Overall the house was cute and had a nice layout for a family. The neighborhood was quiet except for the traffic noise from I95 (very close by).
However, with that being said, we felt the house was quickly listed without necessary preparations being done prior to renting. We pulled up and noticed immediately the yard had not been maintained for quite awhile. Weeds were throughout the yard and some were a foot high, many were prickly. This was particularly bothersome as we paid a pet fee to bring our small dog.
There were many other oversights in the home, including but not limited to, a dormant insect nest on the inside of the doorwall, garage was a mess, only 3 drinking glasses for a home that sleeps 6, no baking sheets, limited pots in the kitchen, no kitchen towels, no rugs or welcome mats by the garage or back door, listing includes a grill but no grilling utensils, etc. The kitchen has a dishwasher but the little door that closes on the soap was missing and the oven glass door was very dirty.
There was also no instruction / welcome binder upon arrival. My husband and I agreed the home has good potential as a vacation rental but it is just not there yet.
We did report this to the management company the day after our arrival. She did try to rectify a few of the concerns (instacart delivery arrived in a couple of hours) and also had lawn care company come out next day. She also mentioned a small refund which we have not received yet & it’s two weeks later.