My wife and I rent through VRBO every year for several weeks at a time and have always enjoyed a pleasant experience. However, in this case, the property is not as described.
Pros
Nice sized 3 bedroom with a very well provisioned kitchen.
Pool and lounge chairs are quite nice.
Jason, Chapin and the other staff are first rate.
Cons
Owner of unit is extremely rude, unprofessional and I would never book a property owned by her.
The pictures suggest a beautiful beach at the property. There is no beach whatsoever and they do not remove the seaweed that builds up at the seawall, so it rots in the sun and there is a very unpleasant odor much of the time. Other properties dealt with the seaweed issue.
The internet/Wifi is virtually non-existent and, as a result, we incurred enormous cell phone roaming charges when the Wifi continuously blacked out. We are a working couple and were assured there was great high-speed internet.
The furniture is very dated, as are the beds, which were both uncomfortable.
Towels and bed linens are extremely old, some permanently stained, and were only replaced twice in a 5.5 week stay. We requested new towels every 3 or 4 days, as was promised to us, but that fell on deaf ears, so we ended up having to wash our towels frequently ourselves.
Cleaning service came twice and did a cursory job, but counters, floors and bathrooms were dirty and we had to clean them ourselves.
The unit used to have a washer and dryer, but the owner removed them and has a laundry service available instead. Evidently the cost of the hot water was an issue, so she moved that cost to the renters by having a paid laundry service.
I had to leave for 7 days, and our son came for that same period. The owner insisted that I pay in advance for the son's stay but did not give credit for my absence for the same period. She harassed me day and night for payment, full well knowing I was in Canada at an emergency Board meeting. I was more than happy to pay, but not while ensconced in a lengthy Board meeting.
We have always received and given stellar reviews to our hosts over the years, in all parts of the world, but in this case the owner misrepresented the property, and it was an exceptionally toxic experience dealing with her.
Bottom Line: Lovely area, no beach, nice sized home, but BUYER BEWARE!