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Opiniones sobre The Spot at Porpoise Bay

2.5 out of 5
The Spot at Porpoise Bay
5758 Wharf Ave, Sechelt, BC

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 136 de 283 opiniones" "
Evaluación: 8 - Bueno. 77 de 283 opiniones" "
Evaluación: 6 - Aceptable. 41 de 283 opiniones" "
Evaluación: 4 - Mediocre. 15 de 283 opiniones" "
Evaluación: 2 - Terrible. 14 de 283 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

7,4/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Feng Yu

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice location. Very friendly staff.
Se hospedó 2 noches en mayo de 2024
Respuesta de The Spot FD Team el 22 may. 2024
Thank you for your feedback, hope to see you back soon

10/10 Excelente

Marina

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All went smoothly.
Se hospedó 1 noche en mayo de 2024
Respuesta de The Spot FD Team el 22 may. 2024
Thank you so much for your feedback, and hope to see you back soon Marina

10/10 Excelente

Galina, New Westminster

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such a cute place! It looks like it was renovated recently - everything looks new and sparkling clean. The hotel is located right on the water and has a picnic area. It is pet friendly - our dog enjoyed the stay. Staff is friendly and welcoming. I’m so happy we discovered this hidden gem. We will definitely be back!
Se hospedó 1 noche en mayo de 2024
Respuesta de The Spot FD Team el 22 may. 2024
Thank you for your wonderful review! We are thrilled that you enjoyed our sparkling clean environment, waterfront location, and pet-friendly amenities. It’s heartwarming to hear that our friendly staff made your stay enjoyable and that your dog had a great time too. We’re delighted you chose our hotel for your vacation and look forward to welcoming you back soon!

8/10 Bueno

Elizabeth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This property met our needs for our three-day stay. Location was convenient, scenic and quiet. Minor issues were resolved quickly by competent and personable staff.
Se hospedó 3 noches en mayo de 2024
Respuesta de Evergreen Guest Relations el 22 may. 2024
We appreciate the positive rating, Elizabeth. We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 Excelente

christabella

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk staff were friendly and accomodating.
Se hospedó 2 noches en mayo de 2024
Respuesta de The Spot FD Team el 19 may. 2024
Thank you so much for your feedback, we hope to see you back soon!

10/10 Excelente

David P

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice basic place to stay. The Lighthouse Pub next door has excellent food at a fair price.
Se hospedó 1 noche en mayo de 2024
Respuesta de Evergreen Guest Relations el 17 may. 2024
Thank you for the lovely review, David. We are delighted you enjoyed your visit and hope to see you again soon!

10/10 Excelente

Leslie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great spot!
Se hospedó 1 noche en mayo de 2024
Respuesta de Evergreen Guest Relations el 15 may. 2024
We appreciate the positive rating, Leslie. We are delighted you enjoyed your visit and hope to see you again soon!

10/10 Excelente

Linda

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location, parking. Very nice and helpful desk staff. Only negative was no instructions on how the TV was operated....not a simple on/off, two separate remotes required, had to get up from bed to turn it off etc.
Se hospedó 1 noche en mayo de 2024
Respuesta de Evergreen Guest Relations el 15 may. 2024
Thank you for the feedback, Linda. We are very proud of our staff, who are always ready to go the extra mile for our guests.

8/10 Bueno

Marianne

Viajó con su familia
Le gustó: Limpieza, personal y atención
Hector, at the desk, provided outstanding service. He couldn’t have been more helpful. Five stars for him. Three of our four reserved rooms were standard and fine. The fourth, Room #1, where my 88 year old mom stayed, had no coffeemaker, no glasses or cups, and no grab bar in the shower. She could only get 1 channel on the tv. She had no cell phone to be able to call for assistance and has trouble walking, so she just toughed it out. When I found out in the morning, I was told that her room was not originally designed to be a room and didn’t have enough outlets for the coffee machine. So…don’t stay in Room #1. Beds are comfortable.
Se hospedó 1 noche en mayo de 2024
Respuesta de Evergreen Guest Relations el 13 may. 2024
Thank you for the feedback, Marianne. We are sorry to hear that your recent stay fell short of expectations. We continuously search for opportunities to enhance our guests' experiences, and we will be sure to pass this feedback along to our team.

6/10 Aceptable

anjennette

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
We really liked Hector the front desk. He suggested places to see while we were in Sechelt. He went above and beyond with his work
Se hospedó 2 noches en mayo de 2024
Respuesta de Evergreen Guest Relations el 15 may. 2024
Thank you for the feedback, Anjennette. We'll be sure to share this with Hector and the whole team!

10/10 Excelente

Susan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
we will return next year for our vacation and use the Spot as our base while we enjoy BC!!!
Se hospedó 1 noche en mayo de 2024
Respuesta de Evergreen Guest Relations el 13 may. 2024
We appreciate the positive rating, Susan. We are delighted you enjoyed your visit and hope to see you again soon!

10/10 Excelente

Maeric Anne

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
great staff and the rooms look really good as they just had renovations
Se hospedó 1 noche en abril de 2024
Respuesta de Evergreen Guest Relations el 1 may. 2024
We appreciate the positive rating, Maeric. We are very proud of our staff, who are always ready to go the extra mile for our guests.

8/10 Bueno

Carolyn

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk gentleman was very helpful
Se hospedó 2 noches en abril de 2024
Respuesta de Evergreen Guest Relations el 24 abr. 2024
Thank you for the great feedback, Carolyn. We are very proud of our staff, who are always ready to go the extra mile for our guests.

8/10 Bueno

Sharon

Le gustó: Limpieza, personal y atención
Water views
Se hospedó 1 noche en abril de 2024
Respuesta de Evergreen Guest Relations el 26 abr. 2024
We appreciate the positive rating, Sharon! We hope to welcome you back to check out other great local attractions.

10/10 Excelente

Cori

Le gustó: Estado de la propiedad e instalaciones
Great place to stay in sechelt
Se hospedó 2 noches en abril de 2024
Respuesta de Evergreen Guest Relations el 24 abr. 2024
Thank you for the lovely review, Cori. We are delighted you enjoyed your visit and hope to see you again soon!

8/10 Bueno

Karen

Se hospedó 1 noche en abril de 2024
Respuesta de Evergreen Guest Relations el 13 may. 2024
Thank you so much for your rating! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pet friendly and newly renovated
Se hospedó 1 noche en abril de 2024
Respuesta de The Spot FD Team el 14 abr. 2024
Hi David,Thanks so much for the review, we value all our feedback highly. We look forward to having you stay with us again

8/10 Bueno

Tifany

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was quiet and the front desk clerk was very accommodating.
Se hospedó 1 noche en abril de 2024
Respuesta de The Spot FD Team el 14 abr. 2024
Hi Tiffany,So glad you enjoyed your stay and found us helpful. Take care and we hope to see you again soon

10/10 Excelente

Jane

The staff are fantastic!!! The place is clean and comfortable!
Se hospedó 2 noches en abril de 2024
Respuesta de The Spot FD Team el 15 abr. 2024
Hi Jane,Thanks so much for the perfect rating. We pride ourselves on making our guests stay feel comfortable. We hope to host you again soon

6/10 Aceptable

Todd

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Bed was comfortable but only 3 pillows on a King. Paid for a Kitchenette but no pot/pans to cook anything and dishes had to be washed in the bathroom sink/tub as there was no sink anywhere else. In the morning when we realized we couldn't even cook an egg front desk wasn't open yet so couldn't even call for a fry pan. Room clean but updates obviously done by a rookie. Not on my list to revisit.
Se hospedó 1 noche en marzo de 2024
Respuesta de Evergreen Guest Relations el 3 abr. 2024
Thank you for the feedback, Todd. We are very passionate about continuously improving our hotel which has gone through a significant renovation over the last year.

8/10 Bueno

Sara

Se hospedó 2 noches en marzo de 2024
Respuesta de Evergreen Guest Relations el 22 abr. 2024
Thank you so much for your rating! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

10/10 Excelente

Linda

This property is very clean and good location
Se hospedó 1 noche en marzo de 2024
Respuesta de Evergreen Guest Relations el 3 abr. 2024
Thank you for the lovely review, Linda. We'll be sure to pass the positive feedback to our housekeeping team.

10/10 Excelente

Bilu

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff and freindly
Se hospedó 1 noche en marzo de 2024
Respuesta de Evergreen Guest Relations el 3 abr. 2024
Thank you for the lovely review, Bilu. We are very proud of our staff, who are always ready to go the extra mile for our guests.

6/10 Aceptable

Monisha

Viajó con su familia y niños pequeños
Le gustó: Limpieza
No le gustó: Personal y atención, servicios
oceanview is not ocean view. it is the view of the sechelt marsh. and there were ppl walking by so felt no privacy.They didnt have extra towels so felt service wasnt great.
Se hospedó 1 noche en marzo de 2024
Respuesta de Evergreen Guest Relations el 3 abr. 2024
Thank you for the feedback, Monisha. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Hope to see you again soon!

10/10 Excelente

tanmay

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Evergreen Guest Relations el 3 abr. 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de The Spot FD Team el 31 mar. 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work

10/10 Excelente

Jane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very friendly staff
Se hospedó 2 noches en marzo de 2024
Respuesta de The Spot FD Team el 21 mar. 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work

6/10 Aceptable

Shirley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved that it was in porpoise bay and by the Lighthouse pub. Hated that the room was directly under the stairs to the upper suites. So noisy. Not much sleep on the comfy bed.
Se hospedó 1 noche en marzo de 2024
Respuesta de The Spot FD Team el 21 mar. 2024
Hi Shirley, Thank you for the feedback. We are glad you found the location convenient. We are always looking at ways to improve and thank you for your input.Guest Services

6/10 Aceptable

Kar Wing

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Front desk staff was very friendly and helpful.
Se hospedó 1 noche en marzo de 2024
Respuesta de The Spot FD Team el 17 mar. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Laurie

Le gustó: Personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de The Spot FD Team el 17 mar. 2024
Good afternoon Laurie,Thank you so much for you review and hope we can host you in the nearby future, all your feedback help us to grow.Wishing you a great week ahead.Greetings

8/10 Bueno

Ian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient, Economical and Clean
Se hospedó 1 noche en marzo de 2024
Respuesta de The Spot FD Team el 16 mar. 2024
Hi Ian,Thank you for your review and we hope to see you back in the near future, Wishing you a great weekend ahead.Greeting

2/10 Terrible

Roger

Se hospedó 1 noche en marzo de 2024
Respuesta de Evergreen Guest Relations el 5 abr. 2024
Your feedback lets us know where we can improve. We hope we have the opportunity to welcome you back again and show you an improved experience.

10/10 Excelente

Cheryl

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en marzo de 2024
Respuesta de The Spot FD Team el 16 mar. 2024
Hi CherylThank you for your review and we hope to see you back in the near future, Wishing you a great weekend ahead.Greetings

10/10 Excelente

Veronica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Evergreen Guest Relations el 11 mar. 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 Excelente

Graham

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice and clean... Nicely renovated! Great people! Window replacement may be a suggestion in the future as outside noise is noticeable but not too bad.
Se hospedó 1 noche en marzo de 2024
Respuesta de Evergreen Guest Relations el 6 mar. 2024
Thank you for the lovely review, Graham. We'll be sure to pass the positive feedback to our housekeeping team.

4/10 Mediocre

Sherry

No le gustó: Personal y atención
Se hospedó 3 noches en enero de 2024
Respuesta de Evergreen Guest Relations el 4 mar. 2024
Your feedback lets us know where we can improve. We hope we have the opportunity to welcome you back again and show you an improved experience.

10/10 Excelente

Maryann

Viajó por negocios, Viajó con su familia
Very friendly and helpful. Very clean, beds were very comfortable and clean. Nice quiet area. We had a late arrival and the proprietor was holding the door open for us as we exited our vehicle. I would recommend this place.
Se hospedó 1 noche en febrero de 2024
Respuesta de Evergreen Guest Relations el 4 mar. 2024
Thank you for the great feedback, Maryann. We'll be sure to pass the positive feedback to our housekeeping team.

10/10 Excelente

Jane

Le gustó: Servicios
d accommodating.
Se hospedó 2 noches en febrero de 2024
Respuesta de Evergreen Guest Relations el 28 feb. 2024
Thank you for the review, Jane. We're glad you enjoyed your stay with us, and we hope to welcome you back soon!

10/10 Excelente

Ian

Se hospedó 1 noche en febrero de 2024
Respuesta de Evergreen Guest Relations el 20 mar. 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

8/10 Bueno

Lisa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a good, clean room. Beds were super comfortable. We booked the last available room, so we viewed the parking lot. But we were only there for 1 night. Staff was very friendly and accommodating. Good pub right next door. The rooms are nicely decorated but fairly small, fyi. No closet other than a rack on the wall and no small table and chairs. There may be bigger rooms that had extra space as we were in most likely the last room rented for that night. But it was definitely great little place for an overnight. The staff go out of their way with their pleasant demeanor!! A
Se hospedó 1 noche en febrero de 2024
Respuesta de Evergreen Guest Relations el 14 feb. 2024
Thank you for the lovely review, Lisa. We'll be sure to pass the positive feedback to our housekeeping team.

2/10 Terrible

Baily

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Really lovely little hotel but man does their staff need some lessons in customer service. We arrived and at check-in I asked for a late checkout the next day, around 2pm if they could accommodate it. The person working the counter said he’d have to ask the manager and get back to me. (First red flag - why doesn’t your front end staff have the capability to say yes or no to that?) Anyways. I get a text message shortly after that my request has been approved and we can check out at 2pm the next day. 10am - there is a quiet knock on the door, we are sleeping so don’t really hear it. They knock again so we say one minute - as we are saying this, the person proceeds to OPEN the door! So we say excuse me?!, while we are trying to get ready. My partner goes outside and the guy says “I was checking if the room was clear”. What!? It’s 10am and we have a 2pm check out time. We get ready, go downstairs to clear the situation up. I’m assuming this is the guy that knocked cause he’s like “well it’s an extra $40 for late check out and it hasn’t been paid so I was seeing if you guys were still sleeping. I was going to give you until 11:30”. This makes NO sense. We were NOT informed of a $40 charge, and you entered our room while we were in there (with the do not disturb tag displayed) to see if we were still sleeping!? How creepy and awkward. You have my phone number on file, why not call? You could have knocked then left a note.
Se hospedó 1 noche en febrero de 2024
Respuesta de Evergreen Guest Relations el 14 feb. 2024
Thank you for the feedback, Baily. We are sorry to hear that you had a negative experience with our staff. We usually get the most compliments on our customer service - we hope we get to welcome you back soon so we can share our usual standards with you!

8/10 Bueno

Trevor

Se hospedó 2 noches en enero de 2024
Respuesta de Evergreen Guest Relations el 20 mar. 2024
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

10/10 Excelente

Jasvinder

Se hospedó 1 noche en enero de 2024
Respuesta de Evergreen Guest Relations el 20 mar. 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 Excelente

Heather

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I was originally given room 10 (ground floor at the end) unfortunately it is beside the stairwell to the upper floor and I could hear folks going up/down the stairs, despite earplugs, until well after midnight . . and then starting again at about 6 AM, which did not make for a peaceful nights sleep. The next morning I spoke to the front desk clerk, who very kindly moved me to a room upstairs for my next two nights. I certainly appreciated their willingness to make the change to ensure I could sleep peacefully. Thank you again for your great customer service. I highly recommend "The Spot" (provided you avoid the ground floor end rooms). PS: The Lighthouse pub /restaurant, right next door, is a good spot for a meal and to enjoy the beautiful view over Porpoise Bay
Se hospedó 2 noches en enero de 2024
Respuesta de Evergreen Guest Relations el 26 ene. 2024
Thank you for the lovely review, Heather. We are pleased to hear our staff made a great impression on you; we are very proud of our team, who are always ready to go the extra mile for our guests.

6/10 Aceptable

Balraj Singh

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Front disk not good service
Se hospedó 1 noche en enero de 2024
Respuesta de Evergreen Guest Relations el 24 ene. 2024
Thank you for the review, Balraj. We are sorry to hear that we did not deliver our usual levels of service on this occasion. Our guest services are usually the highlight of our guests' stay, we hope we can provide a much-improved experience on your next visit.

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Evergreen Guest Relations el 24 ene. 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

2/10 Terrible

Stephen

Se hospedó 1 noche en enero de 2024
Respuesta de Evergreen Guest Relations el 22 ene. 2024
We are sorry to hear that your recent stay fell short of expectations. We continuously search for opportunities to enhance our guests' experiences, and we will be sure to pass these opportunities along to our team.

6/10 Aceptable

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Evergreen Guest Relations el 22 ene. 2024
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Evergreen Guest Relations el 19 ene. 2024
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

10/10 Excelente

Cori

Se hospedó 2 noches en enero de 2024
Respuesta de Evergreen Guest Relations el 17 ene. 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.