4/10 Mediocre
Donna F.
14 ago. 2025
Le gustó: Limpieza
This is a great house to stay in and I've booked it several times in the past. Unfortunately, we arrived on-time at 4 p.m. after driving 5 hours...and found out that they were still cleaning the house. The house wasn't ready until 6 p.m., which threw off all our plans. When I talked to someone about it, all they could say was it was a "minor inconvenience" and that most people wouldn't be having an issue with this. When asked for a partial refund, I was ignored. In the past, under a different agency, I've always enjoyed the visit...not so good now that it is under Vrbo. I want to book the house for next year, but have second thoughts about it since it is now unreliable on it being ready when we arrive.
Donna F.
Se hospedó 4 noches en agosto de 2025