It was very easy to communicate with Justin and the property manager. Justin was quick to answer my questions and generously provided ample information. We found the VRBO to be very clean and spacious enough for our family gathering of 28. Soon after arriving, we discovered that the A/C for half of the house was not working, and after notifying the property manager, this was rectified very quickly. For these reasons, we enjoyed our stay at Ridgecrest!However, we did find a number of issues that, on their own, were not incredibly significant, but collectively did diminish our satisfaction with the venue. The pool was full of trash and therefore unusable. The grill was extremely dirty. There was no air hockey table or fire pit, as advertised. There was a foosball table, but it was broken/the ball was missing. It was difficult to impossible to get working internet; we realize this may not be an issue the host/property manager can solve given the mountainous location, but it was frustrating. Finally, we were provided with only a complimentary supply (1-2 nights) of toilet paper and paper towels and told that guests brought additional if needed; as a family of 28 staying for multiple nights, this was a necessity that we were not expecting to have to address, based on experiences at other VRBOs. Overall, we appreciated our stay at Ridgecrest, but do feel that, if the above-mentioned issues were addressed, guests’ visit to Ridgecrest would truly be spectacular.