6/10 Aceptable
Rebecca L.
13 sept. 2025
The rental company we booked through, Bear Tootin, was great! The check-in process was seamless with no required office visit, and the company was easily accessible throughout our visit. Their service guy came right out when we reported an issue with no lighting in part of the main level. He was professional and courteous. The cabin “Margaret Hollow,” was private/secluded with no neighbors in site, which was nice. The photos of the rental property are accurate and the cabin is in good shape. The location of the cabin is a short drive to Pigeon Forge, where there are plenty of shops, restaurants, and activities for all ages. Now, a few complaints and/or concerns I hope will help future renters of this property. The road getting to the cabin was in very bad condition. A 4WD vehicle is recommended in the rental description, but I would say 4WD is required due to several areas in the road that are in desperate need of repair. The water could be treated due to it smelling like rotten eggs/sulfur (we know this can happen with well water and can be remedied). The sofa could use a good deep cleaning or replaced due to smelling like wet dog. We placed a quilt over it to try to help cover the smell, which did help a little. There is a spiral staircase on the main level leading down to the lower 2nd bedroom area and deck with the hot tub. The entry to the staircase is awkwardly located and has no barrier, which could pose safety concerns if you have small children.
Rebecca L.
Se hospedó 4 noches en septiembre de 2025