¡Hola! ¡Muchísimas gracias por tu amable comentario positivo en nuestra encuesta! Nos alegra mucho saber que tu experiencia fue satisfactoria. Siempre nos esforzamos por brindar el mejor servicio posible, y saber que lo logramos contigo nos llena de alegría. Esperamos poder recibirte de nuevo pronto y seguir superando tus expectativas. ¡Gracias por elegirnos y por tomarte el tiempo de compartir tu opinión!

¡Gracias por tus comentarios! Nos alegra saber que encontraste tu habitación amplia y limpia. Mantener un ambiente limpio y cómodo es una prioridad para nosotros, y es genial escuchar que tu experiencia cumplió con tus expectativas en ese sentido.También nos complace saber que disfrutaste del restaurante en el lobby y que encontraste nuestra ubicación conveniente cerca del aeropuerto. Estamos comprometidos a proporcionar comodidades y servicios que mejoren la experiencia de nuestros huéspedes, y nos alegra que hayas tenido una experiencia positiva en este aspecto.Si hay algo más en lo que podamos ayudarte para que tu próxima visita sea aún mejor, no dudes en hacérnoslo saber. Estamos aquí para garantizar que todos nuestros huéspedes tengan una estancia agradable y satisfactoria.¡Esperamos poder darte la bienvenida de nuevo en el futuro!Saludos cordiales,

Estiamada Llinas Lila.¡Agradecemos sinceramente tu comentario positivo! Nos alegra saber que disfrutaste de nuestro excelente servicio, deliciosa comida y agradables instalaciones. Estamos comprometidos a proporcionar experiencias excepcionales a nuestros huéspedes. Si hay algo específico que destacarías o si tienes sugerencias para mejorar aún más, no dudes en hacérnoslo saber. Valoramos tu opinión y esperamos darte la bienvenida nuevamente en el futuro. ¡Gracias por elegirnos!

Estimado Josue,Agradecemos sinceramente tu comentario sobre la excelente atención del personal. Nos alegra saber que tu experiencia fue positiva en ese aspecto. Estamos comprometidos a brindar un servicio excepcional a nuestros huéspedes. Si hay algo más que desees compartir o si tienes sugerencias para mejorar, no dudes en hacérnoslo saber. Valoramos tu opinión y esperamos recibirte nuevamente en el futuro.Saludos cordiales,

Entiendo. Aquí tienes una respuesta para una calificación de 6/10 en la encuesta:---Apreciamos sinceramente tu feedback y lamentamos que tu experiencia no haya alcanzado tus expectativas. Valoramos tus comentarios y los utilizaremos para identificar áreas de mejora en nuestro servicio. Si hay algo específico que podamos abordar para hacer tu próxima visita más satisfactoria, no dudes en hacérnoslo saber. Esperamos tener la oportunidad de recuperar tu confianza en el futuro.Atentamente,

Dear guest,We sincerely thank you for giving us a perfect score of 5 in our survey. It gives us great pleasure to know that your experience was so positive. We are committed to providing exceptional service, and your feedback is an invaluable source of motivation for our team.Thank you for choosing us and for taking the time to share your feedback. We are delighted to have exceeded your expectations and look forward to having the pleasure of hosting you again in the future.

Dear guest,We sincerely thank you for giving us a perfect score of 5 in our survey. It gives us great pleasure to know that your experience was so positive. We are committed to providing exceptional service, and your feedback is an invaluable source of motivation for our team.Thank you for choosing us and for taking the time to share your feedback. We are delighted to have exceeded your expectations and look forward to having the pleasure of hosting you again in the future.

Dear DavidIt's great to know that you felt safe during your stay. We strive to ensure the safety of our guests at all times. Also, we're thrilled that you enjoyed our events and food. We hope to see you again soon.

Dear JacobThank you very much for taking the time to complete our survey! We sincerely appreciate your feedback and support. We are committed to continually improving and enhancing your experience with us. Thank you again, and we look forward to seeing you soon!

Dear Joseph,We are delighted that you enjoyed the shuttle service. Here at the AC SJ Airport Belen team, we strive to provide comfort and convenience to our guests, and it brings us great satisfaction to know that the shuttle service met your expectations. We greatly appreciate your kind words and the time you took to complete our survey. We look forward to seeing you again soon and continuing to provide you with memorable experiences on your next visit!Best regards,

Dear KennethThank you for choosing us for your stay in Costa Rica and for taking the time to share your experience with us! We are delighted to hear that you enjoyed your stay at our hotel and that our team provided you with friendly service.We strive to provide a clean and comfortable environment for our guests to feel at home, especially on important occasions like the first or last day of their visit to Costa Rica.You will always be welcome at our hotel, and we hope to have the opportunity to welcome you again in the future.

We're delighted to hear that you found our hotel beautiful and our staff friendly. Your positive feedback means a lot to us. We apologize for any inconvenience you experienced with the in-house restaurant being expensive. We understand the importance of offering dining options at various price points, and we'll take your feedback into consideration for future improvements.It's great to hear that you found nearby alternatives like food trucks and Starbucks within walking distance. We're always looking for ways to enhance our guests' experience, and your feedback helps us do that.If there's anything else we can do to make your stay more enjoyable or if you have any other feedback to share, please let us know. We appreciate your feedback and hope to welcome you back for another great stay in the future!Thank you for choosing our hotel! Safe travels!

We're glad to hear that you enjoyed your stay at our hotel and found it to be a nice place for an airport stay. It's great that you liked the food trucks nearby as well! Providing a comfortable and convenient experience for our guests is important to us, and we're pleased that we could meet your expectations.If there's anything else we can do to enhance your experience or if you have any specific feedback to share, please let us know. We appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future!Thank you for choosing our hotel! Safe travels!

We're delighted to hear that you found our hotel very clean and our staff helpful and friendly! Providing a welcoming and comfortable experience for our guests is important to us, and we're pleased that we could meet your expectations.If there's anything else we can do to enhance your experience or if you have any specific feedback to share, please let us know. We appreciate your feedback and look forward to welcoming you back for another great stay in the future!Thank you for choosing our hotel! Safe travels!

Dear NatoyaRecently, we received your valuable feedback through our satisfaction survey, and unfortunately we noted that your experience did not meet your expectations, which deeply saddens us. The satisfaction of our guests is our number one priority, and when we fall short of this standard, we take the situation very seriously.We would like to sincerely apologize for any inconvenience or disappointment you experienced during your stay. Your comfort and satisfaction are of the utmost importance to us, and we want to ensure that any issues you faced are addressed immediately to prevent future occurrences.To help us better understand the specific issues that caused you dissatisfaction, we would love to receive more details about your experience. Any additional information you can provide will be extremely helpful for us to identify areas of improvement and take the necessary steps to ensure that all of our guests enjoy an exceptional experience at our hotel.We remain attentiveBest regards

Dear LauraWe wanted to take a moment to express our sincere appreciation for having you stay at our hotel during your recent visit. It was a pleasure to have you as our guest and we sincerely hope that you enjoyed your stay with us.We are very pleased to hear that your experience at our hotel was positive and that you enjoyed your time here. Knowing that our service and facilities met your expectations fills us with joy and motivates us to continue striving to provide exceptional experiences for all our guests.We sincerely hope to have the opportunity to welcome you back in the future and provide you with another memorable experience at our hotel. If there is anything else we can help you with or if you have any special requests for your next visit, please do not hesitate to let us know.Best regards

Dear Ms. Karen,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

Dear Lesley,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

Dear Mr. FredericThank you for your kind words! We're delighted to hear that you found our hotel very nice and comfortable, and that it was perfect for your needs as a good hotel near the airport. Providing a comfortable and convenient experience for our guests is our top priority, and we're glad we could meet your expectations.If there's anything else we can do to enhance your experience or if you have any specific feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another pleasant stay in the future!Thank you for choosing our hotel! Safe travels!

Dear Mr. Jeffrey,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

Dear Ms. Eva,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

Dear Jesse,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

Dear Ms. Krista,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our hotel and that you enjoyed the rooftop pool with the glass edge - it's always a hit with kids! We're also glad that you found the entire property to feel brand new and that the food truck area next door was amazing and kept your whole family happy.We apologize for the inconvenience with the shuttle and breakfast timing not aligning with your needs, but we're glad that our front desk team was able to arrange a taxi for you promptly.Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back for another fantastic stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Thank you for choosing our hotel! Safe travels!

Thank you for sharing your feedback about your stay near the airport. We're glad to hear that overall, you had a lovely experience. However, we apologize for any inconvenience caused by our policy regarding the acceptance of colones in cash for certain services like the bar and food services.We understand the importance of accommodating guests who prefer to use their local currency before departing, and we will review our policies to see if there are ways we can improve this aspect of our service. Your feedback is valuable to us as it helps us identify areas for improvement and ensure a better experience for our guests in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for another enjoyable stay. If there's anything else we can do to make your next visit more comfortable, please let us know.Thank you for choosing our hotel! Safe travels!

Thank you for sharing your experience with us. We're glad to hear that you found our hotel nice, clean, and comfortable. However, we apologize for any inconvenience you experienced regarding the dining options during your late check-in. We understand the importance of having food available, especially after a long day of travel.Your feedback is important to us, and we will review our dining options and hours to ensure that our guests have access to food even during late arrivals. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying dining experience in the future.Thank you for choosing our hotel, and we look forward to your next visit. If there's anything else we can do to improve your stay, please let us know. Safe travels!

Dear Marshall,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

Thank you for your positive feedback! We're delighted to hear that you enjoyed our great location close to the airport and amenities, as well as our amazing staff. Providing excellent service and maintaining clean, new rooms are top priorities for us, and we're glad that we could meet your expectations during your stay.If there's anything else we can do to enhance your experience or if you have any specific feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay in the future!Thank you for choosing our hotel! Safe travels!

Dear Angela,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

We're thrilled to hear that our hotel was perfect for your overnight stay between flights! Maintaining cleanliness and providing a pleasant environment are top priorities for us, so we're glad you found the hotel very clean and nice looking.If there's anything else we can do to enhance your experience or if you have any specific feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!Thank you for choosing our hotel! Safe travels!

¡Gracias por tu comentario! Nos alegra saber que disfrutaste de una buena atención durante tu estancia en nuestro hotel. La amabilidad de nuestro personal y el nivel de aseo son aspectos que valoramos mucho, y nos esforzamos por mantener altos estándares en ambos aspectos. Si hay algo más que te gustaría compartir sobre tu experiencia o si tienes alguna sugerencia para mejorar, no dudes en hacérnoslo saber. ¡Esperamos tenerte de nuevo como nuestro huésped en el futuro!