10 Aceptable

Harvie

Viajó con su familia
No le gustó: Servicios
Was not impressed for the price, in a town that has absolutely no attractions or anyway to spend your time.
Se hospedó 1 noche en marzo de 2024
Respuesta de The TRU Team el 1 abr. 2024
Thanks for staying with us. We love our community, and we are proud we can offer a place for guests to stay.

2/10 Terrible

Jeremy, Dayton

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The property is fine..we've stayed here many times. This time however, they refused early check-in with no explanation.
Se hospedó 1 noche en marzo de 2024
Respuesta de The TRU Team el 15 mar. 2024
We cannot guarantee an early check in every time you stay. Early check ins are based on occupancy and availability. Hilton Honor guests are given the option for early check in first so please book direct and not through a 3rd party channel.

10/10 Excelente

shannon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was great! Very clean hotel.
Se hospedó 1 noche en febrero de 2024
Respuesta de TRU Team el 1 mar. 2024
Thanks for staying with us. Please travel safely and we hope to see you again soon.

10/10 Excelente

Ron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de The TRU Team el 5 feb. 2024
Thanks for saying at the TRU by Hilton. We hope to see you again soon. Please travel safely.

10/10 Excelente

Debi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de The TRU Team el 5 feb. 2024
Thanks for saying at the TRU by Hilton. We hope to see you again soon. Please travel safely.

10/10 Excelente

Lakedia

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Servicios
I really enjoyed my 2 day stay and breakfast was great each morning. I almost hated to leave. But it’s a property I definitely recommend.
Se hospedó 2 noches en enero de 2024
Respuesta de GM el 19 ene. 2024
Thanks, Lakedia, for the being the best part of Hilton. We are glad to hear that you enjoyed your stay, and we look forward to hosting you again real soon.

8/10 Bueno

Kim

Le gustó: Limpieza
Se hospedó 1 noche en enero de 2024
Respuesta de GM el 19 ene. 2024
Thanks for your stay. Looking forward to hosting you all again soon.

10/10 Excelente

Thomas

Se hospedó 1 noche en enero de 2024
Respuesta de GM el 19 ene. 2024
Thanks for your stay. Looking forward to hosting you again soon.

8/10 Bueno

Mark

X
Se hospedó 1 noche en enero de 2024
Respuesta de GM el 19 ene. 2024
Thanks for your stay. Looking forward to hosting you again soon.

10/10 Excelente

Tina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good Value and Super Clean!
Super clean rooms, very functional and a good deal for the money! Staff was pleasant and helpful. The only improvement needed was to fix back door entrance that never worked with the key which caused issues.
Se hospedó 1 noche en enero de 2024
Respuesta de GM el 19 ene. 2024
Thanks for your stay. Looking forward to hosting you again soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
BEYOND better than I expected
Everything was lovely from the front desk clerk to checking out. She was beyond courteous, friendly, helpful, and professional
Se hospedó 1 noche en enero de 2024
Respuesta de GM el 19 ene. 2024
Thanks for your stay. Looking forward to hosting you again soon.

10/10 Excelente

Jeremy, Dayton

Se hospedó 3 noches en diciembre de 2023
Respuesta de GM el 19 ene. 2024
Thanks for your stay. Looking forward to hosting you again soon.

10/10 Excelente

John

Le gustó: Personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de The TRU Team el 15 dic. 2023
Thank you for staying with us. We hope you have a great holiday season. We hope to see you again soon.

10/10 Excelente

tracy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de The TRU Team el 12 dic. 2023
Thanks for staying with us. We hope to see you again soon. Merry Christmas.

10/10 Excelente

Joseph

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No issues really. Everything went well. Couldn't check in any earlier but the room was very clean
Se hospedó 2 noches en octubre de 2023
Respuesta de The TRU Staff el 25 oct. 2023
Thanks for staying with us. We hope you have a great week.

10/10 Excelente

Edward

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a nice quiet place to spend the night.
Se hospedó 1 noche en octubre de 2023
Respuesta de The TRU Team el 23 oct. 2023
We are glad you enjoyed your stay. Have a great week!

8/10 Bueno

Kelly N Billy

Viajó con su familia
Y
Se hospedó 1 noche en octubre de 2023
Respuesta de The TRU Staff el 31 oct. 2023
Thanks for staying with us. Please travel safely!

6/10 Aceptable

Craig

Se hospedó 1 noche en octubre de 2023
Respuesta de Kari M el 11 oct. 2023
Thanks for staying with us. Please travel safely.

6/10 Aceptable

William

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Very good facility. Our problem was that it had no microwave or a relaxing easy chair. Also, the room was very small and had no closet. The cost per night was higher than other local advertised motels that provided more amenities and a lower cost.
Se hospedó 1 noche en septiembre de 2023
Respuesta de The TRU Staff el 26 sept. 2023
Thanks for staying with us. We appreciate your feedback. Have a great week.

8/10 Bueno

shannon, little rock

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were nice. Check in and out was quick and efficient.
Se hospedó 1 noche en septiembre de 2023
Respuesta de TRU Team el 11 sept. 2023
Thank you for staying with us. We hope to see you again soon. Please travel safely.

8/10 Bueno

Steven

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Class reunion weekend
The check in was slow because it was a third party reservation and the next day the hotel did not show that we had checked in. They asked me to come to the front desk to complete our reservation process. Our room was clean but no closet or any place to put anything away. No microwave and only a small refrigerator without a freezer. Complimentary breakfast was better than most.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kari M el 5 sept. 2023
Thanks for staying with us. We apologize for any issues with check in. We will work hard to do better for our guests.

8/10 Bueno

christi

Viajó con su familia
Le gustó: Personal y atención
Everyone was very kind and helpful. Carpets in halls are stained and there is no outdoor seating. Rooms were clean and beds comfortable
Se hospedó 1 noche en agosto de 2023
Respuesta de Kari M el 14 ago. 2023
Thanks for staying with us. Our carpets are being cleaned today:) End of summer cleaning time!

10/10 Excelente

John

Se hospedó 1 noche en agosto de 2023
Respuesta de The TRU Staff el 28 ago. 2023
Thanks for staying with us. We hope to see you again soon.

6/10 Aceptable

Jeremy, Dayton

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I’ve stayed here many times over the past few years visiting family. The property is slowly showing it’s age. In my most recent visit, carpets in the halls were badly stained and the shower had a lot of mold in it.
Se hospedó 2 noches en julio de 2023
Respuesta de Kari M el 31 jul. 2023
All hotels show wear and tear especially after 7 years. We start our remodel soon and we are very excited to show our guests the updates. Thanks for staying with us and we hope to see you again soon.

10/10 Excelente

Curt

Se hospedó 1 noche en julio de 2023
Respuesta de The TRU Staff el 28 ago. 2023
Thanks for staying with us. We hope to see you again soon.

10/10 Excelente

Rochell

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great Convenience to everything, PERFECT Location
Se hospedó 2 noches en junio de 2023
Respuesta de Kari M el 29 jun. 2023
Thank you so much for staying with us. We hope you have a great summer and return to see us soon. Happy 4th of July!

10/10 Excelente

Tessie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The facility was clean and the receptionist were so friendly and accommodating.
Se hospedó 1 noche en junio de 2023
Respuesta de Kari M el 29 jun. 2023
Thank you so much for staying with us. We hope you have a great summer and return to see us soon. Happy 4th!

10/10 Excelente

Terrell

Se hospedó 1 noche en junio de 2023
Respuesta de Kari M el 29 jun. 2023
Thank you so much for staying with us. We hope you have a great summer and return to see us soon. Happy 4th!

10/10 Excelente

Frank

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was the kindness that did it for me I love southern hospitality
Se hospedó 1 noche en junio de 2023
Respuesta de Kari M el 25 jun. 2023
We love to deliver southern hospitality. Thank you so much for staying we us and we hope to see you again soon.

10/10 Excelente

John

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Always enjoy staying here as it’s consistently very clean & service is very courteous & friendly.
Se hospedó 1 noche en junio de 2023
Respuesta de Kari M el 22 jun. 2023
Thank you so much for your kind words. We love our hometown hotel. Please travel safely!

8/10 Bueno

Yasmina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en junio de 2023
Respuesta de Kari M el 21 jun. 2023
Thanks for staying with us. We hope to see you again soon. Have a great Summer!

8/10 Bueno

Christopher

Se hospedó 2 noches en junio de 2023
Respuesta de Kari M el 20 jun. 2023
Thank you for staying with us. We hope to see you again soon.

8/10 Bueno

WILLIAM, Monroe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Kari M el 20 jun. 2023
Thank you for staying with us. We hope to see you again soon.

10/10 Excelente

Shaledra

Viajó por negocios
Le gustó: Limpieza, personal y atención
Enjoyed my stay..staff was nice and room was clean.
Se hospedó 2 noches en junio de 2023
Respuesta de Kari M el 13 jun. 2023
We are glad you enjoyed your stay. We hope to see you again soon.

10/10 Excelente

Mark

Se hospedó 1 noche en junio de 2023
Respuesta de Kari M el 31 jul. 2023
Thanks for staying with us Mark.

10/10 Excelente

Jason

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome place. My first stay was amazing! Will be back!!
Se hospedó 3 noches en mayo de 2023
Respuesta de Kari M el 4 jun. 2023
Thank you so much for the compliment. We enjoyed having you as a guest and we hope to see you again soon. Have a great Summer!

10/10 Excelente

Rachel

Se hospedó 2 noches en mayo de 2023
Respuesta de Kari M el 30 may. 2023
Thank you for staying with us Rachel. We hope you have a safe trip home. Have a great Summer!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de Kari M el 29 may. 2023
Thanks for staying with us. Happy Memorial Day! Please travel safely!

10/10 Excelente

rick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tru was an excellent experience.
Se hospedó 1 noche en mayo de 2023
Respuesta de Kari M el 29 may. 2023
Thanks for staying with us. Happy Memorial Day! Please travel safely!

10/10 Excelente

William

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de Kari M el 16 may. 2023
Thank you for staying with us. We hope you have a great Summer! Please travel safely!

6/10 Aceptable

Thomas

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 2 noches en abril de 2023
Respuesta de Kari M el 16 may. 2023
Thank you for staying with us. We hope you have a great Summer! Please travel safely!

10/10 Excelente

Gabriele

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly service,clean room, decent breakfast
Se hospedó 1 noche en febrero de 2023
Respuesta de Kari M el 16 may. 2023
Thank you for staying with us. We hope you have a great Summer! Please travel safely!

10/10 Excelente

SEAN, OLIVE BRANCH

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Digital key checkin was great
Se hospedó 1 noche en abril de 2023
Respuesta de tru by hilton el 3 abr. 2023
We are glad to hear that you enjoyed our digital key feature. We look forward to hosting you again soon.

10/10 Excelente

Ryan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2023
Respuesta de Kari M el 27 mar. 2023
Thank you so much for staying with us. We hope to see you again soon. Please travel safely!

8/10 Bueno

Emily

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good stay!
Our stay was great! I was met by friendly staff when checking in, and the process was quick and efficient. The room was cleaned pretty well, although I do feel the bathroom could use a good, deep clean. There was a little mildew in the lower corners of the shower (in the grout) that needs addressing, and the glass door of the shower stall needs to be descaled. Otherwise, everything was very neat and clean!
Se hospedó 1 noche en marzo de 2023
Respuesta de Kari M el 27 mar. 2023
We appreciate your feedback. We will pass on to our housekeeping team. Your feedback will help us improve! Thank you for staying with us. We hope to see you again soon.

10/10 Excelente

Cathy

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023
Respuesta de Kari M el 27 mar. 2023
Thank you Cathy. Please travel safely. We hope to see you again soon.