4/10 Mediocre
neil s.
22 abr. 2025
No le gustó: Limpieza
Poor Property Managers
Sheets and house were dirty. Stains and hairs in more than one room. Hair on floors too. I’d upload the pictures, but the app doesn’t allow it. We had started washing them ourselves and host (she was nice, but her partner was extremely belligerent) did offer to send someone to make the beds again, but they couldn’t get anyone to come. So we were up for hours washing and changing the sheets.Also, when we got there, thermostat showed it was almost 80 degrees in there (about the same as the outdoor temp during the day). It took hours to cool. And every night when we came back, it was 80 degrees again. We alerted the host and they sent an hvac guy on the day we left who said that the Nest thermostat was still programmed for the winter. So even though we set it to cool, it kept reverting to the heating program. When we asked for some compensation for these issues, not only did he say no, but adding insult to injury, he denied that anything was wrong. He said the sheets were clean, despite the pictures we sent and then he accused us of a breaking a chair which was not true. If you’re looking for a property where the managers are actually looking after things and where they will work with you when there is an issue, this isn’t the one to book. A few other things to note:- towels were threadbare, some with holes in them - pool is basically just a plunge pool. Very small. - driveway is extremely steep and hard to access. -bedrooms feel dark and dingy
neil s.
Se hospedó 3 noches en abril de 2025