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Opiniones sobre Base Rotorua - Hostel

2 out of 5
Base Rotorua - Hostel
1286 Arawa Street, Rotorua

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 24 de 85 opiniones" "
Evaluación: 8 - Bueno. 36 de 85 opiniones" "
Evaluación: 6 - Aceptable. 19 de 85 opiniones" "
Evaluación: 4 - Mediocre. 4 de 85 opiniones" "
Evaluación: 2 - Terrible. 2 de 85 opiniones" "

7,4/10

Limpieza

8,2/10

Personal y atención

8,0/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

Opiniones

6/10 Aceptable

David

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2018

8/10 Bueno

JOSE FRANCISCO

Le gustó: Personal y atención, estado de la propiedad e instalaciones

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Limpieza
Average
Only one thing is the cleanliness. Need to be improved, especially for the kitchen.
Se hospedó 2 noches en noviembre de 2020

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, provides the basics you need at a reasonable price.
Se hospedó 6 noches en febrero de 2020
Respuesta de Liv el 14 feb. 2020
Hi there, thank you for your review! We are glad you enjoyed your stay here and hope to see you come back. Have an awesome weekend and safe travels :)

10/10 Excelente

Craig, Bowmanville, Ontario, Canada

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The beds could be better, but for the price, this hostel is a great find. It’s clean and the staff is friendly. There’s even a geothermal pool on site. The food at the bar is tasty and affordable. I think the place must have been recently renovated because it is so clean. We had a private room with two beds (a double and a twin) with private bath and kitchen (microwave, fridge, sink, kettle). It’s certainly nothing fancy, but a clean comfortable place to stay.
Se hospedó 3 noches en enero de 2020
Respuesta de Base Rotorua el 15 ene. 2020
Kia Ora Craig! Thank you for the 5 out of 5! It is so great to see you enjoyed your time here and our cleanliness and customer service did not disappoint during your stay! How awesome is our heated swimming pool? We wish you all the best on your continued travels and hope to welcome you back again if you find yourself back in Rotorua. Safe travels.

8/10 Bueno

patricia

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2019
Respuesta de Base Rotorua el 15 ene. 2020
Kia Ora Patricia, Thank you for leaving us a review. We hope you continue to enjoy your time throughout New Zealand. Safe travels.

8/10 Bueno

Adam

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good hostel experience
Overall it was a good hostel experience. Nice people working there, very accomodating. Great location, very close to the mountain.The dorm room near the entrance is adjacent to a bar so it was a little noisy til around 12:30 am, but that was no big deal.
Se hospedó 3 noches en diciembre de 2019
Respuesta de Base Rotorua el 15 ene. 2020
Kia Ora Adam and thank you for taking the time to write us such a wonderful review. We are so glad to see you enjoyed your time here and hope to wish you back in the future. All the best for your travels.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Anne

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Proper Hostel
Good location for visiting the thermal pools and sightseeing. Bit of a younger crowd which may be appealing to some. Bar downstairs is lively and drinks are cheap. Parking is easy. Get what you pay for-proper hostel. No more, no less. Easy to book sightseeing activities. Yes, the town smells, but that’s not the Hostel’s fault. It smells like sulfur.
Se hospedó 2 noches en marzo de 2019
Respuesta de Liv el 6 ago. 2019
Hi Anne, thank you so much for your review. I am so glad you enjoyed your stay here as well as our bar downstairs! And you're totally right, its not our fault rotorua smells ;) We hope to see you again!

8/10 Bueno

Pammie, Nelson, NZ

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
I am pleased that the room that I've requested which is away from large crowd/noise was provided to me and my family. We are able to get a good sleep.
Se hospedó 2 noches en abril de 2019
Respuesta de Base Rotorua el 6 may. 2019
Thank you for taking the time to leave us a review. Its great to see that you enjoyed your stay with us. We hope that you continue to enjoy your travels through New Zealand.

10/10 Excelente

Vicky

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay
Had a private room. Clean and spacious. Good location a short walk from town
Se hospedó 1 noche en marzo de 2019
Respuesta de Base Rotorua :) el 19 mar. 2019
Kia Ora, Thank you for taking the time to leave us a review. It is great to see you enjoyed your stay with us! Hope to welcome you back in the future! Safe travels.

8/10 Bueno

Steph

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Stay here!
Staying in the Sanctuary area of the hostel was quieter and away from the noise of the nightclub especially on Saturday night. Friday night was so quiet I had the eight bed dorm to myself. The cleaners work really hard and are doing a great job. There isn't a lift and the stairs are a bit awkward but I spent 60 pounds for three nights worth it. Go to The Fat Dog Cafe, the cat cafe down the road and the park opposite the hostel has geothermal activity and footpools. Worth staying here and Rotorua is amazing.
Se hospedó 3 noches en febrero de 2019
Respuesta de Base Rotorua Crew :) el 19 mar. 2019
Kia Ora and thank you for taking the time to leave us a review! It is great to see that you enjoyed your stay with us! Our cleaners are great, aren't they? We take real pride in cleanliness here at Base Rotorua! Stoked to see you enjoyed Rotorua so much, we hope to welcome you back in the near future. Safe Travels.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención
,Handy location close to the city and local attractions
Se hospedó 1 noche en diciembre de 2018
Respuesta de Base Rotorua el 9 ene. 2019
Many thanks for taking the time to review our hostel! We are glad to see that you enjoyed your stay with us. We wish you all the best on your continued travels throughout New Zealand!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2018
Respuesta de Kelly el 15 dic. 2018
Hi there, Thank you for taking the time to leave a 5 star review. If you have anything else to add please do not hesitate to get in contact with us directly. Kind regards.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great pool and service
The staff were extremely friendly and helpful especially when I missed the bus to the Maori village. The pool is amazing 36-38 degrees can spend hours in there. The room was comfortable and had enough room. Only downside was the kitchen was dirty everytime I went in there. Bar opposite goes till midnight if you have one of the rooms on that side you can hear the music but it doesn't stay open too late.
Se hospedó 1 noche en diciembre de 2018
Respuesta de Kelly el 13 dic. 2018
Hi there, thank you for taking the time to leave a review. Our staff love helping out our guests whenever we can! I'm very happy that you still made it out to the village! The pool is amazing! I'm sorry that the kitchen was dirty every time you used it. Staff clean it three times a day, however, we do have guests using it between these times and unfortunately they don't always clean up after themselves. This is a shame because it is a communal kitchen. We hope you enjoy the rest of your travels!

6/10 Aceptable

Mel, Palmy

Le gustó: Limpieza, personal y atención
Lucky I had a few drinks otherwise I doubt I would have gone to sleep. Pretty noisy but what do u expect!!
Se hospedó 1 noche en octubre de 2018
Respuesta de Kelly el 25 oct. 2018
Hi there, thank you for taking the time to leave a review. We are sorry that you felt this way. We hope it didn't affect your stay too much. We wish you all the best.

4/10 Mediocre

Cliente verificado

No le gustó: Estado de la propiedad e instalaciones
Disappointing and rundown
Base feels shabby and tired. Bathrooms were small and not very clean. Kitchen was dirty with damaged cupboards and hardly any space or crockery/cutlery, dirty fridges and no tea towels(all the dishes were in the draining rack!). Wish we had stayed at the YHA which looked new and very close by!
Se hospedó 3 noches en agosto de 2018

10/10 Excelente

Steve, Hamilton NZ

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean, tidy and simple. Perfect location in the city. Right next to a bar which could be loud at night I imagine but that's half the reason for staying there
Se hospedó 1 noche en junio de 2018
Respuesta de Kelly el 13 jun. 2018
Kia ora Steve, thank you for taking the time to leave a review! We appreciate all feedback that we receive. We hope you enjoyed your time in Rororua!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hôtel with à lot of facilities
The staff is very compétent and gentle. Place is very central. A lot of informations Was given to me about what coule be done in the Rotorua area.
Se hospedó 2 noches en marzo de 2018
Respuesta de Kelly el 3 may. 2018
Kia ora, thanks for taking the time to leave a review, we really appreciate it. We're glad to hear that you enjoyed your stay with us! We hope that you had an amazing holiday!!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Personal y atención, comodidad de la habitación
Risk your personal belongings
I was really disappointed that the hostel does not offer any kind of safe storage such as lockers. When i asked about this, the receptionist kind of laughed in my face which made me feel as though they did not care about the safety of my personal belongings. I felt that this represented the businesses lack of understanding towards their target market, people who are travelling from different countries with important documents such as passports, cameras and mobile phones. Apart from that, I enjoyed my time staying here.
Se hospedó 1 noche en diciembre de 2017
Respuesta de Kelly el 3 may. 2018
Hi there. Thanks for taking the time to leave a review. I'm sorry that you felt this way. In regard to lockers only specific rooms have them. However, the receptionist would have told you that we do have a 24 hour desk and we would happily keep your stuff in the office safe, for your peace of mind. I'm glad to hear that other than that you did enjoy your time here. We hope the rest of your trip was amazing.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean, decent place to stay
Nice, clean room and beds; bring an eye mask as no curtains on room windows, but not a major. Comfortable bed, clean duvet and pillow
Se hospedó 2 noches en noviembre de 2017
Respuesta de Kelly el 3 may. 2018
Hi there, thanks for leaving a review. We are sorry about the curtains, they had to be taken down to be cleaned. Hopefully your trip was amazing!

8/10 Bueno

John

Le gustó: Personal y atención
Se hospedó 3 noches en noviembre de 2017

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The location is very near to the street where all the restaurant gathered. The bar next to it it's a bit loud, but it's fine as my room is on the other side of the hallway.
Se hospedó 2 noches en junio de 2017
Respuesta de Kelly el 3 may. 2018
Kia ora, thanks for taking the time to leave a review. We hope you enjoyed your trip!

10/10 Excelente

Priscilla Patrick, New Zealand

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best Backpackers in Rotorua, NZ
By far..this is the best hostel n chain of hostels in New Zealand. I highly recommend the one in rotorua.
Respuesta de Kelly el 3 may. 2018
Ho there. Thanks for taking the time to leave us an amazing review! It's great to hear that you enjoy staying at Base!

10/10 Excelente

Antti

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hyvä hostelli
Hyvä ja siisti hostelli mukavalla sängyllä. Keittiössä oli hyvät vermeer ruuanlaittoa varten. Alakerran respassa ilmainen netti, mutta jos halusi omaan huoneeseen niin siitä sai pulittaa 4 dollaria.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bekvämt och rent. Mycket trevligt !
Mycket fräscht. Rent o trevligt kök med balkong. Glad hjälpsam personal. Nära till allt. Fina fräscha rum .kaklade badrum på rummet.

8/10 Bueno

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Double room in a quiet area
Stayed in a double room which was perfectly located in the quiet area of the hostel. Didn't hear people partying at all, which was surprising and a big plus. Room was clean with free coffee, it could use a renovation but it was fine. Located near the hot pools. Overall a good stay.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and comfortable bed. 8 bed dorm room.A bit crowdy. Helpful staff, gave good suggestion on activity. Free to left luggage when I arrive in early morning

6/10 Aceptable

Lotoholik pl, Warsaw Poland

Le gustó: Personal y atención
Not bad if u are a party animal ;)
Lava club next door makes it loud in most of the rooms. Location ok. Super friendly staff. In winter it's a bit cold in the rooms - heating was off and couldn't close widows properly. In summer should be fine. Outdoor pool is a big plus.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Können wir sehr weiterempfehlen. Wir bekamen ein 5er Zimmer bezhalt haben wir ein 2er. Es gibt ein Pool den man gratis benutzen kann und der natürlich warm ist

8/10 Bueno

Gwynneth, Wellington, NZ

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Warm in every way, welcoming and relaxing.
Loved the room and the welcoming staff. Our room overlooked the pool and was very comfortable. We had a great night's sleep. Highly recommended.
Our room
View from our room.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación

6/10 Aceptable

Cliente verificado

町の中心に近くて便利。隣接するBarが騒々しいので、ゆっくり休みたい人には不向きかと思います。

6/10 Aceptable

Cliente verificado

Convenient for bus terminal and town facilities.
It would have helped to have a fan in room as it was very hot. I enjoyed having use of a pool. Adequate accommodation and helpful staff.

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones
Noisy and dirty
Situated next to a noisy bar which is open till late night. Rooms were ok with overused linens and soft beds. Bathrooms were outdated and not very clean.

6/10 Aceptable

Cliente verificado

10/10 Excelente

robyn, New Zealand - Bay of Islands

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Facilities: Nice ;

8/10 Bueno

Maureen, hamilton

Le gustó: Limpieza, personal y atención, comodidad de la habitación
the quick fix for a night in Rotorua
great for a comfortable sleep, even on a top bunk shared with 7 others (unknown others) Please see to leaky or wet toilet floor area in the girls room though then the Sanctury of this room would get a top rating from me.

8/10 Bueno

Forest

Le gustó: Personal y atención
Valuable to stay
It's good for value. But, if you are a young man or girl, this will suit you more as the bar is too close and lots of young people sing and yelling all night.

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza
Large room in a nice location
I booked a private double room with ensuite for four nights and was happy with the large size of the room. There were actually two beds, kitchenette, and TV on the ground floor. I felt that the room could have been cleaner. There were quite a few spider webs in the bathroom ceilings and corners that looked like they'd been there for a while, sand on the bathroom counter and an old tooth brush in the shower. The bedding also had a bit of a funky smell. Everything was fairly dated and older, but mostly functional.

10/10 Excelente

mia, Netherlands

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stopover
I spent a night in the women's only dorm, aside from the noise of the bar and the traffic, it was a good stopover. Hostel staff were very friendly, helpful and patient.

10/10 Excelente

Tara, Australia - NSW - Sydney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones

6/10 Aceptable

Anika, Aschaffenburg

Le gustó: Personal y atención
Recht günstiges Hostel in Nähe der Stadtmitte
Angemessenes Preis- Leistungs-Verhältnis, relativ langer Weg zum nächsten Supermarkt

6/10 Aceptable

Jamie, Sydney

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Great place to base your exploration of the region
The only downside (a major one) is that this hotel is situated next to a nightclub. As we were on the ground floor, every night we would get people spewing, peeing and just generally acting the fool outside our room. Not only is it extremely unnerving to have this happen a few metres from where you are trying to sleep, but it also meant we were tired each day, which is not ideal for sightseeing and long drives! Apart from that the staff are really great, and the room we had (double with private bathroom/kitchen) was good, albeit a bit old fashioned. Would probably stay again, but request a room as far up and away from the nightclub as possible. I would suggest maybe locking the carpark at night so that the drunks aren't able to wander around everyone's cars and rooms!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación

6/10 Aceptable

Lavina, HASTINGS

Le gustó: Comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones
PLEASE BRING TRUE HOSPITALITY BACK.!
I Enjoyed the Practical set up of the place every thing you needed was catered for,But in All honesty the Hospitality left a lot to be desired...I would kindly ask if proper training could be given to staff as in how they introduce them selves and how they respond when asked for help in an area,This left the hotel looking like it was run by Unruly teen-ages which was not a good reflection of the place.Other than that,Its A really lovely place and i would love to visit again,But only the Staff would make me second guess my decision...

6/10 Aceptable

Jon, New York, NY

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Pretty good!
For a hostel this place is definitely decent. The room was clean, spacious and quiet. Bed was comfortable. I was in the four person room. Wifi worked well but they do charge for that and a towel. Shannon at the front desk was very friendly and helpful. I would recommend this place and would stay there again.

10/10 Excelente

Eli, New Zealand - Bay of Plenty

Le gustó: Limpieza, personal y atención
Value: Great deal; Service: Go the extra mile; Cleanliness: Pristine;