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Opiniones sobre Hilton Vacation Club Royal Palm St. Maarten

3.5 out of 5
Hilton Vacation Club Royal Palm St. Maarten
115 Welfare Road, Simpson Bay

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 590 de 1001 opiniones" "
Evaluación: 8 - Bueno. 307 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 60 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 20 de 1001 opiniones" "
Evaluación: 2 - Terrible. 24 de 1001 opiniones" "

9,2/10

Limpieza

8,8/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Jean Michael

Se hospedó 2 noches en septiembre de 2021
Respuesta de Royal Palm Team el 30 sept. 2021
We are saddened to hear you didn't enjoy your time with us. Your rating has been shared with the team. We can only hope you will give us another opportunity to make it right. #stayvacationed

10/10 Excelente

R-FRANCOIS

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente estancia
Para nosotros es el mejor hotel de la zona

8/10 Bueno

Ariel

Le gustó: Limpieza, comodidad de la habitación
hotel comodo y limpio
muy bien

6/10 Aceptable

ARIEL

Le gustó: Limpieza, comodidad de la habitación
linda vista
estancia de una sola noche impide hace mas comentarios pero fue una experiencia positiva

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Las instalaciones comunes piscina y área social un poco sencillas

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel
Excelente hotel... Las críticas malas no tienen sentido no son acordes... El cuarto es enorme la piscina un poco chica pero perfecto la playa es muy linda y tranquila el personal más amable imposible... Lo recomiendo un millon de veces. Cuarto para 6 personas muy cómodos

10/10 Excelente

Ileana G, cordoba

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
great
Excelente para familias grandes. Habitacion muy grande y comodas

10/10 Excelente

CS, Venezuela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Habitaciones espaciosas, Espectacular vista al mar
Buen lugar para descansar y distraerse en familia, buena piscina y playa, buen servicio, buena atención, el Wi-Fi requiere mejora.

8/10 Bueno

Jesus A, Ciudad Ojeda, Vzla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exelente ubicacion
El hotel esta muy bien ubicado tanto para divercion como par salir a desgustar la comida tipica de la isla, por otro lado es limpio, el personal es muy atento y amable. Lo recomiendo.

8/10 Bueno

Irina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall great stay beach wondering. Only complaint is the cleaning services only twice in 19 days and water pressure horrible
Se hospedó 10 noches en abril de 2024

10/10 Excelente

Ashley

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff at front desk were so helpful, anything we needed we got. Definitely would stay again if possible
Se hospedó 5 noches en abril de 2024
Respuesta de Hilton Grand Vacations Club a Royal Palm el 24 abr. 2024
We appreciate your feedback and happy to hear that you enjoyed your stay. We hope to welcome you back again in the near future.

10/10 Excelente

Suresh

The rooms were beautiful, the beach view,the pool and also the reception was superb.
Se hospedó 1 noche en abril de 2024
Respuesta de Hilton Grand Vacations Club a Royal Palm el 20 abr. 2024
We sincerely appreciate your feedback. We hope to welcome you again in the near future.

8/10 Bueno

Dana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was great. Clean and very friendly and helpful staff. Weekly events were also family friendly.
Se hospedó 7 noches en abril de 2024
Respuesta de Royal Palm a Hilton Vacation Club el 16 abr. 2024
We appreciate you leaving your response. We are delighted to hear you enjoyed your stay. We look forward to welcoming you back home soon!

10/10 Excelente

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en abril de 2024
Respuesta de Hilton Grand Vacations Club a Royal Palm el 14 abr. 2024
We appreciate your feedback.

10/10 Excelente

Brian G

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, staff efficiency, and private beach with loungers.
Se hospedó 10 noches en abril de 2024
Respuesta de Royal Palm a Hilton Vacation Club el 14 abr. 2024
We appreciate you leaving your review!We look forward to seeing you again soon!

10/10 Excelente

Janelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautifully updated rooms. Clean pool with swim up bar with friendly service. The front desk staff was very nice, approachable, and helpful. Easy, free parking. The views are stunning. Quick, helpful beach service to bring chairs under the shade for you.
Se hospedó 5 noches en marzo de 2024
Respuesta de Royal Palm a Hilton Vacation Club el 9 abr. 2024
We are absolutely delighted to hear you had such a wonderful experience with us. Thank you for choosing to stay with us and we look forward to welcoming you back soon!

10/10 Excelente

Christopher

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Welcome to the friendly island!
Se hospedó 9 noches en marzo de 2024
Respuesta de Royal Palm a Hilton Vacation Club el 9 abr. 2024
We try our best to live by these standards. Thank you so much for your review and we look forward to welcoming you back home in the near future.

10/10 Excelente

Jose

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I have been staying here for over 20 years and will continue to do so. Perfect family venue and very well maintained throughout. I am not the type to spend the entire vacation in the hotel, but I have no problem spending time in this one. The Cabana pool and beach area is great and all the rooms have balconies with amazing ocean view.
Se hospedó 5 noches en abril de 2024
Respuesta de Hilton Grand Vacations Club a Royal Palm el 12 abr. 2024
We truly appreciate your feedback and happy to see that you enjoyed your stay with us! We cannot wait to welcome you back again in the near future.

10/10 Excelente

Leslie, Copley

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The front desk staff was so accommodating, the men on the beach kept it so clean and free of debris. The rooms were clean and comfortable. We loved it so much we already booked for next year.
Se hospedó 7 noches en marzo de 2024
Respuesta de Royal Palm a Hilton Vacations Club el 5 abr. 2024
That is fantastic to hear! We are delighted that you had such a wonderful experience with us and we look forward to welcoming you back home next year!

8/10 Bueno

Regina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sehr lautes Appartement! Beschallung abends von beiden Seiten ( Pool und vom Yachtclub auf der anderen Straßenseite), Nötigung zur Teilnahme an einem Verkaufsgespräch für den Hilton Vacation Club, brütende Tsuben auf dem Balkon
Se hospedó 3 noches en marzo de 2024
Respuesta de Hilton Grand Vacations Club a Royal Palm el 4 abr. 2024
We appreciate your feedback and we hope to welcome you back in the near future.

10/10 Excelente

Kirk

Se hospedó 3 noches en marzo de 2024
Respuesta de Hilton Grand Vacations Club a Royal Palm el 24 abr. 2024
We appreciate your feedback and happy to hear that you enjoyed your stay. We hope to welcome you back again in the near future.

8/10 Bueno

Debra, Breda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 10 noches en marzo de 2024
Respuesta de Hilton Grand Vacations Club a Royal Palm el 4 abr. 2024
We appreciate your feedback and we hope to welcome you back in the near future.

10/10 Excelente

Wendi, Whitby

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Absolutely loved everything about the resort. Would give it a 10/10 BUT the bar across the street, Nowhere Special, had live bands playing every night, sometimes until 1:30am, and they were VERY loud. We had a 2-bedroom unit, however, the back bedroom near the street could not be used because of the loud music. Unfortunately, we had to use the somewhat uncomfortable pull-out couch instead. Everything else about this resort was fantastic and would go again but would hopefully get a room in the west wing instead -- much quieter!
Se hospedó 7 noches en marzo de 2024
Respuesta de Hilton Grand Vacations Club a Royal Palm el 2 abr. 2024
We appreciate you taking the time to leave us your feedback. We hope you enjoyed your stay with us nonetheless and we look forward to seeing you soon.

10/10 Excelente

Charles

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My husband and I both agree that this complex is top notch..for any age group. We are seniors and everything including the restaurant, pool, beach with palm leaf shade,. beach towels, were top notch. The area is relatively quiet and walkable including great location to grocery markets and restaurants. Most of the condos overlook the ocean. We hope to return next year.
Se hospedó 13 noches en marzo de 2024
Respuesta de Hilton Grand Vacations Club a Royal Palm el 2 abr. 2024
We appreciate you taking the time to leave us your feedback. We happy to see that you enjoyed your stay with us nonetheless and we look forward to seeing you soon.

10/10 Excelente

Arben

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en marzo de 2024
Respuesta de Hilton Grand Vacations Club a Royal Palm el 30 mar. 2024
We appreciate your feedback and happy to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excelente

JoAnne, Middleton

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just returned from an 8 night stay at the Hilton Royal Palm Beach and it was just a perfect stay! We loved the location and there are many restaurants within walking distance. Great place for families or couples. Would definitely stay here again!
Se hospedó 8 noches en marzo de 2024
Respuesta de Royal Palm a Hilton Vacations Club el 27 mar. 2024
We appreciate for taking the time to leave us a review.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back home when you return!

8/10 Bueno

Anthony, Kelowna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great value, great staff , big rooms with kitchens. Very handy.
Se hospedó 6 noches en marzo de 2024
Respuesta de Hilton Grand Vacation Club a Royal Palm el 24 mar. 2024
We sincerely appreciate your feedback and happy to see that you enjoyed your stay with us. We hope to welcome you again soon!

10/10 Excelente

Dana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Royal Palm a Hilton Vacations Club el 22 mar. 2024
We appreciate you taking the time to leave us a review.We look forward to welcoming you back home soon!

10/10 Excelente

Vickie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Resort is Beautiful! On the Beach! Close to all restaurants and stores.
Se hospedó 7 noches en marzo de 2024
Respuesta de HGV Royal Palm el 11 mar. 2024
We thank you for staying with us. We hope to see you again int he future.

10/10 Excelente

Mark

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Third time there and never disappoints.
Se hospedó 5 noches en febrero de 2024
Respuesta de Hilton Grand Vacations Club a Royal Palm el 8 mar. 2024
Good Day, It's a pleasure to hear that you are enjoyed your stay and hope to welcome you back for a fourth time.

8/10 Bueno

Brenda Marie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I always stay at the Royal Palm but was unhappy this time due to the pigeons pooping all over the balcony. Housekeeping came right away and cleaned it thoroughly but the same mess by the pigeons was back the next day.
Se hospedó 4 noches en febrero de 2024
Respuesta de Hilton Grand Vacations Club a Royal Palm. el 23 feb. 2024
Good day, We appreciate your feedback. We do apologize that your stay was not pleasant due to the pigeons. We looking for ways to keep them off the balconies but we hope that when you return in the near future, this should be resolved.

10/10 Excelente

Brian

Se hospedó 7 noches en febrero de 2024
Respuesta de Royal Palm a Hilton Vacations Club el 22 mar. 2024
Thank you for your feedback and are thrilled you enjoyed your stay. We look forward to seeing you again soon!

8/10 Bueno

Nancy

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely unit, pool and property. Staff very helpful and store was convenient . Very convenient to airport, restaurants etc. Only con was the Sat night music at adjacent club - extremely loud.
Se hospedó 7 noches en febrero de 2024
Respuesta de Hilton Grand Vacations Club a Royal Palm. el 23 feb. 2024
Good day, We appreciate your feedback and happy to hear that you had a great stay.We hope to welcome you again in the future.

10/10 Excelente

Joseph

Se hospedó 1 noche en febrero de 2024
Respuesta de Royal Palm a Hilton Vacations Club el 22 mar. 2024
We appreciate your feedback. We look forward to welcoming you back home soon!

10/10 Excelente

Dino

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
enjoyed our Vacation
The Hotel and staff were excellent! The beach was excellent.Only problem we had was the Clubs nearby the Hotel kept us awake most nights since their music was extremely loud. Especially the beach club next door on weekends it was so loud both day and night that we could not stay on the beach. I love music but it was extremely loud and kept us awake most nights.It sounded like front and back of building were competing for who was the loudest. Aside form the loud music the staff and entire hotel was better than our expectation.
Se hospedó 14 noches en enero de 2024
Respuesta de Hilton Vacation Club a Royal Palm el 1 feb. 2024
We appreciate your feedback and happy that you enjoyed your stay. We are currently working with the outside vendors to see how we can reach to a better solution in regards to the noise. Once again, we appreciate your staying with us.

10/10 Excelente

Arkadiy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Hilton Vacation Club a Royal Palm el 1 feb. 2024
We appreciate your feedback and happy that you enjoy your stay. Hope to see you again in the near future.

10/10 Excelente

Nefail

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best service ever , nice clean
Se hospedó 1 noche en enero de 2024
Respuesta de Jamiro H. el 30 ene. 2024
We are so happy you enjoyed your stay with us. Thank you for sharing.

4/10 Mediocre

Kirk

Se hospedó 6 noches en enero de 2024
Respuesta de HGV Royal Palm el 30 ene. 2024
We appreciate you choosing to stay with us. We are sorry we were unable to provide you with the level of service to make your stay great. We hope that in the future you will give us another chance.

10/10 Excelente

Donna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great room spacious & comfortable . Recommend it.
Great room, spacious comfortable & lovely view. Nice balcony Kitchenette good had essentials . Recommend ir & would return. Would not recommend the Cabana onsite restaurant. Food average, service terrible & insolent
One bedroom
Lounge
Longe to kitchenette
View from balcony
Se hospedó 4 noches en enero de 2024
Respuesta de Hilton Grand Vacations a Royal Palm el 26 ene. 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay. As per the restaurant, we will be sure to address the following with their management team. Once again, we appreciate you for choosing to stay with us and hope to welcome you again in the near future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 10 noches en enero de 2024
Respuesta de Royal Palm a Hilton Vacations Club el 19 ene. 2024
We appreciate you for leaving your review.

10/10 Excelente

Denrick, Norfolk

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My stay here was absolutely amazing and beautiful. It’s in the perfect location near everything which is walking distance. My room was nice clean and the view was breath taking. When I visit the island again I’m definitely staying here again. Book now you won’t be disappointed!!!
Se hospedó 8 noches en diciembre de 2023
Respuesta de Royal Palm a Hilton Vacations Club el 18 ene. 2024
We appreciate you taking the time to leave us your honest review and delighted you had such an amazing experience with us!We look forward to welcoming you back home soon,

10/10 Excelente

Michael

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A++++
Excellent Customer Service and Food
Se hospedó 6 noches en diciembre de 2023
Respuesta de Royal Palm a Hilton Vacations Club el 18 ene. 2024
Thank you for leaving your review. We appreciate you choosing to stay with us and we look forward to seeing you again soon!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Great location and friendly workers
Wonderful location for easy access to many restaurants and markets for food. Plenty of room for our family of four. Very friendly people that worked there. Kenan, Alex, kimani and Kenisha at the bar and pool areas were very friendly and we enjoyed talking with them during our sta. They did their job very well. The only negative was cleaning of the room only once during our week stay and hard to exchange towels when needed in room(not pool/beach). However, Chana at the front desk, was very helpful and asked if we had gotten our towels exchange that we requested and followed up on that. She even remember my name. She was very pleasant and good at her job!
Se hospedó 7 noches en diciembre de 2023
Respuesta de Royal Palm a Hilton Vacations Club el 18 ene. 2024
We appreciate you choosing to stay with us, thank you for your feedback. We will try our best to strengthen in that department. We are delighted to hear you and your family had such an amazing stay.We look forward to welcoming you back home soon!

4/10 Mediocre

roy

Viajó con su familia
No le gustó: Limpieza, personal y atención, comodidad de la habitación
Will not go back
The room looks nice but the hotel location is horrible next to a live music bar that plays super loud almost every day until 1am so there is no way you can sleep. The facility it self is super basic with a very small an not clear pool located on a very not attractive beach. The service is super not friendly, they clean the rooms only once a week and the check out time is at 10am!!!
Se hospedó 5 noches en diciembre de 2023
Respuesta de Hilton Vacation Club a Royall Palm el 1 feb. 2024
We appreciate your honest feedback.We do apologize that our service was not up to your standards.We are currently working with the outside vendors to see how we can reach to a better solution in regards to the noise. Once again, we appreciate you for staying with us and giving us your honest feedback and we hope that you will give us a try again in the near future.

8/10 Bueno

Igor

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Newly renovated property. Excellent rooms. Quiet AC. The big issue was noise. We were put right across the street from a restaurant / bar that had live music nearly every night well into the early morning hours. My children could not sleep. Also, you can hear every chair move in the rooms above you. The beach is very nice with access to water sports, but watch our for jellyfish. I had a nasty bite on 1 of the days. I also had 2 bites on the same beach the previous time we came to this resort, so this wasn't a one-off. I guess it depends if you get unlucky with it or not. Bring distilled white vinegar in a small sprayer bottle (under 100 ml if you're not checking in bags) just in case. Spraying the bite gets rid of the pain within a few minutes. The location on Welfare Road makes it very convenient to get to restaurants. We rented a car but you can walk to a number of restaurants as well. Would definitely recommend this hotel but if you have children, make sure to get a room in the quieter section of the resort.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Royal Palm a Hilton Vacations Club el 18 ene. 2024
Thank you for your review. We do apologize for the inconvenience the bar from across the street caused, it is a situation that we are currently facing. There is a season for the jelly fish, they tend to come on go throughout the year. However your home remedy of white vinegar is the best. We do hope you and your family did enjoy yourselves and we look forward to welcoming you back home.

6/10 Aceptable

Ryan

Se hospedó 5 noches en diciembre de 2023
Respuesta de Royal Palm a Hilton Vacations Club el 19 ene. 2024
Thank you for leaving your review. We hope next time can make it 5 of 5!

10/10 Excelente

Wouter

Respuesta de Hilton Grand Vacation Club a Royal Palm el 8 feb. 2024
We appreciate your feedback and hope to welcome you again soon.

8/10 Bueno

Brigitte

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
c'est la 2e fois que j'y vais et j'y retournerai, la chambre est grande, comfortable, le personnel est vraiment gentil et efficace... le seul, hic, mais ce n'est pas de leur ressort, c'est qu'il y a un bar bruyant tout a côté... sinon, si on a une chambre côté du canal, c'est parfait... La piscine est propre et la plage aussi... je le conseille sans problème...
Se hospedó 7 noches en noviembre de 2023
Respuesta de Royal Palm a Hilton Vacations Club el 19 ene. 2024
Nous vous remercions d'avoir pris le temps de laisser votre avis. Nous sommes très heureux que vous ayez à nouveau passé de si merveilleux moments avec nous. Au plaisir de vous accueillir bientôt pour la troisième fois !

10/10 Excelente

nataliya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en noviembre de 2023
Respuesta de Royal Palm a Hilton Vacations Club el 18 ene. 2024
We appreciate your time in leaving us a review.

10/10 Excelente

Diane

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Loved this property, clean and ocean front. Easy walk to restaurants, friendly service and the Cabana restaurant on property was quite good! Excellent johnnycakes !
Se hospedó 7 noches en noviembre de 2023
Respuesta de Jamiro H. el 5 dic. 2023
We are so happy you enjoyed your stay with us. We appreciate your review. We hope to welcome you home again.