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Opiniones sobre Ettington Park Hotel

4 out of 5
Ettington Park Hotel
Alderminster, Stratford-upon-Avon, England

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 318 de 485 opiniones" "
Evaluación: 8 - Bueno. 120 de 485 opiniones" "
Evaluación: 6 - Aceptable. 29 de 485 opiniones" "
Evaluación: 4 - Mediocre. 11 de 485 opiniones" "
Evaluación: 2 - Terrible. 7 de 485 opiniones" "

9,2/10

Limpieza

9,4/10

Personal y atención

9,2/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Espectacular hotel, muy amables y profesionales, una ambiente muy campestre y moderno al mismo tiempo. Repetiría sin duda.
Se hospedó 3 noches en mayo de 2019
Respuesta de General Manager el 23 may. 2019
Muchas gracias por su evaluación, realmente apreciamos sus comentarios y nos complace que haya disfrutado de su estadía con nosotros; el equipo estará muy contento de ver sus comentarios con respecto a Cliff.

10/10 Excelente

Gavin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Encantador
Es un hotel realmente increíble. Tiene mucha magia en su interior y el servicio es excelente. Volveremos a ese hotel.
Se hospedó 1 noche en agosto de 2018
Respuesta de Janet el 4 sept. 2018
We look forward to welcoming you back to Ettington in the future

10/10 Excelente

MONICA MA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Respuesta de Janet el 9 abr. 2018
Thank you for your review - We hope we have the opportunity of welcoming you back to the hotel in the near future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel in an old palace, surrounded by beautiful park.

10/10 Excelente

Christian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Janet el 2 abr. 2024
Thank you for your wonderful review, we are so pleased you enjoyed your stay with us. We hope we have the pleasure of welcoming back soon.

10/10 Excelente

Patricia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were extremely helpful but not fussing around me (which I dislike). Everything was just perfect.
Se hospedó 3 noches en marzo de 2024
Respuesta de Janet el 22 mar. 2024
Thank you so much for your review - we are so pleased that you enjoyed your stay with us and we hope we have the pleasure of welcoming you back soon.

10/10 Excelente

Stefan, Cambridge

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Janet el 19 feb. 2024
Thank you for your great review - We are so pleased you had a great stay with us and scored us 5 out of 5.

10/10 Excelente

Adam R.

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful building & ideal surroundings
Se hospedó 2 noches en febrero de 2024
Respuesta de Janet el 16 feb. 2024
Thank you so much for your lovely review - we are so pleased you had a lovely stay with us and we hope we can welcome you back in the near furture

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Food great, room clean and comfortable. Staff very good. Had a wonderful time, really enjoyed our stay
Se hospedó 2 noches en febrero de 2024
Respuesta de Janet el 9 feb. 2024
Thank you so much for your lovely review - We are so pleased that you enjoyed your stay with us and we hope to welcome back to the hotel in the near future

10/10 Excelente

Loraine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ettington Park Hotel - TOTALLY AMAZING
As usual an amazing stay at the Ettington. This is our second mini break here and we will definitely be returning again. It’s like visiting an old friend. All the staff are amazing and do friendly. Nothing is too much trouble. Amazing rooms looking out over the magnificent grounds . Beautiful architecture throughout the amazing building with outstanding feature pieces. It’s lovely to be able to relax in our room and have a delicious breakfast brought to you. Angela and Becky were amazing catering to our every requirement. Tracey helped make the amazing bees knees cocktails which I highly recommend and we were able to relax in the lounge after a long day sightseeing around the various quaint villages and shops. Georgia and Patricia in reception were extremely helpful and professional. The Consierge Flat was always so pleasant even when working late into the night , he always had time to chat and had was extremely friendly. Jai in the breakfast room always had a great sense of humour. A stay at the Ettington isn’t complete until you have used their spotlessly clean swimming pool and used the spa. Tasha the beauty therapist is so professional and I can highly recommend the facial and massage. The best I’ve had. I cannot fault the hotel and their facilities. The staff are all totally amazing and so friendly. I cannot recommend this hotel high enough. We will be returning again soon for our third stay.
Se hospedó 3 noches en enero de 2024
Respuesta de Janet el 21 ene. 2024
Thank you so much for your wonderful review - we are so pleased that you had an amazing stay with us. We have copied the above and sent it out to all the staff to say thank you. We look forward to welcoming you back to Ettington later in the year.

10/10 Excelente

Linda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Staff extremely friendly and helpful. Wonderful historic building. Great stay.
Se hospedó 1 noche en enero de 2024
Respuesta de Janet el 9 ene. 2024
Thank you for your lovely review, we are so pleased you had a lovely stay. We hope to welcome you back in the near future.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I beautiful 24 hour retreat
Se hospedó 1 noche en diciembre de 2023
Respuesta de Janet el 2 ene. 2024
We are so pleased that you enjoyed your retreat with us and had a well earned rest.We hope to welcome you back in 2024

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A great stay, brilliant service
The service was second to none. A lovely experience in a beautiful setting
Se hospedó 1 noche en octubre de 2023
Respuesta de Janet el 12 oct. 2023
Thank you for your wonderful 10 out of 10 score and lovely comments - we are thrilled that you enjoyed your stay with us.

10/10 Excelente

Jane

Se hospedó 2 noches en octubre de 2023
Respuesta de Janet el 12 oct. 2023
Thank you for your wonderful 10 out of 10 score - we are trilled that you enjoyed your stay with us

10/10 Excelente

Sarah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Janet el 4 sept. 2023
Thank you for your wonderful review, we are so pleased you enjoyed your stay with us. We hope we have the opportunity of welcoming you back soon

10/10 Excelente

Kathy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very friendly and knowledgeable. The grounds were beautiful. Easy to get to with car.
Se hospedó 4 noches en agosto de 2023
Respuesta de Janet el 17 ago. 2023
Thank you for your lovely review and comments, we hope we have the opportunity of welcoming back to Ettington Park in the near future.

10/10 Excelente

afshin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Magnificent property, straight out of a fairy tale! Beautiful landscape! Top notch rooms and amenities! Amazing staff! Excellent dining, try the Plant based burger, the best I've ever had! Excellent breakfast! Will definitely return.
Respuesta de Janet el 9 ago. 2023
Thank you so much for your lovely comments, we are so pleased you enjoyed your stay and the food. We look forward to your return visit.Many thanks

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome property! Great service, great room, the restaurant is truly wonderful and dinner was sublime. The grounds are gorgeous and every moment was worth it!
Se hospedó 2 noches en julio de 2023
Respuesta de Janet el 2 ago. 2023
Thank you so much for your lovely review, we are so pleased that you had a wonderful stay. We hope to welcome you back soon

10/10 Excelente

Ana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful!!! Staff and service, food was incredible! Would stay here again for longer if in the UK again.
Respuesta de Janet el 28 jul. 2023
Thank you for your lovely feedback & score. We hope to welcome you back, when you are next visiting the UK

10/10 Excelente

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de Janet el 11 jul. 2023
Thank you for your review - we are so pleased that you enjoyed your time with us

10/10 Excelente

Simon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en junio de 2023
Respuesta de Janet el 18 jun. 2023
Thankyou so much for your review, we are so pleased you enjoyed your stay with us, we hope we have the opportunity of welcoming back to stay in the future.

10/10 Excelente

Pat

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2023
Respuesta de Janet el 18 jun. 2023
Thank you for your scoring us 10 out of 10 - we are so pleased you enjoyed your stay with us and we hope we have the opportunity of welcoming you back in the near future to Ettington Park Hotel

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic staff
We stayed for 2 nights and overall the stay was excellent. The food was good but what really made this trip special were the staff. Without exception the whole team were professional, engaging and fun. We will certainly be going back again. This was our 5th time in the hotel and the best.
Se hospedó 2 noches en marzo de 2023
Respuesta de Janet el 4 abr. 2023
Thank you for your lovely review - we are so pleased that you had a wonderful stay and we look forward to welcoming you back for the 6th time in the near future

10/10 Excelente

Vishnu

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wow what a perfect stay
Enjoyed the stay with my office staffs and myself. Met really good people too from similar businesses.
Se hospedó 5 noches en febrero de 2023
Respuesta de Janet el 6 mar. 2023
Thank you for your lovely review, we are so pleased that you had a good stay.we hope to welcome you back to Ettington Park in the near future.

10/10 Excelente

STUART

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Incredible hotel.
Overall an Incredible hotel and great experience. Definitely worth staying here for a relaxing stay.
Se hospedó 2 noches en noviembre de 2022
Respuesta de Janet el 28 nov. 2022
Thank you for your lovely feedback, I hope we have the pleasure of welcoming you back soon.

10/10 Excelente

Gisele

Se hospedó 1 noche en agosto de 2022
Respuesta de Janet el 2 sept. 2022
Thank you for your review - We are so pleased you enjoyed your stay with us.

4/10 Mediocre

Jane

Se hospedó 2 noches en agosto de 2022
Respuesta de Janet el 27 ago. 2022
Good Morning - We are disappointed to learn you did not have a good stay with us - May we ask for more details please, unless you have already discussed the issues with the hotel already.

10/10 Excelente

Katsuhiro

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ここの宿泊を検討されている方は予約することをおすすめします。英国重要文化財指定のホテルに宿泊し、のどかで静かな滞在ができます。一泊だったのがもったいない気持ちです。 ただ、周囲には街がありませんので車でのアクセスが必須になります。Laundryがあるかのような記載がありますが、おそらく存在しません。 朝食会場は素敵なところでした。建物全体が歴史的で素晴らしいところです。
Se hospedó 1 noche en agosto de 2022
Respuesta de Janet el 25 ago. 2022
Thank you for your lovely review, we are pleased you had a pleasant stay with us.

10/10 Excelente

Conor, Wembley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful uniwue property with immaculate groubds and friendly staff willing to go the extra mile.
Se hospedó 2 noches en agosto de 2022
Respuesta de Janet el 25 ago. 2022
Thank you for your review - we are so pleased to hear you had a pleasant stay. We hope we can welcome you back in the near future.

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Idyllic setting
Idyllic setting we revisited after 26 years . After all this time standards were still excellent & staff knowleadgeable . Lots of extra little touches and the concierge Damon is such a lovely gentleman . He’s been there 18 years so says it all really
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Barry

Se hospedó 2 noches en junio de 2022
Respuesta de Janet el 21 jun. 2022
Thank you for your review - We hope we have the pleasure of welcoming you back to Ettington Park in the near future.

10/10 Excelente

Gary

Se hospedó 1 noche en mayo de 2022
Respuesta de Janet el 28 may. 2022
Thank you so much for your wonderful review scoring. We hope we have the pleasure of welcoming back to Ettington in the near future.

10/10 Excelente

Scott

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic hotel. Lovely staff, great food and excellent facilities.
Se hospedó 1 noche en mayo de 2022
Respuesta de Janet el 20 may. 2022
Thank you so much for your wonderful feedback - we are so pleased you had a lovely stay with us. We very much look forward to welcoming you back to Ettington in the near future.

4/10 Mediocre

Giacomo

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios
Stunning building and garden. Food was appalling rooms and interior old and tiered. most things on the menu out of stock. Staff friendly.
Se hospedó 1 noche en mayo de 2022
Respuesta de Janet el 10 may. 2022
Thank you for your review - i am so sorry to hear that you did not enjoy your meal and that some items were not in stock. I have feed this back to the operations team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Warm welcome
Friendly and professional staff gave us such a warm welcome. Our room in the New Wing was spacious with extremely comfortable bed and high quality bed linen. The swimming pool was a highlight especially as we had it almost to ourselves. The hotel building is stunning and the grounds extensive. With its Victorian Gothic style, it's not hard to believe the stories of ghosts at the property.
Se hospedó 2 noches en marzo de 2022
Respuesta de Janet el 11 mar. 2022
Good morning Thank you so much for your lovely comments and review. We are so pleased you enjoyed your stay and hope we have the pleasure of welcoming you back to Ettington Park Hotel in the near future.

8/10 Bueno

Ken

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2022
Respuesta de Janet el 22 feb. 2022
Thank you for your positive score - we hope we have the pleasure of welcoming you back to Ettington Park

10/10 Excelente

Rachel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely staff great friendly atmosphere
Se hospedó 1 noche en enero de 2022
Respuesta de Janet el 4 feb. 2022
Thank you for your comments and review - We hope we have the pleasure of welcoming you back to Ettington soon

10/10 Excelente

Sam

Se hospedó 2 noches en diciembre de 2021
Respuesta de Janet el 28 dic. 2021
Thank you for your high review. We hope we have the pleasure of welcoming you back in 2022

10/10 Excelente

edward, BRENHAM

Viajó con su pareja, Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful hotel! Wonderful staff!! We have stayed here often!!
Se hospedó 1 noche en diciembre de 2021
Respuesta de Janet el 28 dic. 2021
Thank you for your lovely comments. We hope we have the pleasure of welcoming you back in 2022

6/10 Aceptable

Yatin

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Lovely hotel in beautiful surroundings. Rooms were lovely too and upgraded to a modern standard with air conditioning. Only downside was that the table service was not up to a restaurant standard. They looked understaffed and struggling to cope. Food was good but access to it was a challenge. Waited 30 mins to be served for an afternoon tea and finally gave up and left as they hadn’t even managed to take a drinks order from us. Shame otherwise what would have been a fantastic stay.
Se hospedó 4 noches en agosto de 2021

10/10 Excelente

Nicholas

Se hospedó 2 noches en agosto de 2021

10/10 Excelente

Judith

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The website doesn't do justice to this magnificent hotel. The extensive grounds are immaculately maintained, the guest rooms, swimming pool and reception rooms are beautifully designed and maintained. Our reception couldn't have been more welcoming.
Se hospedó 1 noche en agosto de 2021
Respuesta de Janet el 18 ago. 2021
Thank you so much for your lovely review - we hope we have the pleasure of welcoming you back soon to Ettington Park Hotel

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent place to stay
Wonderful stay at Ettington Park. The hotel itself and its grounds are stunning and the service was fantastic.
Se hospedó 1 noche en julio de 2021
Respuesta de Janet el 2 ago. 2021
Thank you for your lovely comments - I hope we have the pleasure of welcoming back to Ettington Park soon

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en junio de 2021
Respuesta de Janet el 2 ago. 2021
Thank you for your Review

2/10 Terrible

Gavin

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Poor beyond belief
The building and surroundings was amazing, let down by the room condition, and hygiene There was dust everywhere, not just onntop of picture frames, mirrors etc, but on glass shelfs where tea making facilities are. No extra pillows and the ones we was given are awful, couldnt sleep. When i woke up and made my wife a cup of tea, she threw up , baring in mind shes 11 weeks pregnant !!!!!!! We foumd the milk provided was out of date by 3 days !! Absolutely livid !
Se hospedó 1 noche en octubre de 2020
Respuesta de Operations Manager el 4 oct. 2020
"Dear Gavin Firstly thank you for your recent stay with Ettington Park and the time taken to let us know your feedback. please accept my very sincere apologies for the issues which you encountered during your stay. I have personally taken up the issues you mention with our housekeeping team regarding the dust levels and milk in the fridge, and please accept my apologies and assurances that we have now put in processes which will prevent these issues for occurring for any other guest. These were unacceptable lapses in our usual levels of excellence and the standards of cleanliness and accommodation of which we are so proud. We do carry a range of different pillow types, and had you only spoken to us during your stay, we would gladly have arranged for extra or alternative pillows to be brought to you, to have made you more comfortable. I do hope that we can welcome you at Ettington again, and that we can show you the usual standards of excellence, which we are so proud to offer our guests. Many thanks Mike Blake Operations Manager"

6/10 Aceptable

Chris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good service/rooms - food not up to same standard
The hotel and service is very good, but the food was disappointing. The dinner desert menu was very uninspired and the melon and mint desert tasted like Just like night nurse. Horrid!
Se hospedó 1 noche en septiembre de 2020
Respuesta de Mike Black - Operations Manager el 27 sept. 2020
Dear Chris Thank you for your recent visit and we really appreciate your feedback. I have passed your comments on to our Head Chef, who is just revising our menu at the moment, and I'm sure with our new autumn menu, you will be able to find something to inspire you. I am glad you enjoyed your stay with us otherwise, and thank you for your kind words regarding our hotel itself, and the service you received. I genuinely hope that we can welcome you back soon.

10/10 Excelente

M

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2020
Respuesta de Janet el 30 sept. 2020
Thank you for your Post stay Review - we are so pleased you had a lovely stay with us. We look forward to welcoming you back in the future.

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
First stay since Covid-19 outbreak
This was our 3rd visit to Ettington and the 1st visit since hotels reopened following the Covid-19 outbreak and we were not disappointed. The hotel only had 7 rooms occupied during our stay and so evening dinner lacked a bit of atmosphere, purely because of the low number of guests (maybe turning the background music up a notch might have helped here). The hotel obviously has to operate to social distancing regulations and did so in a very professional, friendly and accomodating way. We received a very warm welcome when we arrived and a fond farewell when we left and everything in between couldn't have been better. The food was excellent, the service was 1st class as always, thanks to Christina and Jordan who couldn't do enough for us. We're already looking forward to our next visit.
Se hospedó 2 noches en julio de 2020
Respuesta de Janet el 18 ago. 2020
Thank you so much for your feedback - Christina and Jordan will be sent this lovely feedback as well. We look forward to welcoming you back to Ettington Park and am so happy to see you have already booked in with us. Best wishes

8/10 Bueno

C

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A hotel with character
Pleasant location with helpful staff and good food. An old house with lots of interesting features just a few miles outside Stratford upon Avon. Well worth a visit.
Se hospedó 3 noches en marzo de 2020
Respuesta de Janet el 20 mar. 2020
Thank you for your lovely review - We look forward to welcoming you back to Ettington in the near future

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en marzo de 2020
Respuesta de Janet el 20 mar. 2020
Thank you for your review