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Opiniones sobre Royale Retreat

4 out of 5
Royale Retreat
5 - Dingle Estate, Near Victory Tunnel, Shimla, Himachal Pradesh

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 6 de 14 opiniones" "
Evaluación: 8 - Bueno. 7 de 14 opiniones" "
Evaluación: 6 - Aceptable. 0 de 14 opiniones" "
Evaluación: 4 - Mediocre. 0 de 14 opiniones" "
Evaluación: 2 - Terrible. 1 de 14 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

8,0/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Achal

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel with great staff
Se hospedó 4 noches en junio de 2023
Respuesta de Rohit Jassal el 7 ago. 2023
Thanks for reviewing us , we would like to welcome you again

8/10 Bueno

Jasnoor

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2023
Respuesta de Rohit Jassal el 16 abr. 2023
Dear guest, we thank you for your review and for choosing our property to stay. We are happy to know that you enjoyed your stay and were very comfortable with our service. It was in fact a delight to have you with us and we hope you will recommend our hotel to your friends and relatives too. Looking forward to have you with us soon again. We are on instagram as royal e retreat. Follow us for latest offers and discount deals.

8/10 Bueno

SHAILESH

Se hospedó 2 noches en diciembre de 2022
Respuesta de Rohit Jassal el 17 ene. 2023
Dear Guest , we thank you for your review and for choosing our property to stay. We are happy to know that you enjoyed your stay and were very comfortable with our service. It was in fact a delight to have you with us and we hope you will recommend our hotel to your friends and relatives too. Looking forward to have you with us soon again. We are on Instagram as Royale retreat. Follow us for latest offers and discount deals.

8/10 Bueno

William

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel was fine, comfortable in a good location. Compared to other places we stayed, it was rather expensive for what we got, but Shimla is expensive. We were expecting it to be more luxurious than it was.
Respuesta de Rohit Jassal el 17 ene. 2023
Dear Guest , we thank you for your review and for choosing our property to stay. We are happy to know that you enjoyed your stay and were very comfortable with our service. It was in fact a delight to have you with us and we hope you will recommend our hotel to your friends and relatives too. Looking forward to have you with us soon again. We are on Instagram as Royale retreat. Follow us for latest offers and discount deals.

10/10 Excelente

Asoka

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is located in a very convenient place so can walk to all key places. Hotel staff is very friendly and helpful. When we wanted to leave early they arranged breakfast so that we left the hotel after a good breakfast :)
Respuesta de Rohit Jassal el 17 ene. 2023
Dear Guest , we thank you for your review and for choosing our property to stay. We are happy to know that you enjoyed your stay and were very comfortable with our service. It was in fact a delight to have you with us and we hope you will recommend our hotel to your friends and relatives too. Looking forward to have you with us soon again. We are on Instagram as Royale retreat. Follow us for latest offers and discount deals.

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Worst hotel ever
This was one of the most pathetic experience so far. We had booked this hotel (fully paid 2 rooms, 3-4 months in advance even before coming to India). Upon arrival, they informed us that families of their management staff overstayed and they don't have two separate rooms available. Instead they gave us much small two bed suite with only one bath. Rooms and bathrooms were very dirty and stinking, there was also a leakage in the bathroom, it appeared this suite was closed for quite some time. Basically they had no regard for their fully paid foreigner guests who trusted online reviews and booked this hotel, their management staff families were given preference and foreign nationals were left on the road. What a shame! Be careful if you decide to go here!
Se hospedó 1 noche en junio de 2022

10/10 Excelente

HARPREET

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stay was excellent. It was my second time at this hotel and I was really very happy with the services . Will definitely become their frequent guest since I was really satisfied. Will definitely come to the hotel again.And special thanks to the Front office staff
Se hospedó 2 noches en febrero de 2022
Respuesta de sumit el 8 abr. 2022
Dear mr Harpreet , thank you so much for lovely words of appreciation, we are glad you enjoyed your stay with us .and you choose our hotel Royale Retreat for your stay the second time too .hoping to see you soon .

8/10 Bueno

Gabriela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
weekend getaway
Rooms are clean and modern, the bed is quite comfortable. overall we were satisfied with our stay.
Se hospedó 2 noches en noviembre de 2021
Respuesta de Royale Retreat el 9 may. 2023
Dear Guest,Thank you for choosing our property. It was great to have a valued customer like you in our hotel. Hope you had a comfortable & relaxing stay. Thank you for the rating. Request you to follow us @Royaleretreat on Instagram & Facebook to future deals.Wish to see you again the Hotel. Regards,Royale Retreat

10/10 Excelente

ANOOP

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2021
Respuesta de Royale Retreat el 9 may. 2023
Dear Guest,It was great to have a valued customer like you in our hotel. Hope you had a comfortable & relaxing stay. Thank you for 5 star rating. Request you to follow us @Royaleretreat on Instagram & Facebook to future deals.Wish to see you again the Hotel. Regards,Royale Retreat

8/10 Bueno

Hitesh

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable Stay
Room, Food and service was good. Enjoyed my stay with my Family.
Se hospedó 1 noche en diciembre de 2020
Respuesta de sumit el 22 feb. 2021
Dear guest , Thanks for choosing us for having your holiday destination with us , we are really glad you enjoyed your stay with us and .we really hope to see you again in our property .

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención
Nice hotel , great service and clean room. 10 min away from mall road
Se hospedó 2 noches en diciembre de 2020
Respuesta de Royale Retreat el 9 may. 2023
Dear Guest,Happy to have a customer like you in our hotel for the stay. Hope you enjoyed our services. Thanks for your rating & appreciation.Request you to follow us on Facebook & Instagram @royaleretreat so that you get to know about all future deals. Wish to see you again in future.Regards,Royale Retreat

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Nice room, good location with good heater in the room. Bed is very comfortable
Se hospedó 1 noche en febrero de 2020
Respuesta de Bhupender Sharma el 18 feb. 2020
Dear Guest, Greeting!!!! Thank you for your lovely comment about overall.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amazingly helpful staff And excellent service. The stay was made so comfortable for us. Very spacious room for even two people.
Se hospedó 3 noches en enero de 2020
Respuesta de Bhupender Sharma el 18 feb. 2020
Dear Guest, Greetings!!! We are glade to hear that, you had a good stay with us.

8/10 Bueno

Bably

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was exactly as per pictures on the net. Service was great.
Se hospedó 1 noche en noviembre de 2019
Respuesta de Bhupender Sharma el 19 dic. 2019
Dear Valuable Guest, Greetings!!! Thank you your valuable feedback and your lovely comments.