This stay was neither the best nor worst for me. The apartment is small and cute. Could it use some work and some upgrades? Absolutely. The location is fantastic and is one of the main reasons we booked it. There is a Kroger less than a block away which was also very convenient (and turned out to be a lifesaver for ice and cold things). The management company was responsive and nice, parking was fantastic, and check-out procedures were the easiest I’ve ever had.
Negatives: The refrigerator was broken on Friday when we got there. Initially we thought it just needed some time to cool down from being shut off or something, but that was not the case at all. We drove from NC so everything we brought that needed to be refrigerated didn’t make it, nor did our delicious (and expensive) leftovers from dinner. The next morning, I let the management company know, and I was told they already knew about the problem. NOT OK. They knew ahead of time and never bothered to tell us OR solve the problem ahead of time. After I got upset by that, they offered to bring a mini-frig. It was delivered quickly, and that was a nice gesture. However, it should have already been there since they knew the main one was broken. It took a few hours to cool down so it wasn’t really useable until Saturday night. We left Sunday.
I understand this isn’t a show-stopper, but it was very annoying—especially for the price we paid. Frankly, we’d have booked a hotel, but we wanted a kitchen.