6/10 Aceptable
Kiley S.
7 sept. 2025
No le gustó: Limpieza
The house itself and location are fantastic. The issues we ran into were with the property management. When we arrived we had to clean several dishes that still had food and grease on them and when we went to get ice we found what looked like black mold on it and in the ice container. It looked to me like the ice machine hadn’t been cleaned in a while. I did reach out to the management and they sent someone to look at it. However, I had to reach back out to management after almost 24 hours to find out that someone had actually come to check it out. The only option given was to shut off the refrigerator for 24 hours and then have it cleaned. That really wasn’t an option as we had perishable items that needed to stay refrigerated and no other alternative was offered. When I mentioned we had been buying ice they did offer to bring several bags of ice and a cooler but, minus a freezer to keep the ice frozen, this didn’t seem like a viable option.The place was dusty, the shower grout was mildewed, and the downstairs ceiling fan was set on low and there was no remote.Again, we loved the property but feel the property wasn’t well managed.
Kiley S.
Se hospedó 6 noches en septiembre de 2025
