I have never publicly left a negative review for a hotel or lodging, however I do know how important reviews are when booking a place to stay in a new town. Upon check in, we were greeted with dirty bathrooms/ sheets.The mirrors had not been wiped down, nor the shower in the master bathroom which contained pubic hairs and other remains. The sheets in a bedroom had brown stains. When paying almost $1k per night, this is bare minimum standard in my opinion. The owner of the condo, who lists number as contact, does not reply to calls/texts. This was our biggest concern as we had multiple grievances throughout our stay.
Mid way through our stay, the door code (we were not given the garage code) changed from one code to another, locking us out of our condo. The wifi went out mid day Friday and we had someone working from home that could not complete their work.
The thermostats do not operate correctly leading to sweltering nights. The washing machine does not operate correctly which led to lack of clean clothes and linens. The dishwasher left dishes dirty, leading to us doing them by hand.
Although we appreciate the security, there are multiple cameras and the owner would message Summit County Mountain Retreats with comments about our comings and goings throughout the stay. This led to us feeling uncomfortable the entire stay. It is not somewhere anyone in our party would recommend staying as there are much cleaner, kinder, more accommodating places in the Silverthorne area.