6/10 Aceptable
Carolyn B., Phoenix, AZ
15 jul. 2025
While there were some nice things about this house, I would not stay here again. The backyard is lovely and we ate breakfast on the patio every morning and grilled one night which was great. The kitchen is as photographed and very cute. For the following reasons, I would not rent this place again:1. Beds and pillows were lumpy.2. Bug screen missing in one bedroom so the door could not be kept open at night and the room was very hot; reminder there is no AC which would be fine if each bedroom had a window or door with a bug screen. 3. Shower heads are positioned upper chest height (I'm 5'5") in both showers so you have to limbo bend to wash your hair.4. We had a mouse issue which was not resolved well. The mouse hid in the owner's closet and when the management team came the next day to resolve the issue, it was found that the owner did not leave a key to the closet where the mouse was hiding. The management team placed a trap beneath the door of the closet and then we placed a blanket over the trap. Based on the odor the next day, I would assume the mouse died in the closet but we had to deal w the odor bc there was no key to open the closet. I reached out to VRBO but they asked me to take a photo or video of the mouse and as it was 11pm I preferred not to wait up to video a mouse; VRBO was not able to help. It would have been nice to get a refund on one night we lost sleep to take care of the mouse but nothing was offered.
Carolyn B.
Se hospedó 5 noches en julio de 2025