We had a very bad experience with the rental property company, 360 Blue. The first issue is that when we checked in on arrival date, the lock to the home did not work and we had to wait one hour for someone to arrive to let us into the property. They continued to promise us that the lock would be fixed and parts would be replaced, but this never happened. So we were not able to lock the home while we left. They told us to use the back door, but we couldn’t lock it because we had no key to it. This was extremely frustrating & a bad, bad experience and disappointing that we were not valued as guests. Other issues - hot water only lasted for 3-4 to shower. The house sleeps 16. Not enough pots, pans, etc to cook a meal for 16. Under the sink in kitchen was extremely dirty. The pool is very dirty and needs to be refinished.The freezer did not make ice. Both sink in master bathroom were continually stopped up. We killed roaches & spiders inside the home. Bikes continually broke throughout trip.