The Sea Breeze grounds are well kept. The pool and spa were not too crowded. The unit could have been cleaner. The utensil drawers were full of crumbs, dried food in coffee cups, bowls, etc. Led us to not trust the cleanliness of the dishes therefore we washed everything. Both bedspreads had chocolate or something on them. Obviously not changed out after each guest stay which is disturbing. The mattresses were ALL very uncomfortable. One nearest the porch squeaked and the springs could be felt coming through. For the cost, these basic amenities should be kept up. The bathroom shower tile in the master didn't look very clean. Again, I had to clean it before use. The cleaning staff needs to do more than surface clean. Due to the additional charge if the dishes aren't in the dishwaser upon departure, I believe guests put the dirty dishes back in the cabinet so they don't have to be bothered. The checkout time is a little early. There is one elevator for the entire building. It broke around 6:30 pm on our last night. This was not considered "Urgent" . The maintenance man arrived at 8:00 and put the call into the elevator company first thing. This is an unacceptable practice. It took less than 30 minutes for the elevator to be repaired at 10:30 the following morning. The owners/managment companies should have a better plan in place other than putting in a work order for the next day. This should have been treated as an emergency and pay the after hours charge. That is the cost of doing business. Elderly people were stranded and not able to reach their rooms, leave their rooms etc. Also, there wasn't any solid plan for those of us required to checkout at 10:00 with heavy items to bring down from the 7th floor. The representatives of the management companies need to have a plan for instances when the elevator is broken. Guests pay too much money to have to walk seven flights of stairs on checkout day.