Check in started off a bit rocky, I had been messaging through the app for a day and not received a response. 2 mins prior to check in I text and received instructions back via text with gate and house code. This stressed me out because I like to have clear directions way before arrival. Gate code did not work, we had to reach out and be given another one. Wifi password did not work and we had to reach out for another one. We were told the dishwasher was not working and someone would be there to fix it Monday, so obviously we did not use it. On Monday a guy came to replace the garbage disposal, and said the dishwasher was fine. The freezer was broken- it would not open all the way and was loose, so we reported that, and could not store our ice we bought. At first I did not understand that I was using VRBO but it was still going through another rental agency also, which was kind of confusing. Aside from a couple of minor hiccups with incorrect info communicated, everything went well. The house was lovely, and perfect for our group. There was a beautiful and spacious front porch. Distance to the beach was not too far, although we did elect to drive most days to transport our chairs easily. We enjoyed the bikes, they were in good shape. The house was extremely clean, which is probably the most important thing to me in a rental! We never used the pools, so I cannot comment on them. We will definitely return!