The check in process and overall communications with the property manager were very good. Ocean Reef sent several texts throughout the day of check in to make sure we were kept in the loop and to make sure we knew who to call if we had issues.
We ran into issues with the dishwasher and some of the bathroom power outlets and the dishwasher on day two of our stay. We called the number given on the text messages and within a few hours maintenance showed up and got us squared away. Later that day we lost our wifi connection, and again maintenance responded promptly.
The beds were surprisingly comfortable, given a lot of vacation rentals we've stayed in were lacking in this area. Huge plus for me! However, privacy is still a bit of an issue as stated in a review I read prior to our stay. There are some windows that are lacking window treatments or any kind of covering, and there is a very tall house being built adjacent to this property, which allows line of sight view to the master bedrooom and bath.
The kitchen is really big and decently appointed. If you plan on boiling shrimp, you'll need to bring a large pot, however Goatfeathers (2 blocks away), will steam shrimp or crab legs for free!).
The living room is really tiny (seating for five), which is the main reason i gave this an overall ranking of four stars, but there is a lot of outdoor seating which can help make up for this.
Overall, this was a great place to stay and I'd definitely stay here again.