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Opiniones sobre SF Central Hotel

2 out of 5
SF Central Hotel
1707 Market St, San Francisco, CA

Opiniones

6,2
Evaluación: 10 - Excelente. 121 de 504 opiniones" "
Evaluación: 8 - Bueno. 96 de 504 opiniones" "
Evaluación: 6 - Aceptable. 91 de 504 opiniones" "
Evaluación: 4 - Mediocre. 63 de 504 opiniones" "
Evaluación: 2 - Terrible. 133 de 504 opiniones" "

6,0/10

Limpieza

6,4/10

Personal y atención

5,8/10

Servicios

5,8/10

Estado de la propiedad e instalaciones

5,8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Yabet

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de SF Central Hotel Management Team el 24 abr. 2024
We are truly sorry to hear that your experience did not meet your expectations. We take your feedback seriously and are committed to improving. Please feel free to reach out to us directly with any specific issues you encountered, as we are eager to address them and ensure a better experience for all our guests in the future. Thank you for your feedback, and we hope to have the opportunity to serve you better.

6/10 Aceptable

Nicolas

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Le falta mas limpiesa, las camas estan muy viejas el sofa cama esta para la basura muy incómodo
Se hospedó 1 noche en abril de 2024
Respuesta de SF Central Hotel Management Team el 2 abr. 2024
We apologize for the unsatisfactory condition of your room. Your feedback regarding cleanliness and the condition of the beds is concerning, and we will address these issues promptly with our housekeeping and maintenance teams. We aim to provide comfortable accommodations for all our guests and regret any inconvenience caused. Please feel free to contact our front desk for immediate assistance during your stay. Thank you for bringing these matters to our attention.

2/10 Terrible

Santos

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de SF Central Hotel Management Team el 25 mar. 2024
We're deeply sorry to hear that your experience at SF Central Hotel fell short of your expectations, resulting in a 1-star rating. Your feedback is important to us, and we would appreciate any additional details you can provide about your stay so we can address the issues you encountered and improve our services for future guests. Please feel free to reach out to us directly. We value your input and hope to have the opportunity to make things right.

10/10 Excelente

Abraham

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bien
Se hospedó 1 noche en febrero de 2024
Respuesta de SF Central Hotel Management. el 7 mar. 2024
¡Gracias! Nos alegra saber que te gustaron nuestras intalaciones. Siempre estamos buscando mejorar la experiencia de nuestros huéspedes, y tu opinión nos ayuda a lograrlo.Gracias por tu apoyo a SF Central Hotel. ¡Esperamos verte pronto!

4/10 Mediocre

Aldo

Se hospedó 1 noche en febrero de 2024
Respuesta de SF Central Management Team el 20 mar. 2024
Thank you for your rating and feedback. We apologize for falling short of your expectations. Your ratings will be used to improve our services. We hope to have another chance to exceed your expectations in the future.

6/10 Aceptable

Alejandra

Le gustó: Servicios
Es un hotel sencillo, cumple con lo necesario para su estancia .
Se hospedó 5 noches en febrero de 2024
Respuesta de The SF Central Hotel Team el 6 mar. 2024
Gracias por tu reseña! Nos alegra que hayamos cumplido con tus necesidades. ¡Esperamos verte de nuevo! (Thanks for your review! We're glad we met your needs. Hope to see you again!)Sincerely,The SF Central Hotel Team

6/10 Aceptable

Fabiola

Viajó con su familia
No le gustó: Limpieza, personal y atención
room no smoking and smell bad. i ask change the room its better
Se hospedó 1 noche en enero de 2024
Respuesta de SF Central Hotel Management. el 6 mar. 2024
So sorry about the non-smoking room odor! We shouldn't have missed that. Glad the new room worked out. We'll investigate the smell right away.Thank you for your feedback.Sincerely,The SF Central Hotel Team

10/10 Excelente

Sujey

Se hospedó 4 noches en diciembre de 2023
Respuesta de SF Central Hotel Management. el 7 mar. 2024
We are thrilled to hear you had a fantastic 5-star experience at SF Central Hotel! Thank you for taking the time to leave such a positive review.Your kind words about our hotel truly motivate us. We strive to provide exceptional service and a comfortable environment for all our guests, and it's incredibly rewarding to know we achieved that for you.We look forward to welcoming you back to SF Central Hotel again soon!Sincerely,The SF Central Hotel Team.

6/10 Aceptable

Alfonso

Sin comentarios
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

José Luis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Héctor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo excelente
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Itzel

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was very dirty and had a bad smell. The bathroom sink was very dirty. The bathroom floor had hair. The plugs were very old.
Se hospedó 1 noche en octubre de 2023

4/10 Mediocre

Cinthya

Se hospedó 3 noches en septiembre de 2023

8/10 Bueno

Teresa

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

cristina

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Mayra

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nunca nos limpiaron la habitación. Es demasiado ruidosa. La secadora no servia. No habia plancha. Las camas rechinaban
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Mayra

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La propiedad esta en malas condiciones. Las camas rechinaban. Los ruidos se escuchan terriblemente. Nunca limpiaron el cuarto. No habia plancha y la secadora no funcionaba.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Raudel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen lugar para quedarse
Todo estuvo muy bien, solo la zona hay muchos homeless y a ratos se siente un ambiente un tanto no tan grato o familiar, pero el hotel todo bien.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Karla Yolanda

Le gustó: Personal y atención
Was insecure for me
Se hospedó 2 noches en julio de 2023

10/10 Excelente

comercializador y construcciones

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Diana

Viajó con su familia, Viajó en grupo
No le gustó: Limpieza, estado de la propiedad e instalaciones
Mucho indigente por el area. En 4 noches nunca limpiaron la habitación.
Se hospedó 4 noches en julio de 2023

2/10 Terrible

Vicente

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Jaime F.

Se hospedó 2 noches en abril de 2023

2/10 Terrible

Melissa Windham

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

4/10 Mediocre

Gabriel A.

Se hospedó 2 noches en diciembre de 2022

2/10 Terrible

Andrea

2/10 Terrible

Sudgeli

Viajó con su familia y niños pequeños
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Lo único que me gusto fue la ubicación, que estaba cercas de donde quería ir, y no me gusto el servicio, que estaba sucio, el baño todo viejo y sucio, el exterior todo sucio y personas fumando Mariguana que no te sentías seguro ahí ,y que parece que por que usas la aplicación se enojan

4/10 Mediocre

Victor

No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2022

10/10 Excelente

julio

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
excelente precio y buena ubicación.
Se hospedó 2 noches en noviembre de 2022

4/10 Mediocre

JESUS HECTOR

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
Me gusto que esta muy céntrico el Hotel. no me gusto por qué había unas 4 pequeñas moscas y unas 8 hormigas pequeñas, y el piso de azulejo algunas piezas estaban flojas cerca del baño, pisabas con miedo de resbalarte. También un poco de ruido.
Se hospedó 2 noches en noviembre de 2022

8/10 Bueno

Laura

Se hospedó 2 noches en octubre de 2022

4/10 Mediocre

Anacleto

It was central
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kyle

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The ladies at the reception desk when I checked in were outstanding... professional and friendly. Thank you.
Se hospedó 1 noche en abril de 2024
Respuesta de SF Central Hotel Management Team el 29 abr. 2024
Thank you for your kind words! We're thrilled to hear that our reception team made a positive impact on your check-in experience. We always strive to provide professional and friendly service, and it's rewarding to know that we succeeded. We'll be sure to share your compliments with our staff. We look forward to welcoming you back to SF Central Hotel in the future!

4/10 Mediocre

Jose

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de SF Central Hotel Management Team el 29 abr. 2024
We're sorry to hear that your experience did not meet your expectations. We take your feedback seriously and are committed to improving. Please feel free to reach out to us directly with any specific issues you encountered, as we are eager to address them and ensure a better experience for all our guests in the future. Thank you for your feedback, and we hope to have the opportunity to serve you better.

6/10 Aceptable

Dat

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Place were ok but service was kinda poor. The black lady who worked at the midnight shift seems kinda frustrated when I asked questions about parking fee and i noticed she made faces with us. However the person who works the next morning shift was kind and seem friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de SF Central Hotel Management Team el 24 abr. 2024
We appreciate you taking the time to share your feedback about your recent stay at our hotel. We're sorry to hear that your interaction with our staff during the midnight shift did not meet your expectations. We aim to provide courteous and professional service to all our guests, and we will address this matter with our team to ensure better experiences in the future.On a positive note, we are pleased to hear that your morning interactions were friendly and helpful. We value both your constructive comments and compliments, as they help us maintain and improve our service standards.Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back and provide a better experience.

2/10 Terrible

Aylin

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Dirty rooms, like worse than motel 6. Not a good area and the beds squeak, walls are thin
Se hospedó 1 noche en abril de 2024
Respuesta de SF Central Hotel Management Team el 22 abr. 2024
We sincerely apologize for the condition of your room and the issues you experienced during your stay. It is our goal to provide clean, comfortable accommodations and a peaceful environment, and we clearly fell short. We appreciate your feedback and will immediately address the cleanliness, bed squeaking, and noise insulation issues with our housekeeping and maintenance teams. Please know that your comfort is our priority, and we are committed to improving based on your comments. If there is anything we can do to assist you further or make this right, please do not hesitate to contact us directly.

6/10 Aceptable

Frederic-Patrick

No le gustó: Personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de SF Central Hotel, Management el 17 abr. 2024
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We appreciate your honest feedback, as it allows us to identify areas where we can improve.We hope you'll give us another chance to show you the improvements we're making. Sincerely,SF Central Hotel

6/10 Aceptable

Cory

Viajó con su pareja
No le gustó: Personal y atención, estado de la propiedad e instalaciones
reasonable for the price, but the bathroom window was about to fall out of its frame & it was pretty loud even when the door & the blinds were all closed. nighttime staff was not friendly, but morning staff were fine at check out.
Se hospedó 1 noche en abril de 2024
Respuesta de SF Central Hotel Management Team el 16 abr. 2024
Thank you for your feedback. We apologize for the issues you encountered with the bathroom window and the noise level during your stay. Rest assured, we'll address these concerns promptly to ensure a more comfortable experience for our guests. Additionally, we appreciate your comments about our staff and will use them to improve our service. If you decide to stay with us again, please don't hesitate to reach out if you need any assistance during your stay. We hope to have the opportunity to provide you with a more enjoyable experience in the future.

6/10 Aceptable

Rebekah

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Was super dirty and the door shined light from underneath it. The AC didn’t work either.
Se hospedó 1 noche en abril de 2024
Respuesta de SF Central Hotel, Management. el 14 abr. 2024
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We appreciate your feedback, both positive and negative, as it helps us improve the guest experience.We sincerely apologize that your recent stay at SF Central Hotel fell short of expectations. It's unacceptable that your room was dirty, the door had a light leak, and the AC wasn't working.We take guest feedback seriously, and we are taking immediate steps to address these issues. We will be thoroughly investigating the cleanliness concerns in your room and ensuring our housekeeping procedures are followed meticulously. Maintenance will be inspecting all rooms for light leaks around the doors and fixing any found. Additionally, we will be prioritizing repairs for the AC unit in your room (or the room type you stayed in) to ensure proper functionality.Sincerely,SF Central Hotel.

10/10 Excelente

gregory a.

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Necouse i srayed over a 8 day period. I had to constantly ask for towels and coffee for my room. They didn't service the room
Se hospedó 11 noches en marzo de 2024
Respuesta de SF CENTRAL HOTEL MANAGEMENT. el 14 abr. 2024
Thank you so much for your incredible 5-star review of Hotel SF Central! We're thrilled to hear that you had such a positive experience during your stay.Thank you for choosing SF Central Hotel! We appreciate your understanding regarding our housekeeping schedule.To optimize efficiency and minimize disruption during your stay, we offer a full housekeeping service every five days. This includes changing linens, replacing amenities, and thoroughly cleaning your room.In the meantime, if you require fresh towels, toiletries, coffee, or trash removal, we're happy to fulfill your requests promptly! Simply call the front desk at your convenience, and our friendly staff will deliver the requested items directly to your room.We apologize if this wasn't communicated clearly upon check-in. We strive to provide a comfortable and convenient stay, and we're always happy to assist with any of your needs.Sincerely,SF Central Hotel Management

8/10 Bueno

Tina

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like it, it wasn't too bad staying at the hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de SF Central Hotel Management Team el 12 abr. 2024
We're glad to hear that you had a satisfactory experience during your stay with us. If there's anything we can do to make your next stay even better, please let us know. We appreciate your feedback and look forward to welcoming you back to SF Central Hotel in the future!

2/10 Terrible

Marisa

No le gustó: Limpieza, estado de la propiedad e instalaciones
Didn’t even check-in due to the happenings in the parking lot. People doing drugs and in and out of the hotel rooms, would not have been able to sleep. Read other reviews and could only imagine what inside looked like.
Se hospedó 1 noche en abril de 2024
Respuesta de SF Central Hotel Management Team el 8 abr. 2024
We're deeply sorry for the distress caused by the situation in our parking lot. The safety and comfort of our guests are our utmost priorities, and we regret that your experience fell short of expectations. We take your feedback seriously and are actively addressing these concerns to ensure a more secure environment for all our guests. We understand your decision not to stay, and we apologize for any inconvenience. Should you reconsider staying with us in the future, please contact us directly, and we'll do our best to provide a more positive experience.

2/10 Terrible

Gelain

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Place need update very old and rooms smell bad ….
Se hospedó 2 noches en abril de 2024
Respuesta de SF Central Hotel. el 6 abr. 2024
Thank you for your review of SF Central Hotel. We sincerely apologize that your recent stay fell short of expectations, particularly regarding the outdated feel and unpleasant odors in the rooms.We understand if you're hesitant to return after this experience. However, we are actively working on improvements based on guest feedback, and we hope you'll give SF Central Hotel another chance in the future.Sincerely,The SF Central Hotel Team.

2/10 Terrible

Kevin

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Charge extra
Se hospedó 1 noche en abril de 2024
Respuesta de SF Central Hotel. el 6 abr. 2024
Thank you for your recent review of SF Central Hotel. We are incredibly sorry to hear that your stay only received a 1 out of 5 rating. We take all guest experiences seriously, and your feedback is crucial in helping us improve.We'll be reviewing our website and booking process to ensure all fees, including any that might not be immediately obvious, are prominently displayed and easily accessible. This will help guests make informed decisions during the booking process.Sincerely,The SF Central Hotel Team

4/10 Mediocre

Kelly

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de SF Central Hotel, Manangement. el 6 abr. 2024
Thank you for your review of SF Central Hotel. While we're disappointed to hear your stay only received a 2 out of 5 rating, we appreciate you taking the time to share your feedback. It helps us identify areas for improvement.

2/10 Terrible

Leslie

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó por negocios, Viajó con su familia, Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property has resorted to gouging guest of their security deposit. You will be charged without authorization. The paid parking on site along with the management is a joke, guest are targeted while the bulk of the city get to park with ease in the parking lot. We found needles in our room and used adult rubbers I don’t feel the property to be safe as you have homeless people knocking on doors and stalking the hallways and staircases at night. The manager does a very poor job addressing these problems and will not acknowledge when the desk or hotel makes a mistake if you have small children please book elsewhere same for single female travelers I’d wait for them to hire a new manager I refuse to deal with the incompetence of the one they have now.
Se hospedó 7 noches en marzo de 2024
Respuesta de SF Central Hotel Management Team el 2 abr. 2024
We're deeply concerned to hear about your experience during your stay. We understand the frustration that can arise from unexpected charges, and we apologize if there was any misunderstanding regarding our parking fee policy, which is clearly stated in our hotel policy. Regarding the issues with safety, cleanliness, and management responsiveness, we take these matters seriously and will investigate them thoroughly. We strive to provide a safe and comfortable environment for all our guests, and your feedback is invaluable in helping us improve. Please contact us directly to discuss this matter further, and we'll do our utmost to address your concerns.

10/10 Excelente

Raul

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I really enjoyed my stay. It was convenient and also right for the price and very friendly staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de SF Central Hotel Management Team el 25 mar. 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay at SF Central Hotel. It's wonderful to know that our convenient location, affordability, and friendly staff made your visit memorable. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.

4/10 Mediocre

Ricardo

Viajó en grupo
No le gustó: Limpieza, estado de la propiedad e instalaciones
Close to many activities and transportation. The room was okay the shower wasn’t draining and was woken up to a loud rumbling from water pipes at 2am and again at 5am. The price is too high for what you are paying for. Was only compensated 20$
Se hospedó 2 noches en marzo de 2024
Respuesta de SF Central Hotel Management Team el 25 mar. 2024
Thank you for your feedback. We apologize for the issues you experienced with the shower drainage and noise disturbance from the water pipes. We're working to address these concerns promptly. Your comments regarding the price and compensation are noted, and we will take them into consideration for future improvements. We appreciate your understanding and hope to have the opportunity to provide you with a better experience on your next visit.

8/10 Bueno

Peter

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Simple & easy.
Se hospedó 2 noches en marzo de 2024
Respuesta de SF Central Hotel, Management. el 22 mar. 2024
Thank you for your 4-star review of SF Central Hotel! We're happy to hear you had a mostly positive experience.We're glad you enjoyed your stay overall! We strive to continuously improve and your feedback helps us achieve that.Welcome Back!We hope to see you again at SF Central Hotel in the future.Sincerely,The SF Central Hotel Team.

2/10 Terrible

Lizbeth Mendez

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel that charges to park in a parking that that I paid for a hotel are we suppose to go walk
Se hospedó 1 noche en marzo de 2024
Respuesta de SF Central Management Team el 20 mar. 2024
Thank you for bringing this to our attention. We apologize for any inconvenience caused by our parking policy. We'll review this issue to ensure a more convenient experience for our guests. We appreciate your feedback.