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Opiniones sobre X'Tan Ha - The Waterfront Resort

3 out of 5
X'Tan Ha - The Waterfront Resort
7.2 miles North, San Pedro

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 336 de 504 opiniones" "
Evaluación: 8 - Bueno. 126 de 504 opiniones" "
Evaluación: 6 - Aceptable. 26 de 504 opiniones" "
Evaluación: 4 - Mediocre. 14 de 504 opiniones" "
Evaluación: 2 - Terrible. 2 de 504 opiniones" "

9,6/10

Limpieza

9,6/10

Personal y atención

8,8/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Khalid

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en marzo de 2020
Respuesta de Dir. Guest Serv. el 16 mar. 2020
Thanks for choosing X'tan Ha Resort! We hope to host you again soon.

10/10 Excelente

Magela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Magela
Excelente apto de 2 bed 2 full baths! Very clean and updated with full kitchen, dining and living room. Balcony overlooking one of the pools. very confortable bed. They keep all areas neat! Nice beach but lots of seaweed. Good eating at their Restaurant or can go to property close by (Costa Blu) same owners and food also very good! Amazing staff!
Se hospedó 2 noches en octubre de 2019
Respuesta de Dir. Guest Serv. el 28 oct. 2019
Thanks for choosing X'tan Ha Resort for your Belize vacation! We are delighted that you enjoyed your stay, and hope to host you again in the future.

10/10 Excelente

Daniel Atilio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bueno lo único fue no poder usar el mar debido a la suciedad de las costas si cuidan ese detalle es fundamental para que la experiniciativa sea plena
Se hospedó 2 noches en junio de 2019
Respuesta de Dir. Guest Serv. el 13 jun. 2019
¡Gracias por compartir su opinión! Nos alegra saber que disfrutó de su estancia. El litoral de Ambergris Caye se inundó de algas marinas de Sargazos que se lavaron desde el mar; este es un proceso natural que no se puede predecir y sobre el cual no tenemos control. Nuestro equipo trabaja diariamente para mantener nuestra playa y terrenos lo más limpios posible. Thanks for sharing your review! We are happy to know that you enjoyed your stay. The shoreline of Ambergris Caye was inundated with Sargasso seagrass that washed in from sea- this is a natural process that cannot be predicted and that we do not have control over. Our team works daily to keep our beachfront and grounds as clean as possible.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El lugar está divino pero lo malo es que el agua para bañarte no sale tan caliente y aparte sale café y huele muy feo, como a cañería
Se hospedó 2 noches en junio de 2019
Respuesta de Dir. Guest Serv. el 11 jun. 2019
Gracias por elegir X'tan Ha Resort! Hemos compartido sus comentarios con nuestro equipo de administración para que podamos mejorar nuestro servicio. ¡Esperamos recibirte nuevamente en el futuro! Thanks for choosing X'tan Ha Resort! We have shared your comments with our management team so that we may improve our service. We hope to host you again in the future!

10/10 Excelente

Lourdes

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Falto el plus
Muy buena estancia solo falto un área de spa porque tuvimos q acudir al pueblo por masajes Y bueno salimos comletatente picados por los animalitos lo cual fue muy incomfo
Se hospedó 5 noches en diciembre de 2017

8/10 Bueno

Fernando, San Salvador

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todo bien
Personal muy amable, lugar limpio, solo como sugerencia deberian tener un generador electrico para cuando haya problemas de luz, al menos para mantener bebidas frias.

10/10 Excelente

maria., argentina

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un resort muy especial con un paisaje inigualable.
La verdad es que uno se siente como en casa,desde Oliver el manager hasta el empleado que esta constantemente limpiando la playa. La comida del restaurante muy buena . Es muy recomendable y un paisaje increíble.

10/10 Excelente

Michael, Gordonville

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property. Great rates. We loved our accommodations. Big king bed in a private bedroom with large ensuite bathroom. Separate living area with kitchen. Big balcony with awesome views...We loved X'Tan Ha and will stay there again....!!!
Se hospedó 8 noches en mayo de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 17 may. 2024
Wow! Thank you for the amazing review! So happy you had a wonderful experience with us! Truly a pleasure hosting you and we can't wait to welcome you again!

10/10 Excelente

Richard

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property and staff are great. Use the staff to connect you with other activities and transportation, they will help avoid less than quality vendors.
Se hospedó 6 noches en abril de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 30 abr. 2024
Thank you for your wonderful review! Thank you for your recommendations; yes, the staff is ready to assist with activities, golf cart rentals, restaurant suggestions and other type guidance. Thank you once more and the entire team can't wait to welcome you again!

10/10 Excelente

Joy

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I so enjoyed my stay very clean staff was very accommodating I only wish the planned power outage that was 4/21/24 had been told before I booked that week . But I will definitely stay and recommend this resort
Se hospedó 7 noches en abril de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 23 abr. 2024
Thank you for the wonderful review! Regarding the Power Outage, the Belize Electricty Limited, which is the only company that provides current to the nation gave us short notice. Our humble apologies. We trust you enjoyed your overall stay and are happy with your recommendation. We look forward to welcoming you again!

4/10 Mediocre

Michael

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios
Its is not a 4.8 out of 5 Its maybe a 2 Very disappointing
Se hospedó 7 noches en abril de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 23 abr. 2024
Would be great to let us know your experience, so that we would know what merited a 2 and to also see where we can improve. We aim to produce optimal costumer service, cleanliness and unique and memorable experiences. Thank you for having stayed with us.

10/10 Excelente

Anthony

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a great experience, would recommend this place to anyone!
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relations - XTan Ha Resort el 18 abr. 2024
Thank you for the wonderful review! Truly a pleasure hosting you! The entire team is grateful and we look forward to welcoming you again in the near future!

6/10 Aceptable

Hector

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
The beds were too soft and you sank in .woke up with backaches.
Se hospedó 7 noches en abril de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 15 abr. 2024
Thank you so much for your feedback! We will look into the matter. We are in the process of updating bed types. We look forward to welcoming you again!

6/10 Aceptable

Arnaud, Clifton

Se hospedó 7 noches en marzo de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 30 abr. 2024
Would be great to let us know your experience, so that we would know what merited a 3 and to also see where we can improve. We aim to produce optimal costumer service, cleanliness and unique and memorable experiences. Thank you for having stayed with us.

4/10 Mediocre

Josue

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en enero de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 2 abr. 2024
A feed back of how we did not meet your standards would be very helpful. We strive to provide a unique and memorable experience to our guest whilst providing exceptional service.

10/10 Excelente

Jodie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a great spring break X’Tan Ha, and recommend it highly. The resort grounds and pools are very nice, and the beach and water was very clear. The restaurant serves good food daily, and it was convenient being on the property. The one downfall would be that you can’t charge the items to your room, so you need to pay every time. A minor inconvenience overall. The servers were always friendly. Just like any Caribbean restaurant and bar, patience is required, so sit back and relax. Eating over the water was amazing, while watching the fish and having the sea breeze and sun, also plenty of shade if needed too. The room was comfortable and clean, for our family of 3. Our daughter stayed in the sofa bed, and the king size bed was comfortable for my wife and I. There’s a little wood rot outside due to salty air, so be careful. The kitchenette and full size refrigerator was nice too. There are some small convenience stores along the way to the resort to get some drinks and snacks, as well as some fruit stands. There are many restaurants on the island. Most are a bit of a distance away, but all had good food overall. The closest was In-D-Wild, and the food was delicious and relatively cheap too with their pricing. The best restaurant we went to was Aji. Don’t skip that one for sure. Others were the Sun Deck, Rum Dog, Truck Stop. All good but Aji stood above them all. Again be patient as most meals were easily an hour-island time. Have fun!
Se hospedó 7 noches en marzo de 2024
Respuesta de Guest Relations - XTan Ha Resort el 2 abr. 2024
Thank you for the wonderful review! Amazing feedback! We are super happy you enjoyed all things X’Tan Ha Resort! The entire team thank you so much and was truly a pleasure hosting you! We look forward to welcoming you again in the near future.

8/10 Bueno

Tara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay at this resort was wonderful. The staff was friendly and always available to help. The rooms were lovely and clean. The only complaint, if this even counts, is pool towels were hard to come by. Most often out and we never did figure out the best time to get a clean one! Wifi was very weak and didn’t work a lot of the time. Overall, wonderful resort and we would absolutely stay again.
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 28 mar. 2024
Thank you for the wonderful feedback. The entire team are so happy you enjoyed the property! Unfortanely, we have been experiencing power failures island wide and these have caused our wifi signals to be weak. Regarding the Towels, we experienced some technical issues with the laundry machines, due to the constant power failures around the island. Gladly, we have resolved and have received an additional stock of pool towel, to ensure we don't have a repeat pool towel issue. Thank you once more! Was truly a pleasure hosting you and we look forward to welcoming you again in the near future!

10/10 Excelente

Janet

Just far from the dock
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 15 mar. 2024
Thank you for the review! Was a pleasure hosting you! The entire team look forward to welcoming you again!

10/10 Excelente

Maudie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved everything about it! Alcohol at the bar mixed drinks were weak Staff was very friendly and welcoming. Will definitely go back!
Se hospedó 7 noches en marzo de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 11 mar. 2024
Thank you so much for your wonderful review! We appreciate the feedback on Ka'Kau Restaurant and will pass on your comments to their management. The entire staff thank you so much and we all look forward to welcoming you again soon!

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fantastic for what I was looking for, which was a quiet place, not some mini-Cancun. The resort is small but very well-run. I was surprised (and delighted) to find that my casita included a living area and kitchenette. If you’re looking to really get away, I highly recommend X’Tan Ha!
Se hospedó 8 noches en febrero de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 4 mar. 2024
Thank you so much for your wonderful review! The entire team is grateful and was a pleasure hosting you! We all look forward to welcoming you again in the near future!

10/10 Excelente

Charles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 26 feb. 2024
Thank you for the wonderful 5 Star Review! Was truly a pleasure hosting you! We look forward to welcoming you again in the near future!

10/10 Excelente

christopher

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was amazing, super friendly and helpful. My wife and I loved everything about X'Tan Ha.
Se hospedó 5 noches en febrero de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 21 feb. 2024
Thank you so much for such a wonderful review! The entire team thank you so much and we look forward to welcoming you again in the near future!

2/10 Terrible

Jim

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
When they finally clean your room on the third day, they leave all of the stuff they took out of your room such as linens right outside your front door for the next two days. I’m leaving today, so I don’t know when they’re gonna pick it up. The restaurant that opens at eight opens whenever it wants to. You’re at the mercy of that restaurant because there is zero to eat anywhere. The office has zero to eat, it is very very limited. It’s $100 to go 7 miles into town via the hotel. They do have shuttles every two hours but you get charged for everything here. It’s much more advantageous to stay in town. They’re friendly in town. They are , it is very very limited. It’s $100 to go 7 miles into town via the hotel. They do have shuttles every two hours but you get charged for everything here. It’s much more advantageous to stay in town. Their friendly in town. They are not friendly here.
Respuesta de Guest Relations - X'Tan Ha Team el 23 feb. 2024
Hello Jim,We are sorry to hear your experience at X'Tan Ha Resort was not the best. we appreciate the feedback in things we have done wrong to correct them in the future and make a better experience.The restaurant is operated by a third party and were experiencing a shortage of staff on the day of the incident, that has been addressed to their management and they have improved in the proper opening hours for our guests.Our office only has small snacks to offer our guests should they have a sweet tooth moment, they are aware of the property located 8 miles from town, so they book golf carts ahead of time for their stay or make a stop for grocery purchasing prior to arrival as to not be travelling in town too often.Our shuttle service is offered for our guests only upon their departure for convenience of getting back on their travel day and regular taxi services are available upon request at the costs in which the drivers charge us.We will keep improving our services to ensure our future guests do not have the same experience as you did, Once again we deeply apologize for the inconvenience.

10/10 Excelente

Becky

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great views, great beach! Friendly attentive staff. Food is a little pricey but was really good! Be prepared for bumpy ride to location but it is worth it.
Se hospedó 7 noches en enero de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 9 feb. 2024
Thank you so much for your wonderful review! We look forward to welcoming you again!

10/10 Excelente

Debra

Le gustó: Limpieza
Se hospedó 5 noches en febrero de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 9 feb. 2024
Thank you for your review! We look forward to welcoming you again!

10/10 Excelente

Gordon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en enero de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 5 feb. 2024
Thank you for the wonderful review! We look forward to welcoming you again in the near future!

8/10 Bueno

Rodney

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was great. Alex at bar/restaurant was the bomb. The staff was great and he was a step above even that.Great place, great vacation
Se hospedó 5 noches en enero de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 3 feb. 2024
Thank you for the wonderful review! Was truly a pleasure hosting you and the entire team thank you so much!

10/10 Excelente

Henry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
During my visit in Belize I stayed at X'tan Ha. First of all the ocean front location is amazing, the staff is nice and friendly, but Alex at the bar goes above and beyond with everything. The rooms are great, the place over all is a tranquil escape from my everyday life. On another hand It is away from San Pedro. You will need a golf car to get there. I will be back for sure
Respuesta de Guest Relations - X'Tan Ha Team el 3 feb. 2024
Thank you for the amazing review! We do have the best beach in San Pedro, and we are so happy you got to enjoy everything X'Tan Ha has to offer. The entire team thank you so much and we look forward to welcoming you again in the near future!

10/10 Excelente

Noreen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
X’Tan ha is a lovely resort. The staff was very helpful. You have many conveniences you just have to ask at reception and the staff will help you out with any need. The accommodation was nice, comfortable and had everything we needed. I would recommend X’Tan ha and we would definitely come back for another vacation.
Se hospedó 7 noches en enero de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 31 ene. 2024
Thank you so much for your lovely review! The entire team thanks you so much! We can't wait to welcome you again!

10/10 Excelente

Vince

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff and beach vibe was amazing!!! Could be updated a little but all in all great place to stay.
Se hospedó 6 noches en enero de 2024
Respuesta de Alejandro el 27 ene. 2024
Thank you for your review. We appreciate all the feedback we can get to make the place better and improve our services for you and other as well.Looking forward to hosting you once again.

10/10 Excelente

Marion

Viajó con su familia
Was only there for one night but was very impressed with the service, the cleanliness, the restaurant service and the food. Had dinner and breakfast. Very good food. The only fault was that the Resort was very far from the Water taxi.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 22 ene. 2024
Thank you for the wonderful review! The entire team thank you so much! We look forward to welcoming you again in the near future!

8/10 Bueno

Julie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely place - Alex at the bar was GREAT! Big complaint was the bed was WAY too soft. Very uncomfortable if you like any kind of support when you sleep. Would be nice if kitchenette had more ammenities (like coffee filters) as there is no place close to buy that kind of thing.
Se hospedó 3 noches en enero de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 16 ene. 2024
Thank you so much for your review! The entire team thank you for having stayed with us. We value your feedback and will be rectifying accordingly. Thank you and we look forward to welcoming you again in the near future!

10/10 Excelente

Sandra

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
This property was so much more than what we expected! We were able to schedule excursions from the property, had access to rent golf carts to go into town and there was also access to equipment for outdoor activities right there on the property.. Everyone on the staff was courteous and efficient. It also has a beautiful beach, the food was great and the bar and bartender, Alex, was entertaining and delightful! I would definitely come again!
Se hospedó 3 noches en enero de 2024
Respuesta de Guest Relations - X'Tan Ha Team el 16 ene. 2024
Thank you so much for your wonderful review! The entire team thank you immensely! We are so happy you experienced the charm and uniqueness of X'Tan Ha Resort! We look forward to welcoming you again in the near future!

10/10 Excelente

Stephanie

Viajó con su pareja
Le gustó: Servicios
This resort is beautiful. Great views, great staff. Everything was perfect!
Se hospedó 9 noches en enero de 2024
Respuesta de Guest Relations - X'Tan Ha el 10 ene. 2024
Thank you for the wonderful review! We are so happy you enjoyed your stay with us!

10/10 Excelente

Samuel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is so helpful and friendly. I had absolutely nothing to worry about while i was here.
Se hospedó 4 noches en diciembre de 2023
Respuesta de X'Tan Ha - Guest Relations Team el 8 ene. 2024
Thank you for the great review! We look forward to welcoming you again!

10/10 Excelente

Damion

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 7 noches en diciembre de 2023
Respuesta de X'Tan Ha - Guest Relations Team el 8 ene. 2024
Thank you for the wonderful review!

10/10 Excelente

Kathleen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a lovely room on the beach. The room was very comfortable. The AC worked well and the bed was very soft which I like. The full kitchen was great. Only complaint was some mornings the people above us were a bit loud and there were no black-out curtains so we often woke early. Kim at the on site dive shop is excellent. Alex at the bar is fantastic. The restaurant served delicious food though sometimes the service was slow but they were short staffed over the holiday and made up for it. The snorkelling wasn't great out front of the resort, but it was still nice to swim. Lots to do with free bike and kayak rentals, a giant chess board, and table tennis. It's pretty far from other hotels/restaurants but we rented a golf cart to get around. We would definitely stay there again.
Se hospedó 7 noches en diciembre de 2023
Respuesta de X'Tan Ha - Guest Relations Team el 8 ene. 2024
Thank you so much for the wonderful review! Very much appreciated! The entire team look forward to welcoming you again soon!

8/10 Bueno

Angela

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall, it was a great stay. The accommodations were exactly as advertised and perfect for us. The bed was very comfortable and the bathroom facilities were in great condition. We used the kitchen facilities, which is one of the reasons I booked this resort. It was definitely quiet and relaxing. The beach and facilities were kept very clean. We made our own beverages daily and, as such, needed ice frequently. It would have been better to have access to lots of ice other than the one ice tray in the freezer. The only other snag we had was that our credit card did not work at the resort, but worked everywhere else. This became an inconvenience of trying to find alternate payment methods. Finally, Alex made the BEST Bloody Mary I have ever had. Seriously, one of the highlights of the trip! Oh, and love Taco Tuesday!
Se hospedó 7 noches en diciembre de 2023
Respuesta de X'Tan Ha - Guest Relations Team el 8 ene. 2024
Thank you for the wonderful review! We are so happy you enjoyed the property and all the amenities! We look forward to welcoming you again soon!

8/10 Bueno

Farrah

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great value! It is a nice hotel with very clean and comfortable rooms. The pools and beach bar were great, but the restaurant food was just ok. The entire staff was very helpful and friendly. It is a little far from town, but we did appreciate how quiet it was there and how we were able to rent golf carts or arrange transportation when we wanted to go to other places.
Se hospedó 4 noches en diciembre de 2023
Respuesta de X'Tan Ha - Guest Relations Team el 5 ene. 2024
Thank you so much for your wonderful review!

10/10 Excelente

Sean, Seattle

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a beautiful property on the beach! The staff was helpful and friendly, the rooms are spacious and clear with well appointed kitchenettes. Swimming and snorkeling were phenomenal, and there were kayaks and paddle boards to take out. The food was average, the drinks are good. We rented a golf cart to explore more, and did not find a place to beat xtan ha. Highly recommended.
Se hospedó 8 noches en diciembre de 2023
Respuesta de X'Tan Ha - Guest Relations Team el 5 ene. 2024
Thank you so much for your amazing review!

10/10 Excelente

Rachel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property and great staff. We would definitely stay again. Definitely off the beaten path and hard to access.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Guest Relations - X'Tan Ha el 2 ene. 2024
Thank you so much for your wonderful review! We look forward to welcoming you again in the near future!

10/10 Excelente

Nancy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
X'Tan Ha is way out there but totally worth it! I haven't seen all of them but even compared to a luxury resort down the way it's got the best beach on the island, beautiful, tranquil, shallow a long way out and you can kayak out to Mexican rocks and go snorkeling. The entire staff is very sweet and accommodating but Alex the bartender is the best! The bar is over the water and its own that large gazebo and you can eat out there for dinner as well. The environment is so great with two beautiful pools one with a shallow section with chaise lounges in it. The two-story dark wood houses with colorful trim have huge patios with hammocks from which you can see the sea! Stand up paddle boards and kayaks are free. Truly the best place. Just a couple of suggestions, they should really get a boat shuttle that goes to San Pedro so you don't have to navigate the long bumpy road. And while some of their food is quite nice the staff is pretty easily overwhelmed, and the food is really much tastier when they stick to casual and snack food. Personally, I wouldn't do the attempts at the fancy stuff. A grilled fish station would be so much faster easier and very tasty!
Se hospedó 3 noches en diciembre de 2023
Respuesta de X'Tan Ha - Guest Relations Team el 2 ene. 2024
Thank you for the wonderful review! Thank you for suggestions on the restaurant and property as well, we will be sure to pass on your recommendations to management. The restaurant is run by a 3rd party, but we are all always aiming to improve. We are so happy you enjoyed your stay with us, the staff and management thank you greatly! We look forward to welcoming you again in the near future!

8/10 Bueno

Leah

Le gustó: Limpieza, estado de la propiedad e instalaciones
This place is a haul to get to from the airport. It is a very nice location with two pools. The have standup boards, Kayaks to use and the water is fantastic. You cannot go into the nature reserve without a guide so no Mexican rock snorkeling on your own. Important to note is the bar and restaurant are not part of the resort which is a good thing because neither are very good. We did a bit of shopping for food and drinks which made things less expensive. The only really bad thing was upon arrival they offered a rum punch drink as a welcome but they didn't have it ready. They said they would bring it to us. Well after asking a few times and over 4 hours later, we got a watery punch drink with no ice or rum. This really put me in a bad mood from the start and the bar served sugary drinks with very little alcohol.
Se hospedó 4 noches en diciembre de 2023
Respuesta de X'Tan Ha - Guest Relations Team el 30 dic. 2023
Thank you so much for your review! We have taken all your feedback and will do our best to continue improving. Thank you and we look forward to welcoming you again in the near future!

10/10 Excelente

Suzette

Se hospedó 5 noches en diciembre de 2023
Respuesta de Guest Relations - X'Tan Ha Team el 22 ene. 2024
Thank you for the review!

10/10 Excelente

Liisa

Se hospedó 7 noches en diciembre de 2023
Respuesta de X'Tan Ha - Guest Relations Team el 24 dic. 2023
Thank you so much! Was a pleasure hosting you!

10/10 Excelente

Bobbie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property is out of town a ways. About 30 min golf cart ride. Road is not smooth but your on vacation so what’s 30 min! It was a beautiful resort and would stay again!
Se hospedó 14 noches en noviembre de 2023
Respuesta de X'Tan Ha - Guest Relations Team el 24 dic. 2023
Thank you so much for your wonderful review! The Staff and management thank you so much! We are so happy your experience with us was amazing! We look forward to welcoming you again in the near future!

10/10 Excelente

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We arrived late at night and Wayne the Security Guard checked us in as the regular staff was gone for the night. He made us feel so welcome. The rest of the staff were all so friendly too. The pools were great. We loved having options! We would stay here again!!!
Se hospedó 6 noches en junio de 2023
Respuesta de Omar el 11 jul. 2023
Thank you for your kind review! We're glad Wayne and our friendly staff made you feel welcome. We're delighted you enjoyed the pools and had a great experience. We hope to welcome you back soon!Best regards,Omar ArceoXtanha Resort Social Media Manager

10/10 Excelente

Brodie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We picked this resort for the beach, which wasn't what we expected! guess we traveled during the wrong season.
Se hospedó 8 noches en junio de 2023
Respuesta de Omar el 11 jul. 2023
Thank you for choosing Xtanha Resort and for sharing a positive rating! We appreciate your feedback regarding the beach. While we strive to maintain our beach to the best of our abilities on a daily basis, it can be affected by natural occurrences such as sargassum blooms. We apologize for any inconvenience caused. We recommend considering another time of the year for a different beach experience. We value your support and hope to welcome you back in the future for an even more enjoyable stay!Best regards,Omar ArceoXtanha Resort Social Media Manager

10/10 Excelente

Latisha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en junio de 2023
Respuesta de X'tan Ha Famiky el 21 jun. 2023
Hi LatishaThank you for the great review We always appreciate when we hear we did a good job. Glad we made your stay at our resort and Belize a happy experience.Take careX'tan Ha Family

10/10 Excelente

Denise

Se hospedó 6 noches en junio de 2023
Respuesta de X'tan Ha Famiky el 11 jul. 2023
Thank you for your great review. We like to hear when we do a good job! Hope to see you again.