4/10 Mediocre
Dawn W.
29 jul. 2023
Terrible experience
In general, this property is not terrible. There are some qualities about the interior that are surprising - holes in the wall, fruit fly infestation, missing toilet seats, patched walls that weren't painted over. The listing is accurate in terms of amenitites and everything, however.
My experience working with the property management company, however, was terrible and I don't recommend anyone book this property.
Since the character count is limited on this review, I will summarize.
- I received repeated calls prior to my arrival insisting that I give them my exact arrival time. This seemed so strange to me and they would not tell me why it was necessary to tell them that information as long as it was after the check in time.
- During my stay, I received requests to enter the property every single day for a different reason. As a single woman staying alone, I repeatedly asked them to wait until I left (I was only booked for 4 days). I spent more time than I should have had to arguing with them about why I did not feel safe with strangers entering the property while I was there alone. It got so bad that the third day I told them I was checking out. They had insisted that if I didn't let them in to change the battery in the lock that I would not be guaranteed entry into the property. I rented it so I could work while my son attended a camp and not being able to access the property was unacceptable so I told them I would check out the following day.
Dawn W.
Se hospedó 4 noches en julio de 2023